Cast Member - Disney College Program
Lake Buena Vista, Florida, Us
As a Disney Cast Member I put forward my best effort every day to create unforgettable memories with our guests. I did this by interacting with thousands of people a day to maintain a company image, working along side other departments to make sure we are utilizing our maximum potential, creating a safe and fun area for our guests, and sharing as well as becoming part of their story and memory of Disney.In my role as an attractions host I was responsible for Disney Springs as well as Big Thunder Mountain Railroad in Magic Kingdom. In the latter I ran every aspect of the ride and made sure guests expectations are met and if possible exceeded. In Disney Springs I was a roaming greeter as well as an attractions host. As an attractions host at Disney Quest I was responsible for running several different attractions in the building. As a greeter for Disney Springs my responsibility in this location was to be in the know about everything in the area and all of the new things to come. This was my favorite position because it allowed me to interact one on one with many families, inform them about offerings all over property, and in some cases they will give me feedback (which is not required but I enjoyed learning about guest wants and needs). During my time on The College Program I also attended classes on Guest Relations and Hospitality to better understand these topics from Disney's perspective. I successfully completed two terms of the internship.