Peter Grampp, Pmp Email & Phone Number

Orlando, Florida Area

Led and contributed to engagements in varying roles, both in the private sector and in the government sector:Project Manager• Led a multifunctional team implementing a business process model for a State government client that would allow them to independently manage and analyze software escalations and defects across the organization. Using data analytics, developed a strategy, and implemented enhancements that resulted in a 72% reduction of constituent sourced escalations•… Show more Led and contributed to engagements in varying roles, both in the private sector and in the government sector:Project Manager• Led a multifunctional team implementing a business process model for a State government client that would allow them to independently manage and analyze software escalations and defects across the organization. Using data analytics, developed a strategy, and implemented enhancements that resulted in a 72% reduction of constituent sourced escalations• Managed teams through system and work process optimization engagements; performed current state assessments and developed recommendations for the client’s future state in key areas to improve end-user system adoption and work processes• Developed and maintained project plans, developed project charters, Statement of Work documents, and managed project burn rate; developed a project dashboard outlining the status of milestones and deliverables for upward reporting to the client’s stakeholdersBusiness Development• Aided in the content development and review process for numerous responses to RFPs (Request for Proposal) that were typically multi-year, multi-million dollar contractsTesting and System Implementation Lead• Managed end-to-end user acceptance testing (UAT) efforts for a State government client for seven software releases validating core system functionality, enhancements, and defect solutions. Led the delivery of 2,800+ test scenarios and test scripts for both major enhancements and maintenance fixes• Executed and developed 500+ testing scripts for systems integrated testing and user acceptance testing; managed reporting of software defects and retesting efforts utilizing Jira• Optimized business processes for a government client to streamline internal escalations resulting in a statewide issue escalation model that provided the State with the real-time ability to view escalation status and reduced turnaround times Show less

Lead consultant on Siemens (now Cerner) Soarian Clinicals Electronic Medical Records (EMR) software engagements ranging from net new base implementations to add-on modules such as Clinical Orders, Results, and CPOE (Computerized Physician Order Entry) at large-scale enterprise hospitals systems.• Led cross-functional work sessions between clients and multiple departments (physician, nursing, IT analyst, Pharmacy, and other ancillary staff) through complete life cycle to assist in design… Show more Lead consultant on Siemens (now Cerner) Soarian Clinicals Electronic Medical Records (EMR) software engagements ranging from net new base implementations to add-on modules such as Clinical Orders, Results, and CPOE (Computerized Physician Order Entry) at large-scale enterprise hospitals systems.• Led cross-functional work sessions between clients and multiple departments (physician, nursing, IT analyst, Pharmacy, and other ancillary staff) through complete life cycle to assist in design and configuration phases and delegate responsibilities among resources• Performed demos of software functionality to internal and external stakeholders• Documented engagement risks and strategized plans to address those risks in the critical path• Developed test scripts for unit and integrated testing• Facilitated software updates and upgrades, and provided post-Live support• Managed conversions from customer’s legacy systems and performed troubleshooting of integration issues with external/ancillary systems; configured interoperability between external systems and third-party products Show less

Assisted with implementation efforts of Portico Systems’ (now McKesson) Integrated Provider Management software. This primarily Java-based software allows healthcare insurance institutions to build, design, and manage their provider networks from the corporate-wide entity level down to the individual practitioners and physicians.• Completed implementation activities using Portico’s FastTrack methodology for a nationwide healthcare payer corporation• Engaged in daily client meetings… Show more Assisted with implementation efforts of Portico Systems’ (now McKesson) Integrated Provider Management software. This primarily Java-based software allows healthcare insurance institutions to build, design, and manage their provider networks from the corporate-wide entity level down to the individual practitioners and physicians.• Completed implementation activities using Portico’s FastTrack methodology for a nationwide healthcare payer corporation• Engaged in daily client meetings and web conferencing sessions throughout the engagement to support the client in meeting their timelines and milestones. Activities included: analyzing the client’s current system configurations, discussing future conversion plans and mapping out external systems, and documenting key decisions agreed upon by the engagement team and stakeholders• Developed business use cases and solution engineering documents• Conducted meetings with internal product development resources discussing solutions to meet the client’s business requirements Show less

Provided support for the Siemens Soarian Clinicals healthcare application – a cloud-based electronic medical record software used by large-scale healthcare institutions.• Developed strong customer relations by way of driving resolution of software issues in an often time-critical environment• Coordinated closely with internal employees, on-site implementation consultants, and Research and Development resources to identify root cause and software defects• Analyzed customer… Show more Provided support for the Siemens Soarian Clinicals healthcare application – a cloud-based electronic medical record software used by large-scale healthcare institutions.• Developed strong customer relations by way of driving resolution of software issues in an often time-critical environment• Coordinated closely with internal employees, on-site implementation consultants, and Research and Development resources to identify root cause and software defects• Analyzed customer reported issues and performed root causes analysis utilizing tools such as Microsoft SQL Server; used Microsoft SQL to write queries to update the client's database, review code used by the product, and execute scripts to perform maintenance or apply a fix Show less

Coordinated with peers to document routine procedures in the Enterprise Storage Division. Designed Microsoft Visio diagrams and timelines for procedures for other employees to reference. Generated reports and created configurations using EMC Control Center software.

Bachelor'S Of Science, Computer Science, Graduated Magna Cum Laude

Developed and worked on various group projects during my studies, including a mailing label database program for a Software Engineering.

Computer Engineering

Activities and Societies: IEEE member of college chapter