Peter Garner Email & Phone Number

Bath, United Kingdom

• Bath Abbey is the central church of the City of Bath. In addition to it’s key role in the Christian life of the city, it is a major tourist attraction, receiving 450,000 visitors a year and a civic resource, hosting.
• Led small team of vergers and maintenance staff
• Led and supervised all support and logistical activities for BBC Christmas Day Broadcast
• Led management of events
• Recommended revised Operations team structure for Abbey post Footprint transforming construction project
• Recruited permanent Operations Team leader

United Kingdom

Relationship Management and Problem Solving role, leading delivery of operational & service support activities by Vodafone's networks and Partner networks in Northern Europe.* Led Customer Escalation Process & Service Improvement Plan for 5 Partner networks, covering 8 countries.* Led Quality of Service Improvement Plan in major Partner Operator, resulting.

• Sales & business development role, responsible for retention & development of major multi-national corporate customers.
• Led all commercial aspects of Vodafone relationship with Multi National corporate accounts; latterly 2 accounts, annual revenue value €17M. Led & delivered programmes to transform customer business.* Sold new business.

Den Haag, Netherlands

Leading team responsible for all operational and support activities of European Sales Force in international mobile wireless service provider (part of KPN Group).

• Sales & business development role, responsible for retention & development of major multi-national corporate customers.
• Led all commercial aspects of Vodafone relationship with Multi National corporate accounts; latterly 2 accounts, annual revenue value €44M.
• Created & sold solution for delivery and support of first ever Pan – European data service for leading logistics company: 6,000 units across 14 countries.
• Co-ordinated responses from Global IT management and networks in Service Improvement Programme to improve continuity and reliability of technical service for above Pan European solution. Reduced outages across Europe.

Head of team creating strategy for the UK corporate market. Built and developed team to serve complex and competitive market & led governance of processes to ensure delivery. Created corporate Brand & advertising strategy, led corporate value generation project.Responsible for annual Corporate Strategic Business Plan; aligned with national business.

Senior management role, reporting to Corporate Marketing Director, leading team responsible for corporate specific products

Senior management role leading a sector focused marketing team specialising in Government & Public Sector business. Leadership of major (Multi £M) capital projects for Public Sector organisations.

Marketing and business development role with particular responsibility for public sector market. Development of long term marketing plans.

Management of training for Service Providers, Dealers & agents.

Management of aid programme for refugees in Montenegro, Yugoslavia.

Infantry Officer, Staff Officer.Leadership, operational management, planning and administration. Army Staff College (1985). Leaving rank Major.

Ba Hons, Geography, 2:1

Activities and Societies: President of Geography Society. Rugby (Keble College) (Secretary & V Capt), Rowing.

3 A Levels, 8 O Levels

Activities and Societies: Drama, Swimming (Captain), Rugby, Choral & Light Opera