Peter Mclaughlin Email & Phone Number

San Francisco, California, US

Envoy is the leading Workplace Management platform. We help thousands of Enterprise, Mid-Market, and SMB customers optimize their visitor management and employee experience at the office. I lead multiple CSM teams and initiatives, helping drive customer adoption and value, and increase retention, expansion, and advocacy.

San Francisco, CA, US

With Logikcull, corporations, law firms and government organizations of all sizes are able to manage end-to-end discovery. That's why it's the go-to discovery platform for more than 1,500 organizations and 38,000+ users worldwide. I led Logikcull's amazing Customer Success team, helping our customers achieve stellar results.

Greenwood Village, Colorado, US

PlayerLync is a modern learning software that helps operational teams deliver exceptional customer experiences. I led the Customer Success team, ensuring that customers achieved outstanding results with the PlayerLync app. Accounts included Starbucks, Chipotle, Crocs, and Southern Company Gas.

Denver, Colorado, US

The SkillStore app enables managers and employees to build professional skills such as communications, leadership, sales, and hiring.

EdgeRocket’s mission is to propel career success by offering convenient access to exceptional online training and education.

San Jose, California, US

Symantec had more than 20,000 employees and $6.5B in revenue. As a Senior Manager, I managed a team that developed enablement programs and services for Symantec's Information Intelligence products. We helped enable the Sales and Partner teams, and helped drive product adoption, retention, and satisfaction amongst our thousands of customers.

Mountain View, CA, US

I worked as a Director on the Training & Professional Services team at Clearwell, a venture-backed (Sequoia Capital, Redpoint Ventures), high-growth software business that was acquired by Symantec in 2011 for $410M. My responsibilities included introducing new training modules and enablement programs, operationalizing development and delivery efforts, and.

Over six years at Fios (an eDiscovery software and services company based in Portland), served in multiple roles and was promoted three times to positions of greater responsibility. As a Director in Fios’ Consulting group (reporting to VP of Consulting), I guided consulting teams as they delivered eDiscovery services to major clients, achieving exceptional.

At FitnessAge, I was responsible for developing corporate training programs to improve health and performance of employee populations. Performed assessments of client training needs, coordinated development of training materials, prepared reports on program effectiveness; managed programs for clients such as Intel, Cox Communications, and the United States.

At McLaughlin Company, I helped manage development of training programs for Fortune 500 clients. Directed creative teams to produce training materials, including workbooks, videos, assessment products and newsletters. Co-author of CatchFire (Ballantine Publishing Group).

Mba

Education record

Ba

Customer Success Certification