Peter Kay Email & Phone Number

Redmond, Washington, US

Plano, TX, US

• Chair for the Community Outreach committee
• Member of the Fundraising and Event committee

Bellevue, WA, US

• Spearheaded the development of automated bots, resulting in accelerated software development, improved engineer support, and decreased reliance on manual intervention.
• Leveraged Golang within a flexible microservice architecture, utilizing the gRPC framework (go-micro) and seamlessly integrating REST APIs for Jira, Slack, PagerDuty, xMatters, and Gitlab.
• Managed the testing, building, maintenance, and deployment of software through the utilization of Gitlab CI/CD, Docker, Kubernetes, and Helm.
• Assumed a leadership role in UI design, providing guidance and mentorship to junior team members and establishing a comprehensive onboarding program.
• Authored precise and informative technical documentation relating to releases, architecture, and merge requests.Achievements:
• Developed automated bots that significantly accelerated software development, improved engineer support, and reduced manual intervention.

Bellevue, WA, US

• Hands-on coding, automation, and configuration, utilizing Python, GoLang, Git, Shell Scripting, GitLab, and Hashi tools.
• Designing and implementing cloud architectures with Terraform for AWS, Azure, and GCP, ensuring scalable software deployment.
• Driving CI/CD automation and upholding best practices through GitLab templates, Docker, Kubernetes, and Helm.
• Taking an active role in application containerization (Docker) and orchestration (Kubernetes & Helm), enabling effective software deployment and management in cloud environments.Achievements:
• Demonstrated expertise in hands-on coding, automation, and configuration, utilizing Python, GoLang, Git, Shell Scripting, GitLab, and Hashi tools to enhance software development processes and streamline workflows.
• Successfully designed and implemented cloud architectures using Terraform for AWS, Azure, and GCP, ensuring scalable and efficient deployment of software applications.

Bellevue, WA, US

• Perform remote troubleshooting of T-Mobile's retail systems using diagnostic tools, comprehensive documentation, and targeted questioning techniques for swift issue resolution.
• Provide precise and up-to-date information on retail systems, meticulously documenting tickets in resolution logs and promptly updating documentation via Jira for any changes.
• Proactively identify opportunities for improvement within the retail system and implement effective solutions to optimize performance and enhance the user experience.Achievements:
• Successfully resolved a high volume of retail system issues remotely, utilizing diagnostic tools, comprehensive documentation, and targeted questioning techniques for swift and efficient problem-solving.
• Maintained precise and up-to-date information on retail systems by meticulously documenting tickets in resolution logs and promptly updating documentation through Jira, ensuring accurate knowledge transfer and.
• Proactively identified opportunities for improvement within the retail system, implementing effective solutions that optimized performance and enhanced the user experience for both customers and employees.If you are.

Suwon-Si, Gyeonggi-Do, KR

• Leveraging diverse skills in team leadership, revenue generation, and sales performance to drive innovation in software development projects.
• Spearheaded recruitment, training, and development of a dynamic sales team, empowering team members to excel in day-to-day operations and achieve their full potential.
• Strategically set revenue goals across a diverse portfolio of 50+ stores, driving increased sales performance and revenue growth for Samsung, T-Mobile, AT&T, and Verizon.
• Implemented impactful promotional events, fostering a results-driven and motivated work environment while guiding the sales team to achieve targets set by senior management.Achievements:
• Successfully recruited, trained, and developed a high-performing sales team, resulting in increased sales productivity and customer satisfaction.
• Strategically set revenue goals for a diverse portfolio of 50+ stores, driving significant sales performance improvements and revenue growth across multiple telecommunications brands.

Bellevue, WA, US

Coraopolis, PA, US

Coraopolis, PA, US