At Rio Tinto Iron Ore in Western Australia, I significantly advanced the IS&T Transformation Programme to enhance digital capabilities and streamline operations. My efforts directly supported the alignment of IT with strategic business goals, driving innovation and efficiency.Key Achievements:🔹 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Spearheaded the Domain Launch Framework, utilised by eight teams to launch MVPs, effectively meeting business outcomes.🔹 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Created crucial frameworks such as Domain Themes and the Domain Outcomes Model, substantially boosting programme efficiency.🔹 𝐀𝐠𝐢𝐥𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Mentored teams in Agile methodologies, facilitating robust adoption and execution improvements.🔹 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Fostered strong collaboration across functions by aligning with multiple stakeholders, ensuring business goals were met.🔹 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: As Product Owner for the Foundations Team, developed essential support structures that increased team efficiency and effectiveness.🔹 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡𝐞𝐬: Implemented just-in-time development for the Domain Launch Framework, improving adaptability and efficiency.🔹 𝐎𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Established clear organisational structures for Domain Leadership, optimising operational models.🔹 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Enhanced Agile practices by delivering targeted training and leading key Agile events, reinforcing an Agile mindset.🔹 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Navigated budget constraints to sustain framework development, achieving incremental progress.These initiatives have cemented my role in driving strategic and operational enhancements at Rio Tinto, highlighting a dedication to transforming IT service delivery through innovation and excellence.

As a key member of the Agile team at Fortescue Future Industries (FFI), part of Fortescue Metals Group transitioning to a global green energy leader, I led Agile capabilities across strategic initiatives, directly supporting the shift to zero-emission green hydrogen production.Key Achievements:🔹 𝐀𝐠𝐢𝐥𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Directed Agile methodology implementation for key projects, enhancing FFI's green energy objectives. Facilitated the development of Agile practices, aligning team outputs with strategic goals.🔹 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Managed extensive user research involving over 14,400 employees, applying analytics and feedback to design solutions that significantly improved remote work experiences and efficiency.🔹 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐚𝐧𝐝 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲: Initiated an Agile team focused on product discovery, ensuring a seamless global remote working experience, enhancing productivity and engagement across different platforms.🔹 𝐀𝐠𝐢𝐥𝐞 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩: Mentored teams in adopting Agile frameworks such as SAFe®, Kanban, and Nexus, promoting a culture of experimentation and continuous improvement.🔹 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Collaborated with senior management and subject matter experts to align solutions with business objectives, facilitating strategic meetings to enhance stakeholder relations and project alignment.🔹 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐞𝐬: Developed and executed training enhancing Agile and product management skills, leading to better planning, estimation, and execution practices.These initiatives have significantly elevated Agile adoption and strategic project execution at FMG, highlighting my dedication to delivering high-value solutions in complex settings.

As an Agile coach for Project Symphony, a pioneering $35 billion initiative in collaboration with the Western Australian Government, Western Power, Synergy, and the Australian Energy Market Operator (AEMO), I played a crucial role in driving the Distributed Energy Resources (DER) transformation. This project integrates diverse energy resources across multiple platforms, enhancing the electricity system's safety, reliability, and efficiency, while shaping future energy policies to deliver statewide economic benefits.Key Achievements:🔹 𝐀𝐠𝐢𝐥𝐞 𝐏𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Led the creation of an Agile Project Management Office (PMO) that centralized functions across six teams, aligning with organisational goals and boosting project delivery efficiency.🔹 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐢𝐬𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐖𝐨𝐫𝐤 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: Implemented standardized work systems across teams, establishing clear roles and responsibilities which increased transparency and accountability.🔹 𝐀𝐠𝐢𝐥𝐞 𝐒𝐜𝐚𝐥𝐢𝐧𝐠: Coached Scrum Masters in Agile scaling frameworks like SAFe®, Kanban, and Nexus, and integrated user-centered design practices to elevate product quality.🔹 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩: Formulated coaching agreements with leadership roles, enhancing team effectiveness through regular accountability sessions and fostering a trust-based work environment.🔹 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩 𝐆𝐮𝐢𝐝𝐚𝐧𝐜𝐞: Mentored Product Owners in defining and prioritising product roadmaps and backlogs, sharpening focus on business value and risk management.🔹 𝐀𝐠𝐢𝐥𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Developed and delivered targeted Agile training, enhancing skills in user story creation and acceptance criteria, and promoted DevOps practices among Scrum Masters.These efforts significantly contributed to the strategic execution and success of Project Symphony, demonstrating my commitment to Agile excellence and transformative energy solutions.

