Peter Jarrett Email & Phone Number

Toowong, Queensland, Au

General Manager of Business Aspect, a Data#3 company. Responsible for the development and implementation of the strategic, operational and financial direction of Business Aspect, providing executive support and guidance to the Senior Leadership Team, ensuring the growth and ongoing success of the business. Focused on leading Business Aspect, to build out team capability, go-to-market and intellectual property nationally across the company’s four Practices, including: Digital & ICT Advisory, Transformation & Governance, Cyber Security & Risk and Information & Analytics.

Toowong, Queensland, Au

Oversees the day to day business operations and growth of Business Aspect, including responsibility for an effective and efficient back and middle office, and support for client-facing activity. Part of the Data#3 National Management Team and Business Aspect Executive Management Team driving internal transformation and alignment of shared services. Operations management of corporate shared services within Business Aspect supporting over 100+ consultants nationally, focused on four practices, delivering a fresh perspective and results for our customers, including:• Digital & ICT Advisory• Program & Project Delivery• Cyber Security & Risk• Information & Analytics

Responsible for key account engagement and partnership, ensuring customer satisfaction, successful project delivery, staff engagement and day-to-day service delivery relationship. On-site solution delivery and team leadership, acting as a member of SMS Management Team in Queensland and part of the customer's Digital Management Team.~ Achievements ~✓ Accountable for Service Delivery Management and delivery quality for SMSMT team members on site, responsible for customer satisfaction and acting as a point of escalation and issue resolution.✓ Assisted with project delivery and issue resolution of a number innovative digital projects to retail customers, and worked with the development team to improve the continuous integration, automated testing and continuous delivery pipeline within their digital platform.✓ Delivered weekly project portfolio reporting, tracking project status, budget, burn-up reports, due dates and delivery risks.✓ SMSMT recognised by Domino's Pizza Australia & New Zealand IT Business Partner of the Year.

North Sydney, New South Wales, Au

Joined Ardent Leisure as the Director of Operations to deliver and improve the service and operations of areas within the Group IT function. Led a 30+ multi-disciplinary team covering IT operations, infrastructure and delivery platforms that provide global and business services across the Ardent Leisure brands within Australia and NZ, including: Dreamworld, WhiteWater World, SkyPoint, AMF Bowling, Kingpin Bowling, Goodlife Health Clubs and d’Albora Marinas.~ Achievements ~✓ Formalised shared service support model and toolset, using Agile operational techniques including Kanban, Scrum and DevOps frameworks and established regular communication with business unit leadership.✓ Ensured smooth business operations by maximising system uptime of core applications and underlying infrastructure, rapid incident response and resolution, maintained service desk support quality and drove ongoing continuous improvement within each business unit support team.✓ Managed a multimillion dollar Opex budget, including establishing Enterprise Agreements with Microsoft and AWS, as well as vendor management across key suppliers, including Dell, Microsoft, Oracle, AAPT/TPG and Macquarie Telecom. ✓ Completed an IT Risk Assessment across the Ardent Group and commenced a series of Risk Remediation projects. Introduced a suite of Policies & Procedures, including IT Change Management and Incident Management plans.✓ Delivered a series of strategy workshops to Ardent leadership, including digital and future state structural plans.

Seattle, Washington, Us

Promoted to lead Avanade’s APAC Application Development Services and to drive long-term business direction and strategy and deliver on growth objectives. Oversee up to 300 + staff.~ Achievements ~✓ Over 2.5 years delivered >40% annual sales growth and >24% revenue growth.✓ Maintained chargeability of the APAC team >75%, attrition at <17% and 75% of annual training hours of the team.✓ Drove core application development offerings, including Digital Marketing, Mobility and Experience Design capability, successfully selling and delivering projects to major clients across APAC. Avanade now recognised as a market leader in the APAC region for Microsoft Services. ✓ Secured 6 key Digital Customer Sitecore projects, including AGL - with the Sitecore Site securing Best Customer/User Experience and Best Azure Site in 2013.✓ Elevated market awareness, generating intense interest across the region. Presented as a thought leader, ran workshops, delivered training, engaged with key clients, secured sponsors with large Malaysia Publisher’s Sitecore deployment and evangelized offerings.

