Passionate and results-driven telecommunications professional with nearly 3 years of experience at Vodafone UK. I began my journey as a Customer Service Agent, where I honed my skills in customer interaction and problem-solving. Through dedication and a commitment to excellence, I advanced to the role of Customer Retention Manager. In this capacity, I lead a dynamic team focused on retaining and delighting our valued customers. My expertise lies in developing strategic initiatives to enhance customer loyalty and satisfaction. I am now seeking new opportunities to leverage my skills and experience in a challenging and rewarding environment.
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Subject Matter Expert_VoisCairo, Eg -
Subject Matter Expert_Vois Nov 2023 - Present -
International Account Advisor And Team Leader Delegate_Vois Dec 2021 - Nov 2023Giza, Al Jizah, Egypt -
Customer Service Representative_Vois Sep 2019 - Sep 2020Giza, Al Jizah, Egypt -
Technical Support SpecialistWe Telecom Egypt Oct 2018 - Sep 2019Cairo, Egypt
Peter Hana Education Details
Frequently Asked Questions about Peter Hana
What company does Peter Hana work for?
Peter Hana works for _vois
What is Peter Hana's role at the current company?
Peter Hana's current role is Subject Matter Expert.
What schools did Peter Hana attend?
Peter Hana attended Helwan University Cairo.
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