As an Agile Trainer at RAC WA, a leading organisation with a storied history of serving over 1.2 million members in Western Australia, I developed and delivered an enterprise training program aimed at scaling Agile methodologies throughout the organisation.Key Achievements:🔹 𝐀𝐠𝐢𝐥𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: In partnership with Agile coach Will Webster, I crafted a bespoke Agile Enterprise Patterns and Practices training program. This initiative, tailored to RAC WA's specific needs, integrated management insights to ensure relevance and effectiveness.🔹 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐠𝐢𝐥𝐞 𝐌𝐞𝐭𝐡𝐨𝐝𝐨𝐥𝐨𝐠𝐢𝐞𝐬: The program provided in-depth training on various Agile scaling frameworks including SAFe®, S@S, Scrum of Scrums, Nexus, Kanban, and LeSS, enhancing the organisation-wide adoption of Agile practices.🔹 𝐀𝐝𝐚𝐩𝐭𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲: Transitioned the program from in-person to virtual delivery seamlessly amid COVID-19, maintaining high levels of engagement and effectiveness over two days.🔹 𝐍𝐞𝐮𝐫𝐨𝐬𝐜𝐢𝐞𝐧𝐜𝐞-𝐁𝐚𝐬𝐞𝐝 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬: Integrated neuroscience-based methodologies to improve learning outcomes, ensuring participants could effectively absorb and apply Agile principles.🔹 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧: Successfully delivered the program across various teams, fostering a uniform understanding and capability in scaling Agile practices within RAC WA.This role underscored my dedication to enhancing Agile competencies across large organisations, leveraging innovative training approaches to ensure adaptability and sustained success in applying Agile methodologies.

At P&N Bank, now merged with Banana Coast Community Credit Union to form BCU in New South Wales and Queensland, I facilitated a pivotal role in the Simple Bank Tribe during a multi-year transformation aimed at simplifying banking experiences for members. Following a successful merger, the bank reported a net profit after tax of $16.7 billion in June 2021, highlighting the financial and operational success under new strategies.Key Achievements:🔹 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐨𝐟 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞: Founded and led Scrum Master and Product Owner Chapters, along with the Agile Community of Practice, enhancing Agile adoption across the bank.🔹 𝐀𝐠𝐢𝐥𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Provided mentorship to Tribes, Product Owners, and Agile leaders, enhancing skills in product management and Agile practices, and facilitated leadership discussions to overcome organisational challenges.🔹 𝐀𝐠𝐢𝐥𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Co-developed and delivered comprehensive Agile training programs using P&N Bank's Agile Project Execution (APEX) framework, which included creating playbooks and e-learning modules tailored to Scrum, Lean-Agile, and Design Thinking.🔹 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩: Trained Product Owners on crafting vision and roadmaps, aligning product strategies with business goals, and effectively managing customer value streams.🔹 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩: Enhanced Product Owners' capabilities in setting clear product and sprint goals, fostering cross-functional team collaboration, and promoting self-management among teams.🔹 𝐀𝐠𝐢𝐥𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Continuously trained teams on advanced planning and delivery techniques, significantly boosting their productivity and project execution outcomes.These strategic contributions have been integral to the bank’s transformation, underscoring my commitment to driving efficiency and innovation in the financial sector.