Seattle, Washington, Us

Worked directly with the APAC President and South East Asia, Australian and China (SEAAC) Executive Leadership Team to build regional area-wide strategies, align plans, optimise business practices and propel growth.~ Achievements ~✓ Delivered Avanade APAC’s most profitable year in FY12 in over a decade, through the development and execution of strategic plans delivering consistent performance across sales, delivery, financial reporting, risk management, corporate communication, quality assurance and compliance.✓ Drove changes to ensure consistency across operations, including:• Development and deployment of an in-house scheduling and resource management system that dramatically improved forecast accuracy, resulting in higher chargeability, increased profitability and more consistent revenue forecasts.• Achieved a high-level of corporate compliance across all operational systems.• Improved consistency and alignment to global, Accenture and Microsoft operations, accounts and campaigns across the region.✓ Led and executed key strategic growth programs across the APAC region, including:• The establishment of the Avanade’s Perth Office.• Growth of the China practice from <10 to >250 staff members.• Development and execution of Avanade’s APAC digital, cloud and mobility business plans.

Seattle, Washington, Us

Oversaw the national practice management of Avanade’s Infrastructure & Security Capability and the delivery of Avanade’s solutions to enterprise customers (desktop transformation, collaboration infrastructure, enterprise communications, identity access management, enterprise search, data centre transformation and service management).~ Achievements ~✓ Forged strong partner alliances and vendor arrangements, including Microsoft, establishing Avanade as one of the premier partners nationally for desktop deployments.✓ Led customer engagement and sales and delivered key enterprise projects, including:• Virtual Desktop Infrastructure (VDI) Pilot on VMware for a leading bank.• Establishment of a project management office framework for large Queensland Transportation company’s IT investment portfolio (16,000 users across a national transportation network).• Quality Assurance reviews of infrastructure transformation projects with top 100 companies.• Achieved 2008 Sales Award for securing $1.1M Project. • Took instrumental role in corporate resizing after market downturn and subsequently delivered a profit in FY2008 - simultaneously retaining key talent and staff morale. • Developed and implemented the Avanade Australia’s Infrastructure & Security Strategic Plan 2008 – 2011.✓ Managed dual role as Service Line Lead of Workplace Technology & Collaboration for Accenture (2008 – 2009), successfully growing both businesses and ensuring seamless coordination.

Seattle, Washington, Us

Led large teams delivering custom software, web development and infrastructure projects, including .Net to mainframe integration projects, desktop deployment planning, application packaging and management and support. ~ Achievements ~ ✓ Delivered complex and major projects on time and on budget, including:• Planning phase and advice for a major bank in the assessment of the target architecture design for XP Windows 2003 server and desktop upgrade and analysis, review and consolidation of 1,700 applications for packaging, remediation or retirement.• Oversaw the upgrade of the mobile light train management system at Queensland Rail, integrating a variety of technologies, including: .Net custom application development, webMethods integration, CICS to SOAP integration to legacy mainframe accounting systems, and CDMA mobile PDA devices.• Led the planning and execution for the 8,000 man-day analysis and design (primarily for revenue management capability)as part of the $400M+ program at the Australian Taxation Office.✓ Grew pipeline of work for the Brisbane Office, building the local team from 20 to 40 members of staff.

Executive overseeing Trysoft’s outsourcing contract with Optus IBS SD, servicing 80 Australian managed service customers and representing 80% of the revenue for Trysoft.~ Achievements ~ ✓ Delivered in excess of budgeted $1.4M gross profit for Optus IBS SD outsourcing contract in FY03.✓ Maintained Service Level Agreements at 99% or higher and improved quality of service and sustained customer satisfaction, simultaneously working under a constrained capital expenditure environment.✓ Increased team performance and lowered costs through organisational-wide structural and cultural change, including the introduction of new performance management and training programs.

Part of the executive team overseeing operations and digital projects for a start up dot com creative agency running numerous national web, mobile and traditional media campaigns. Clients included Credit Suisse, Suncorp, TABOnline and Queensland State GovernmentSuccessfully steered the business through a boom and bust cycle. ~ Achievements ~✓ Developed from inception the framework for the management and delivery of a portfolio of various digital projects and the development and maintenance of business alliances, partnerships and Service Level Agreements.✓ Built an estimation model and time tracking system for internet development to successfully deliver projects within estimates (accurate to within +/- 10% of delivered costs).✓ Led the Research and Development Team for wireless and mobile applications for commercialisation.

London, Gb

Delivered consulting services to high profile clients, providing eBusiness, strategic IT, project management and business analysis services across Information Systems Assurance & Advisory Services, Strategic Advisory Services and Connected Economy Solutions.

Sydney, Nsw, Au

Oversaw the management of multiple projects (32 in total within 18 months) within the rapidly changing information products division of the Australian Stock Exchange (ASX).

Diploma, Company Directors Course

Mba, Professional

Bbus, Public Relations

Education record