Peter Halstead Email & Phone Number

• Assist the Department Manager with daily managerial tasks, including: overseeing operations and staffing for the produce and floral department.
• Ensuring quality and freshness of all product.
• Placing daily orders and monitoring daily fresh produce specialty production.
• Make sure training is up-to-date for all department associates.
• Ensure associates stay on task and that department maintains quality appearance.
• Above all else, Exceptional Customer Service.

Greater Atlanta Area

• Provides premier customer service, including greeting them and responding to questions
• Fills and rotates produce cases and dry tables
• Unloads product from trucks
• Dynamically sells product by providing customers with information needed to make product-related decisions
• Breaks down pallets, separates produce for sales floor, cooler and/or back room prep area
• Processes and wraps produce items prior to filling cases and dry tables

Greater Atlanta Area

• Placed in Top 10 on monthly Management Trainee Matrix
• Organize and implement strategies for operations according to volume of reservations and needs of local accounts
• Supported branch efforts to consistently receive top area scores on the Enterprise Service Quality Index
• Contributed to the overall profit of the branch through consistent sales, helping branch to receive top area sales on numerous occasions
• Received numerous personal recognitions throughout Region for customer service

Greater Atlanta Area

• Assist and provide customers with exceptional customer service
• Ensure production standards which include quality control are met when processing donated goods
• Supervise staff of 30-35 associates and ensure they are complying with all company policies and procedures
• Monitor and maintain store appearance to company standards
• Responsible for opening/closing procedures for store
• Responsible for weekly schedules and ensuring staffing was properly maintained

Greater Atlanta Area

• Subject matter expert and trainer in foreign currency exchange
• Assists clients with a multitude of financial transactions in exacting detail in a fast-paced, service-oriented environment
• Recognizes various opportunities for customers to benefit from additional products and to communicate the benefits of those opportunities to the client

Greater Atlanta Area

• Received commendation from CEO of a major client for my leadership in the implementation of major merchandise presentation of their product
• Guided two associates into management positions and with continued mentorship, they were able to thrive
• Hired, trained, supervised, and gave performance appraisals for a staff of 20-25 associates
• Responsible for analyzing and implementing the development of each employee and creating an appropriate career path for each
• Attended to employee complaints and concerns and either explained the company policy on the issue or tactfully resolved any issues occurring between employees
• Maintained effective scheduling, to ensure that all positions were covered at all times; Required the unique ability to rearrange employee schedules on a moment’s notice to cover any absences

Greater Atlanta Area

• Managed inventory according to current store standards.
• Responsible for proper display of merchandise on the shelves, floors and special displays.
• Provided superior service to clients to ensure their satisfactory shopping experience.

Kennesaw, GA

Honored as associate of the month. Received total of 16 customer service awards as well as bronze level award. Worked with management to train and mentor new hires.Provided service to clients. Maintained department cleanliness.Leader in department resets