In my role at Synergy, Western Australia's leading electricity and gas provider, I spearheaded Agile capabilities for Project Enable. This pilot project introduced embedded network solutions to strata complexes, significantly reducing energy costs by empowering Strata Companies to secure favourable energy rates.Key Achievements:🔹 𝐀𝐠𝐢𝐥𝐞 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Launched the Agile Transformation Working Group, implementing strategies that instilled a robust Agile culture, enhancing project delivery and outcomes.🔹 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: Authored the Centre of Enablement (CoE) Strategy, elevating organizational adoption of practices that improved overall business agility.🔹 𝐂𝐚𝐫𝐞𝐞𝐫 𝐏𝐚𝐭𝐡𝐰𝐚𝐲𝐬: Designed career paths and training programs for Product Owners, boosting Agile proficiency and career development.🔹 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩: Established coaching frameworks with Tribe Leaders and Product Owners, fostering a culture of psychological safety and collaborative success.🔹 𝐇𝐲𝐛𝐫𝐢𝐝 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Guided Scrum Masters on blending Waterfall and Agile methodologies for improved strategic and operational efficiency.🔹 𝐀𝐠𝐢𝐥𝐞 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬 𝐚𝐧𝐝 𝐏𝐫𝐢𝐧𝐜𝐢𝐩𝐥𝐞𝐬: Provided ongoing coaching on Agile principles and frameworks such as SAFe® and Scrum, raising Agile knowledge and application across the organization.🔹 𝐀𝐠𝐢𝐥𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Delivered training sessions on Agile methodologies, enhancing team capabilities in product planning and increasing customer value delivery.These efforts have not only propelled Synergy’s strategic initiatives but also underscored my dedication to promoting Agile excellence and innovative solutions within the energy sector.

At Advisian Digital, part of Worley, I led field mobility digital strategy and implementation for Rio Tinto Iron Ore’s Koodaideri Project Phase 1 in Western Australia. This pioneering greenfield mine aims to leverage digital technologies for enhanced connectivity and safety, setting new industry standards through the Internet of Things (IoT).Key Achievements:🔹 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Managed the Field Mobility workstream, navigating complex stakeholder relationships to streamline requirements capture and solution architecture development within challenging timeframes.🔹 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Crafted and executed a multi-package delivery strategy, overcoming significant budget and resource constraints, ensuring successful program implementation.🔹 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Directed the evaluation and implementation of digital asset mobile portal applications, significantly boosting field productivity by enabling mobile access to over 60 business applications.🔹 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Collaborated with Microsoft and RTIO to develop a Mobility Platform MVP using Microsoft Dynamics 365 Field Services and Power Apps, tailored for the Koodaideri requirements.🔹 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐢𝐨𝐧: Enhanced the Koodaideri Digitisation Program by enabling key capabilities in asset management and shutdown planning. Advanced RTIO’s transition to Agile delivery through a Field Mobility Acceleration Strategy.🔹 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Built and managed a team specializing in business analysis and solution architecture, promoting a culture of quality, productivity, and cross-skilling.These efforts have significantly propelled the digital transformation goals of the Koodaideri Project, underscoring my dedication to driving innovation and industry-leading performance in the mining sector.

At Cash Converters, Australia’s largest second-hand goods retailer with a presence in 15 countries, I served as Agile Delivery Lead for the Business-to-Business Loan Origination project in partnership with Green Light Auto Finance. My core responsibility was to oversee the development of a custom platform designed to enhance service for over 1,000 finance brokers in Western Australia’s subprime market.Key Achievements:🔹 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Successfully delivered a tailored B2B loan origination platform that enhanced broker experiences, integrated auto-decisioning to boost speed-to-cash metrics, and improved loan conversion rates by reducing application declines.🔹 𝐒𝐲𝐬𝐭𝐞𝐦 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧: Directed the migration of GP Dynamics to Microsoft Dynamics 365 Business Central, aligning with the latest business technologies and efficiencies.🔹 𝐀𝐠𝐢𝐥𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Established a benefits realisation framework linked to Objectives and Key Results (OKRs), fostering goal alignment and measurement of project success.Coaching and Mentorship: Mentored teams and leaders in Agile methodologies, ensuring robust adoption of Agile values and principles across functions.🔹 𝐂𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐞𝐚𝐦 𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭: Actively facilitated the resolution of conflicts, fostering a collaborative team environment and empowering the team to achieve ambitious project goals.🔹 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐚𝐧𝐝 𝐒𝐞𝐥𝐟-𝐎𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧: Influenced significant changes to boost team productivity and advocated for self-organisation and cross-skilling, enhancing team flexibility and resilience.Through these initiatives, I significantly contributed to the project's success, demonstrating my commitment to delivering high-value solutions and leading teams towards achieving exceptional outcomes.

