Software Release Manager
CurrentAs the SkillsBuild Release Manager, I am responsible for the end-to-end process to orchestrate the release of all learning experiences across the program. Managing relationships and coordinating work between different SkillsBuild teams and various vendors to facilitate the release. Conducting Release Readiness Reviews, Milestones reviews and completing all checklists to ensure all IBM and legal requirements for the offerings are met. My key responsibilities are to implementing and managing the release processes for learning related updates through development, test, and production environments as well as the Release Management lifecycle that involves the stages of scheduling the release, coordinating between teams, and deployment of release as per the schedule. I participate and coordinate the Go live activities including the release readiness reviews before deployment and milestone reviews after each release. I perform content publishing activities on various platforms such as YourLearning, Comprehend, and IBM OLE. Managing and maintaining Learning Technology Interoperability catalog, department release roadmap including a translation schedule, and administering course catalog including digital credential offerings are within my scope. With my experience in testing, I support analytics requests, perform back-up testing activities, and introduce automation to enhance the efficiency of our teams.