Peter Geddes Bsc Email & Phone Number

Braintree, GB

Essex, England, United Kingdom

Providing first—and second-line IT Support to IT-positive customers, including support for the Microsoft 365 Suite, printers, Machine builds, Windows 10 and 11 Operating systems, and bespoke add-on application support for serviced contracts and PAYG customers.

London, England, United Kingdom

ITS-COS (IT Services - Core Operations Services) ITS-COS team offers the highest-level technical support group within Amazon's IT services, responsible for resolving the most complex issues that cannot be handled by the lower tiers. They have a significant authority and involvement in escalations, permissions, and defining support processes.- Remotely.

Braintree, Essex, United Kingdom

London, England, United Kingdom

The IT Global Service Desk Tier 2 provides remote IT support to incoming global customer requests via tickets, phones, and IT chat across the business at all levels. It is essentially an end-user remote support function aimed at providing a first-time fix/diagnosis, within a first-contact due diligence root cause diagnosis.While the Tier 2 function has.

London, United Kingdom

The Local IT Support role is responsible for providing comprehensive IT support and services to ensure optimal performance of all equipment and infrastructure across the organization at Site Level. The key aspects of this role include: - Multilevel Support: Deliver 1st, 2nd, and 3rd line support to address a wide range of IT issues and incidents.

Holborn, London

Troubleshooting end to end problem resolution, working with multiple technologies across multiple platforms. Managing and progressing major incidents, Stand in Team leader. I am currently studying The CCENT Cisco certification to boost my networking skills and abilities.Responsibilities include: Assess the impact and urgency of tickets and gather the.

I run www.Geditdone.co.uk in my spare time, to help solve IT problems surrounding new and existing e commerce and website solutions. I take on projects from concept to implementation.My main unique selling point is that I build my clients websites as “fully optimised” for SEO, speedy loading times, social media and to run across multiple platforms and.

Victoria, London

Providing 1st 2nd & 3rd line remote IT support for financial services firms including hedge funds and private equity firms, as part of a global IT service desk. Working with a variety of technologies across a range of platforms, providing first, second and third line desktop & server side support.I was also tasked with supporting customers in London.

Great Dunmow, Essex

Problem Management, Resolution & AvoidanceAdvance7 helps organisations improve the ROI from information and communication technologies. We work with clients to optimize their ability to manage, resolve and avoid IT problems, thereby reducing operating costs and eliminating unnecessary capital expenditure.Services available on http://www.advance7.com

• At Ixion I have been responsible for delivering the following,
• Network 1st and 2nd line support
• Service Desk management
• Prioritisation of service requests
• Incident and problem management
• Control of software releases to the live environment

Wivenhoe

Retail I.T Recruitment Specialist During my time at Global Intec I was responsible for building the reputation of the company. I did this by developing a client base and sourcing employment solutions for my client’s requirements. This type of recruitment meant I was focusing on many different IT skill sets for a retail market so candidates with industry.

September 2004 – March 2009 (4 years 7 months) As a PM / Consultant I train senior citizens and novice users, on how to use their PC's to do everything they would want to too the level of an advanced Pc user. This includes how to use applications like, Microsoft Office and how to use the internet and be safe online. A) I teach them what they want to learn.

While at Pc World business, I was in charge of managing and developing new business accounts, as well as the existing client base. I would canvass potential clients to bring on business, and give advice on both troubleshooting and technical specifications of hardware and software. I would place orders with manufactures and suppliers and mange my client’s.

Bsc, E-Commerce

Activities and Societies: Association of flare bartenders!During my time at university, I was working a full time job in the evenings at a.

Avce, Information Communication Technology

Activities and Societies: I worked two full time jobs.Obtained certification and 3 city and guilds word processing, Spreadsheets and.

Gnvq, Ict

Activities and Societies: Obtained my certification

Gcse , Gnvq, Business Administration, Management And Operations, 12 Gcse'S , Gnvq Business

Activities and Societies: I worked in a confectioners12 GCSES A-C Advanced GNVQ in Business

Ms-900 - Microsoft365 Fundementals, Ms-900, In Progress