Peter Grossi Email & Phone Number

Trumbull, Connecticut, United States

My employment at MunichRe/HSB ended in March of 2022. I am now a full-time student in the Paralegal program at Norwalk Community College in Norwalk Ct.

Supported Health Net associates, telecommuters, contractors and vendors at various corporate offices, military bases and field locations. General troubleshooting of Novell and Windows accounts, applications, Citrix, Lotus Notes, and VPN using phone and remote control.

Supported Corporate users in the 4 main Ann Taylor office locations, field users in 50 states, traveling associates and vendors worldwide via phone, email and remote connectivity. Created new hire accounts, maintained existing ones. Assigned file/folder/share access. General troubleshooting of MS applications, email and connectivity issues. Processed.

Supported POS systems & hardware, NT Servers, Network systems, PDT terminals & phone systems at 900 plus Ann Taylor locations via phone and remote applications. Monitored departmental email box. Supported rollout of new hardware, POS software debit terminals, DSL connectivity and network printing at the stores. Initiated and followed up on vendor visits..

Installed, configured and tested COMUS POS terminals and wiring during construction at the Harbor Side Restaurant in Stratford Ct. Installed LAN cabling and punch downs in various locations in Southern Ct.

Maintained NT & Exchange Server accounts and mailboxes. Maintained NT backups. Installed and maintained NT workstations and laptops. Installed and maintained law firm specific software applications. Maintained dialup and VPN security. Maintained PBX. Installed and maintained door access PC & software. Installed and demo'd TrackIT ticketing system..

Developed and implemented migration from OS/2 LAN Server & Warp Workstation environment to NTserver/WIN95/98/NT/2K. Maintained NT user accounts & Exchange mailboxes. Installed, configured & maintained NT, Exchange & Lotus notes servers, workstations & laptops. Implemented RAS access. Wrote and maintained batch processing to support OS2 Client/NT Server.

Maintained daily batch processing and db load/purge schedule on LAN and VM Mainframe. Responsible for insuring incoming and outgoing data deadlines. Developed, maintained and troubleshot batch processing scripts. QC and format incoming data, produced reports & CD's for specific clients, developed and maintained supporting batch processes. Developed and.

Analyzed & categorized commercial visual information, data entry. quality control /data analysis for specific clients

Ran studio cameras, ¾' & 1' videotape, stage managed 10 O'clock News, Midday Live & Current Affair.

Paralegal Certificate, Legal Assistant/Paralegal

Paralegal

Ba, History, Political Science

High School Diploma

Activities: Football, Lacrosse, AFJROTC