I am always interested learning about new and challenging opportunities in customer service / inside sales management, sales territory management, or product management. PERFORMANCE PROFILESelf-starting, energetic technical professional who is skilled and highly motivated to improve the customer service experience. Solid background includes 10 years of experience in managing and leading a customer service team and over 10 years of experience in field sales territory management.CORE COMPETENCIES• Strong managerial and supervisory skill set• An escalation point for team and customer issues• Strong leadership skills• Excellent problem-solving abilities• Detail-oriented individual, able to multitask• Motivated by and successful in a fast-paced environment • Decisive within the scope of authority• Customer-focused mindset• Driven toward customer service excellence• Computer software expertise: Outlook, Word, Excel, Access, Quicken
Farrel Corporation - Hf Mixing Group
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Spare Parts CoordinatorFarrel Corporation - Hf Mixing Group May 2012 - PresentAnsonia, Ct
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Director, Parts SalesFarrel Corporation Jun 2002 - May 2012Ansonia, CtResponsible for Customer Service department including engineering support and a team of customer service representatives.. Experienced with interviewing and hiring and annual performance reviews of reports.Department handled between $8 and $11 million in parts sales per year over the past eight years. Frequently exceeded annual sales quota in a high margin area of the company.Responsible for departmental work instructions and procedures to assure conformance with ISO regulations. Assist and consult with internal and external auditors on an annual basis.Developed need-specific computer reports with MIS in order to streamline internal and external reporting of information.Attained high level of expertise with order processing, quoting, and purchasing system known as “Growth Power”.
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Sales ManagerMachine Parts Corporation Apr 2000 - Nov 2001Managed outside distributor sales force.Provided technical product and step motor programming support.Opportunity to integrate motion control product and account management experience gained previously at the OEM level.
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Territory ManagerWarner Electric 1988 - 2000Management of OEM and distributor sales efforts including training, joint calls, mutual marketing plans, and liaison activity between the manufacturing plant and the distributor.Areas of product responsibility: programmable step motor actuators and linear motion systems, ball bearing screws, overrunning clutches, electric clutches & brakes, and tension systems.Market exposure: office automation, machine tool, wire forming, medical diagnostics, manufacturing automation, and material handling.Exemplary record of support to local distribution.Territory value between $1.3 and $2 million. -
Export Marketing SpecialistUniroyal Chemical Company Jan 1988 - Sep 1988
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Sales Applications EngineerRevere Corporation Of America Aug 1985 - Aug 1987Wallingford, Ct
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Product EngineerNash Engineering Company Jun 1980 - Aug 1985South Norwalk, Ct
Peter Fix Education Details
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Chemical Engineering -
Trumbull High School -
Managerial Information Systems
Frequently Asked Questions about Peter Fix
What company does Peter Fix work for?
Peter Fix works for Farrel Corporation - Hf Mixing Group
What is Peter Fix's role at the current company?
Peter Fix's current role is Spare Parts Coordinator.
What schools did Peter Fix attend?
Peter Fix attended Lehigh University, Trumbull High School, University Of Bridgeport.
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