At the Department of Planning, Lands and Heritage, I played a pivotal role in revitalising and delivering critical IT solutions to enhance land and heritage management across Western Australia. My efforts were centred around the LandsWA Program, where I successfully led numerous projects to optimise land management processes and systems.Key Achievements:🔹 Project Revitalisation: Successfully relaunched and remediated a previously failed cloud-based workflow management system, ensuring robust functionality and user adoption.🔹 Stakeholder Engagement: Conducted over 200 product demonstrations to boost customer and executive engagement, significantly increasing stakeholder buy-in and understanding.🔹 Data Management: Oversaw the migration of 50,000 records from Lotus Notes, enhancing data accessibility and reliability within the new workflow management system.🔹 Innovation and Development: Developed a custom application to manage 130 business processes for 170 users, streamlining operations and improving user experience.🔹 Cross-functional Leadership: Collaborated with diverse teams to design and implement new capabilities, delivering tailored solutions that met complex client needs.🔹 Procurement and Vendor Management: Led the Request for Tender (RFT) phase, managed vendor performance, and developed contracts, ensuring high-quality software and services were procured.🔹 Agile Implementation: Established and enhanced Agile Scrum practices, utilizing tools like JIRA, and led training in business analysis, change management, and testing.🔹 Coaching and Conflict Resolution: Mentored teams and leaders in Agile principles, facilitated the resolution of conflicts, and fostered a culture focused on quality and delivery.These initiatives not only improved operational efficiencies but also supported the department's mission to plan and manage Western Australia's land and heritage with a forward-thinking approach.

At Western Power, a Western Australian State Government-owned corporation, I played a pivotal role in delivering safe, reliable, and affordable energy to the WA community. My tenure was marked by significant contributions to the FY2018 IT Tech Program, which focused on enhancing the technological infrastructure and security measures essential for efficient energy management.Key Achievements:🔹 Infrastructure Leadership: Directed a comprehensive hardware refresh of the Oracle Exadata server infrastructure, ensuring enhanced performance and reliability.🔹 Platform Migration: Successfully led the migration and refactoring of applications from Oracle Glassfish to JBOSS platform, optimizing our software environment for better agility and scalability.🔹 Security Enhancement: Oversaw the replacement of the Vulnerability Assessment tool, strengthening our alignment with the latest Security Strategy and safeguarding critical infrastructure.🔹 Innovative Solutions: Spearheaded the migration of Advanced Metering systems to a cloud-based solution, significantly improving data management and operational efficiency.🔹 Stakeholder Management: Managed relationships with internal service providers, ensuring smooth project execution and alignment with organizational goals.🔹 Project Documentation: Developed comprehensive Statements of Work (SoW) for new initiatives, laying a clear roadmap for project scopes and deliverables.These initiatives under my leadership not only advanced Western Power's technical capabilities but also supported our commitment to providing top-tier energy solutions to the community.

In my role at the Department of Aboriginal Affairs, I was instrumental in planning for the communities of Western Australia and managing significant land and heritage assets. My focus was on empowering Aboriginal communities through strategic asset management and program development.Key Achievements:🔹 Strategic Program Development: Established a groundbreaking program that successfully divested 10% of Western Australia's land to Aboriginal people, fostering greater autonomy and community development.🔹 Framework Implementation: Designed and implemented a comprehensive program framework, along with supporting processes and tools, to ensure the effective management and oversight of land divestment.🔹 Process Engineering: Led targeted workshops to capture business process requirements, culminating in the development of customised solutions in Microsoft Dynamics CRM to streamline operations and enhance data management.These initiatives not only supported the strategic objectives of the Department of Aboriginal Affairs but also significantly contributed to the empowerment and self-management of Aboriginal communities in Western Australia.

