Peter Jefferis Email & Phone Number

Overland Park, KS

Overland Park, Kansas

• MaritzCX pairs contractors with client locations to perform audits and mystery shop.
• Follow up and negotiate electronic requests received from contractors
• Provide technical assistance for web and mobile app users

Overland Park, Kansas

• Plexus software transforms an organization’s fragmented business processes into a tailored all-in-one intelligent workspace; syncing all internal collaboration between office and field representatives as well as.
• Led implementations and performed onsite and virtual training, assisting clientswith learning and optimizing Plexus software
• Assisted affiliated businesses with SEO, Google AdWords, website enhancements,and marketing materials development
• Created and managed email and print marketing campaigns

Leawood, KS

• Managed a team of 7 people responsible for 826 wells across 26 oil and gas leases in Eastern Kansas
• Ensured employees had the resources required to complete projects successfully
• Managed new hire process, employee termination, and daily employee performance
• Calculated ROI of equipment and infrastructure purchases
• Developed action plans for new and existing leases to prioritize efforts with a goal of maximizing ROI
• Tracked, reviewed, and reported oil production weekly to confirm goal achievement and determine where to direct team efforts for maximum future impact

Springfield, Illinois Area

• Managed staff of 40+ employees across multiple locations subsequent to bank foreclosure, consisting of three 72-room properties in the Chicago area, a 54-room property in Richwood, KY, a 50-room property in Chesterton.
• Supervised the transition from the Choice Hotels International franchise to the Wyndham Worldwide franchise
• Increased room occupancy by 26% and revenue per available room by 23% over a two-year period in Chicago
• Increased annual revenue from $1,197,000 to $1,472,000 over a two-year period in Chicago
• Managed general accounting, online reservation systems, and human resources, including accounts payable, payroll, new hires, employee terminations, and daily cash drops
• Trained employees on new computer operating systems, procedures, and processes, improving the quality of customer service

Springfield, Illinois Area

• Collaborated and individually photographed weddings, athletic teams, school events, portraits, and various special events
• Summers 2008, 2009; March 2010 – December 2012

Springfield, Illinois Area

• Worked part-time to coordinate promotional efforts to increase awareness and participation in the “Eat, Drink, Shop, Think, Local First” campaign in Springfield, IL
• Managed an online database of over 600 locally-owned businesses to provide the community with an accessible list of local businesses
• Developed a database of information collected from participants in the CAIBA’s Holiday Sweepstakes to track demographics and ultimately aid future promotional efforts to support the local business environment

Springfield, Illinois Area

• Assisted in the turnaround management of a Super 8 Lodge subsequent to bank foreclosure
• Reduced customer complaints from the highest of Super 8’s Central region to less than half of the system average within 6 months of new management
• Actively monitored, responded, and made improvements based on customer feedback on online travel agents websites and review boards
• Managed front desk operations, executed payroll, trained new employees, and performed night auditing

• Gained project management experience by working closely with large accounts, such as Edward Jones, LPL Financial, and National Auto Dealers Association (NADA)
• Assisted in managing the Microsoft SharePoint program implementation to facilitate more efficient collaboration between LPL Financial and Maritz
• Implemented measures to effectively decrease cost, increase quality, and ensure correct scheduling for each project