Peter Gripner Email & Phone Number

Kristianstad, SE

Helsingborg, Skåne County, Sweden

Helsingborg, Skåne, Sverige

Kristianstad, Sverige

Establishment and management of the municipality's Department of Digital Development. The purpose of the new department was to accelerate the municipality's digitalization. The work was carried out in close cooperation with the municipality's operations including, externa but fully owned companies, suppliers and the procurement unit. Competences within the.

Head of the municipality's IT operation and development that included a consolidation of number of small IT units into one followed by a larger consolidation IT operation of 4 municipalities from idea to a full-scale operating unit.

IT-developer within the Management support and service team responsible for the municipality's IT- strategy and development of both existing IT-organization, and e-services for the municipality's citizens.

Malmö

Senior Consultant and project manager for Ortelius AB managing major client projects with a focus on business development based on methodology and tools, Inorigo ® developed by Ortelius Management AB. Great customer focus and value creation in all projects.

Senior Product Manager within the Global Product Management, responsible for the development of business services for small-and medium-sized enterprises and for a health care product. The work included modeling and conceptualization of customer requirements and handover to the project management organization. The work included project ordering and.

Global Product Manager, responsible for the development of the TeliaSonera Nordic ITIL based Service Desk. The work consisted of the business-, process- and operational development, strategy, development of concepts and models, training, customer interaction as well as marketing, pricing and financial responsibility.

Corporate Project Manager for the Service Desk within the project for TeliaSonera's outsourcing programs. The mission was to change the business focus from being an internal IT-department to a full external outsourcing partner. The transformation included business- and process development, introduction of a new mindset based on theoretical models for.

Technical Specialist at the TeliaSonera’s IT-operation department. Assisted Human Resources Department in the process of coaching managers and employees based on employee surveys, similar to LMDC (Leadership and Management Development Course). During this period I received a certification in career coaching which is also practiced internally.

Head of the 3rd-line IT-support department responsible for PC support, and for 2nd-line telephony support with staff at five locations. The work included management of daily operations, budgeting, monitoring, staff development, as well as financial responsibility.