At Edith Cowan University, renowned for its comprehensive academic offerings across multiple campuses in Western Australia, I led the Enterprise Collaboration Services Program, focusing on enhancing digital collaboration through advanced cloud technologies.Key Achievements:🔹 Cloud Collaboration Capability: Established a robust enterprise cloud collaboration system using Cisco’s Collaboration Cloud Services, significantly enhancing communication across the university.🔹 Strategic Procurement Leadership: Authored the Tender Specification and crafted a comprehensive procurement strategy. Assembled and led a dedicated team, streamlining processes and tools to optimize resource allocation and project outcomes.🔹 Tender Management: Successfully managed the Request for Tender (RFT) phase, selecting and securing top-tier cloud collaboration and implementation services.🔹 Vendor Relationship Management: Oversaw vendor interactions during the Design Phase, ensuring high standards of performance and aligning deliverables with university objectives.🔹 Contract Development: Formulated detailed contracts for the Implementation and Operate Phases, laying the groundwork for sustained operational success and service excellence.This initiative not only transformed the university's digital infrastructure but also positioned it as a leader in adopting cloud-based solutions for enhanced educational collaboration.

At the Department of Mines, Industry Regulation and Safety, I led software application development teams within the Mineral Titles and Royalties Divisions, focusing on strategic software delivery and process enhancement to benefit all Western Australians. My role centred on driving responsible development and management within the state’s resource sector.Key Achievements:🔹 Leadership in Software Development: Directed teams for key projects including the R12 Oracle E-Business Suite ERP Financials Upgrade, Mineral Titles Online, Tengraph® Online, and Royalties Management Systems, achieving critical program outcomes.🔹 Agile Implementation: Implemented Agile Scrum/Kanban practices, dramatically increasing the quality and speed of release cycles, reducing them from 12 to two weeks.🔹 Agile Coaching: Mentored teams on Agile frameworks, enhancing their understanding and application of Scrum/Kanban principles and practices.🔹 Operational Improvements: Revamped operational support practices, significantly reducing critical severity issues by over 90%.🔹 Vendor Management: Effectively managed vendor performance, developing robust contracts for services under Common Use Arrangements, ensuring alignment with departmental standards and goals.These contributions not only advanced the department's technological capabilities but also streamlined operations, underscoring my commitment to enhancing service delivery through strategic leadership and innovative Agile practices.

At The Perth Mint, renowned for manufacturing and distributing precious metal coins globally, I led a significant digital transformation through the Web Replacement Program. This initiative replaced multiple legacy websites with a unified enterprise e-commerce platform using SAP Hybris, seamlessly integrated with Microsoft Axapta (ERP).Key Achievements:🔹 E-commerce Platform Leadership: Directed the transition to a single e-commerce platform, enhancing the online customer experience and operational efficiency.🔹 Strategic Procurement: Formulated and executed a comprehensive procurement strategy, including team building, process establishment, and tool evaluation, ensuring a streamlined and effective approach.🔹 Vendor Selection and Management: Successfully managed the Request for Information and Tender Phases, leading to the selection of optimal software and implementation services. Oversaw vendor relations and performance during the Design Phase, laying a solid foundation for successful platform implementation.🔹 Stakeholder Engagement: Conducted workshops to develop robust business cases and strategic e-commerce plans, aligning project goals with broader business objectives.🔹 Contract Negotiation and Management: Negotiated and secured contracts for the Design, Implementation, and Operate Phases, ensuring favourable terms and clarity of deliverables.This role underscored my expertise in leading large-scale digital initiatives, demonstrating a deep commitment to enhancing business capabilities through strategic technology solutions.

At BT Financial Group (BTFG), I led the implementation of significant enhancements to the Asgard platform as part of the ambitious five-year NextGen Business Transformation program. This role focused on launching a multi-insurer product offering in collaboration with AIA Australia and BT Insurance, which went live on 1 July 2013.Key Achievements:🔹 Project Delivery Leadership: Managed multiple project streams, ensuring the seamless delivery of initiatives across legal, marketing, product updates, and IT systems enhancements. This comprehensive oversight included the integration of business processes and systems, rigorous business testing, and extensive training programs for advisers, BDMs, and support teams.🔹 Strategic Business Case Development: Crafted a detailed business case for the Asgard platform enhancements, outlining the investment rationale, value proposition, funding model, and a robust project delivery and resourcing strategy.🔹 Documentation and Compliance: Produced critical project documentation in line with the Westpac Group Project Execution Framework. This included project management plans, schedules, RAID Registers, Responsibility Assignment Matrices, and other necessary documentation to maintain governance and project alignment with corporate standards.These efforts were pivotal in transforming BTFG’s wealth business, enhancing product offerings, and driving strategic improvements that aligned with broader corporate objectives.

