- Analyze, adjust, schedule and purchase inventory accordingly. - Follow up with vendors to ensure scheduled delivery.- Work closely with internal customer service representatives to resolve issues. - Perform inventory maintenance and provide inventory reports.

- Respond to prospect and customer inquiries and generate quotations in a timely manner.- Process quotes and orders, ensuring proper configuration and pricing, resulting in more than 200 orders per month. - Collaborate with account managers, operations, contract management, finance, and customers to set priorities and ensure order acceptance and delivery, resulting in achieving booking and revenue targets.- Increased customer satisfaction by analyzing and solving issues within the required time frame.

JCove is a custom jewelry designer in downtown Christiansted, St. Croix USVI. I was the manager of the store where I was involved with developing marketing and advertising ideas to increase sales. Providing exceptional customer service was an important part of my role. Generated weekly and monthly sales and inventory reports.

Regional Print and Web Real Estate Publication.- Designed, created, and executed online and print marketing and sales promotions, which resulted in increased ad sales.- Analyzed company web site and recommended redesign, which resulted in increased online traffic.- Sold ad space to real estate agencies in Eastern Massachusetts. Contributed to design and layout of ads.

Automotive Advertising Full Service Agency.- Created client budget, scheduled ad space, and managed media projects from inception to launch.- Managed designed, creation, and execution of ad campaigns with internal teams, which resulted in meeting clients’ expectations and deadlines. - Communicated with clients and media outlets daily to ensure smooth implementation of ad campaigns.

Nationwide Manufacturer of Printer/Duplicator Technology.- Managed customer relationship and quoted and processed orders for aftermarket products and accessories, which resulted in increased customer satisfaction and meeting revenue targets. - Maintained customer database, which facilitated accurate reporting.- Participated in team selling strategies that resulted in meeting company goals for installed base sales. - Developed sales promotions in conjunction with the inside sales team.

Direct Mail Advertising Agency.PRINT PRODUCTION - Prepared quotations and client budgets for account managers. - Communicated with vendors to order and ensure timely delivery of materials for client campaigns. - Proofread copy and creative design layout specifications for final print. ACCOUNT SERVICES- Participated in creation and implementation of communications plan from inception to final production. - Proofread copy and creative design layout specifications for final print.- Created and updated budget reports to reflect actual campaign costs. - Generated individual campaign reports and verified results for presentation to clients.