Peter Dwyer Email & Phone Number

Dallas, TX, US

Dallas, Texas, US

• Promoted from ECommerce Sales Manager to General Manager in August 2022
• Oversaw all aspects of store operations, achieving a 43% increase in average revenue per customer in one year by implementing key performance indicators and aligning sales approaches with customer buying processes.
• Restructured onsite order fulfillment, exceeding quarterly goals by 20% while increasing product volume by 5% through project management principles.
• Developed and monitored growth initiatives for $1.6 million onsite inventory by analyzing data and market trends.
• Maintained 100% employee engagement by fostering a positive work environment.
• Coached sales associates to increase overall sales volume by 35% in under a year through goal setting and informed forecasting.

Dallas, Texas, US

• Developed BI dashboards and utilized data analysis to drive sales strategies and optimize performance resulting in 38% increase in sales YOY
• Recruited, selected, and trained new employees, ensuring alignment with total compensation initiatives and business objectives.
• Implemented process improvements based on Six Sigma principles to enhance value for customers resulting in 25% fewer cancelled orders YOY.
• providing ongoing coaching and feedback to increase average sales associate income by 33%.

Lewisville, Texas, US

• Achieved a 150% year-over-year increase in sales revenue and consistently met and surpassed monthly sales goals of over $300,000.
• Implemented and oversaw continuous process improvement initiatives within the leadership parameters.
• Led in-store and remote e-commerce employee development for two retail locations and managed remotely.
• Recruited, interviewed, selected, and trained top talent to ensure consistent achievement of key performance indicators and drive 50% growth.
• Collaborated with and coached a team of 15 geographically dispersed team members.
• Managed an annual budget of $2 million.

Dallas, Texas, US

• Developed daily sales goals based on previous KPIs and market analysis, resulting in a monthly growth of $75,000.
• Conducted monthly performance reviews for 10 employees to identify areas of improvement and facilitate employee growth.
• Achieved 146% year-over-year increase in sales.
• Communicated with senior leadership and presented quarterly Profit and Loss reports, contributing to an additional monthly profit of $100,000.
• Recruited, onboarded, and coached 10 exemplary staff members who aligned with corporate values.
• Efficiently multitasked to prioritize sales, stock and merchandise products, and complete daily tasks.

The Woodlands, Texas, US

• Developed staff strategies and training program to minimize inventory shrinkage.
• Trained top-performing sales associates and customer service representatives to prioritize teamwork and achieve daily goals.
• Collaborated with store management to establish appropriate pricing for products.
• Coached teams on collaboration and goal attainment utilizing strong management skills.
• Monitored cash reconciliation and opening/closing procedures to maintain financial accuracy.
• Operated within payroll, supply, and promotional budgets.

Los Alamos, NM, US

• Leveraged automated programs to monitor production failures, false starts, and delayed completion.
• Ranked in the Top 25% of Performance Management in 2016.
• Conducted Fiscal Year End systems and processing jobs within the office and remote locations.
• Performed backups of LANL operating systems and servers to ensure continuous operational performance.
• Conducted on-call maintenance of the Control-M batch scheduler.
• Provided after-hours network and computer support for laboratory staff.

• Ensured compliance with local fire suppression and EMS service regulations.
• Authored Standard Operating Procedures for the department.
• Engineered process improvements to optimize emergency response of volunteers.
• Maintained industry-accepted conflict management processes.
• Utilized negotiation skills to procure new apparatus and supplies from government officials.
• Managed resource allocation and resource management plans during emergency activations.

• Promoted to Sales Manager based on exceeding $1 million sales production as a Sales Associate.
• Interviewed, hired, and trained top-performing sales associates who consistently met or exceeded company objectives and sales metrics.
• Implemented process improvements to streamline store operations.
• Managed warehouse inventory and led loss prevention efforts to reduce inventory loss.
• Ensured visually appealing and organized displays.
• Boosted employee morale and fostered a cohesive work environment.

Bachelor Of Science - Bs, Human Resources Management And Services

Associate Of Science - As, Emergency Management

Associate Of Science (A.S.), Criminology