Peter Riddell Email & Phone Number

Rotorua, Bay Of Plenty, New Zealand

Rotorua, Bay Of Plenty, New Zealand

Palmerston North

Engaged to develop delivery strategy for advanced security features provided through Microsoft 365 A5 licensing. Established project team to deliver the security features.Also engaged to develop Digital Workplace strategy focusing on developing and delivering a staff-centric Intranet as a tool set to assist with improving staff efficiency through access to knowledge.

Palmerston North

Supplier of strategic information services to small and medium businesses and Senior Project Management services. Specialist in business re-engineering - identifying business challenges and mapping solutions to turn these challenges into benefits for the business.

Napier

Preparing Request for Proposal process and documentation for Telecommunications services, including WAN, Telephony and Mobile services. This was a closed RFQ process.Developed and delivered strategy for Helpdesk operation, delivering a modern Service Delivery team operating under ITIL framework using ConnectWise as the PSA support application.

Palmerston North

Responsible for the delivery of information technology as an enabler, through the introduction of pragmatic solutions to deliver business advantage in support of strategy.Achieved:Developed a high performing team of internal staff and external suppliers to deliver timely and cost effectively solutions, and effectively support BAU activities. This work provided Norwoods with a support model that could be trusted to meet the varying demands of the volatile agricultural sector.Examples of deliverables from of this programme of work are:• The delivery of a modern, secure, available and agile infrastructure replacing the aged and poorly designed technology solution• Programme leader for the identification and delivery of a Retail Management System to replace “green screen” system with large reliance on paper data capture to 17 branch retail network• Delivery of robust security solution providing protection at firewall, edge, server and cloud provisioned service layer• Introduction of business intelligence tools to support business decisions• Established preferred supplier matrix with associated delivery expectations and catalogues of services• Developed strategies and drove initiatives to replace existing paper based processes with system based processes. This was achieved through engagement of Norwood staff, external product suppliers and system solution suppliers• Improvement of customer satisfaction for both Information Services customers and the retail dealer network

Hawkes Bay

Supplier of strategic information services to small and medium businesses and Senior Project Management services.Professional ServicesProject Management of health board network, and telephony refresh, and introduction of wireless and the development of options paper to upgrade physical network infrastructure to support this refreshImplementation of wireless solution for a major rural retailerDevelopment of Catalogue of Services for large desktop services teamProvision of services to develop business plan for computer services companyDesign and commission wireless infrastructure for major New Zealand clothing chains distribution centreCompletion of business growth opportunity for national computer services companyProvide IS manager services for major national retail chain with architectural inputs into datacentre and infrastructure upgrades to support ERP upgrade project and to re-design IT support model to support new business model.Business case data and material gathering for three large scale fibre optic builds to support fibre to marae and the home solutions.Review of business requirements and planning for relocation of corporate offices and radio transmission operations for national radio station.Project ManagementDevelopment of plans and fit out of Business Continuity and DR site for national not-for-profit organisation and relocation of local staff into new building.Management of fibre optic network installation within local community environs to provide a fibre to the home offering.Two projects to manage the refresh of desktop computer fleet and upgrade of operating system.Management project to build and fit out point of presence buildings to support major fibre optic backhaul network construction.

Provision of specialist IS consultancy services and Project Management services for the development of project business cases for fibre optic network construction projects,a business relocation project, and planning and construction of a business DR location.

Developed and implemented IS Team support structure to provide effective ICT services to the business. This change included the introduction of a formalised change process, mapping of business process, and migration of support desk services to an outsource agency.

Managed the IT Support team for Ohakea Air Force Base and then role expanded to incorporate Linton Military Camp and Waiouru Army Training Camp. This role incorporated 11 staff, 3000 PC desktop fleet, and across 3 major locations and 5 minor locations.

Contract management of road maintenance contract covering 770km's of State Highwyas on the West Coast and Central North Island of New Zealand.

Managed the IT support team (4) both internally and the outsourced staff when UCOL outsourced IT to TEI Works Ltd. Desktop fleet at the time of approximately 1000 PC's across multiple campuses and 2500+ users.

This role merged with the IT Managers role for UCOL as Manawatu Polytechnic rebranded to UCOL in 1999.

Site engineering role responsible for planning, survey, subcontractor management, and quality assurance for a section of a 25km road construction in the south of Devon.

Worked as a construction engineer on short term contracts managing multiple medium size construction projects in and around London.

I was seconded by Cable Price Downer to the Marsden Point Refinery expansion project Joint Venture team as a planning engineer.

Started with CPD as a trainee construction engineer and worked on construction projects in Auckland including Quay Towers, Assembly of God Church at Westhaven, and Glenbrook Steel MIll expansion "Think Big" project. Was also invoved in work on the the two overburden stripping contracts CPD had at the time in the Huntly mining area.

New Zealand Certificate In Engineering, Civil Engineering

New Zealand Certificate of Engineering (Civil)

Education record