I was engaged via CSC to lead Stage 1 of the SMAAC Project and to support the completion of the IROC program at BHP Billiton's Integrated Remote Operations Centre (IROC) in Perth, Western Australia. This centre plays a pivotal role in the near-term scheduling, planning, and control of BHP Billiton’s operations in the Pilbara from a centralised location. The IROC program was successfully completed with operations commencing in November 2012.Key Achievements:SMAAC Project:🔹 Successfully delivered Stage 1, crafting comprehensive implementation plans, a financial model, and an organisational change management strategy.🔹 Developed commercial proposals and managed both local and virtual project delivery teams for the subsequent stage of the SMAAC Project.IROC Video Conferencing Project:🔹 Engineered and supported the implementation of network designs for Video Conferencing rooms across five Pilbara sites and a desktop solution for around 200 users.🔹 Formulated an Operational Support Model and a Transition to Support Plan.🔹 Authored commercial proposals to outline future scope and expansions.These roles underscored my ability to manage significant technological and operational transformations, ensuring enhanced coordination and efficiency in remote operations.

In a strategic initiative for Chevron’s Australian Business Unit, I led the overhaul of the Policy, Government, and Public Affairs (PGPA) ‘Stakeholder Management System’ (CRM), employing Microsoft Dynamics CRM/XRM to enhance stakeholder engagement processes.Key Achievements:🔹 Vendor Management: Directed the Request for Tender (RFT) process, engaging with seven vendors to evaluate, select, and source the optimal CRM solution, ensuring alignment with strategic objectives.🔹 Business Case Development: Crafted a comprehensive business case for the selected solution, detailing the rationale, solution alternatives, cost-benefit analysis, ROI, information risk analysis, and project resourcing plan.🔹 Executive Reporting: Provided regular updates to the PGPA Executive Leadership Team, IS Project and Portfolio Management Office, and the Decision Review Board, ensuring all stakeholders were informed and engaged throughout the project lifecycle.🔹 Compliance and Methodology: Ensured strict adherence to Chevron’s Capital Project Development (CPDeP) methodology, maintaining high standards of project delivery and compliance.This role underscored my ability to lead significant technological transformations, delivering strategic enhancements to business processes and stakeholder interactions within Chevron.

At Bankwest, I was instrumental in leading critical technology upgrades and CRM implementations, focusing on high-availability systems and enterprise-wide solutions. My projects were pivotal in enhancing operational efficiency and achieving significant financial returns.Key Achievements:HP Tandem Refresh Project:🔹 Orchestrated the infrastructure refresh of HP Tandem non-stop hardware, crucial for processing EFTPOS and VISA transactions, ensuring 99.99% availability and compliance with APRA regulations.🔹 Managed the migration of the HP Tandem Disaster Recovery Site to a new data centre, including comprehensive failover and failback testing.🔹 Developed a robust suite of project documentation, including management, risk, communication, and implementation plans, and supported vendor contract negotiations.Salesforce CRM Project:🔹 Successfully negotiated with executive management to secure vital resources for the Salesforce CRM project, which was not initially included in the corporate portfolio.🔹 Defined and achieved clear project objectives, ensuring all deliverables were completed within budget and on schedule.🔹 Implemented Salesforce CRM for Bankwest's Retail and Business units, delivering a projected $7 million ROI over five years.These initiatives not only strengthened Bankwest's technological framework but also secured significant economic advantages, demonstrating my capability to deliver complex projects with precision and strategic foresight.

In response to the Western Australian Government's 2002 functional review findings, I was pivotal in the integration of multiple government agencies into the Corporate Shared Services Oracle E-Business Suite ERP. This initiative was part of the Whole-of-Government strategy to leverage shared resources, technology, information, and processes, enhancing the delivery of finance, human resources, payroll, and procurement services.Key Achievements:🔹 Successful ERP Integration: Directed the seamless transition of three key agencies onto the Oracle E-Business Suite: Wheatbelt Development Commission, Small Business Development Corporation, and Western Australia Tourism Commission.🔹 Business Process Reengineering: Executed comprehensive end-to-end reengineering of business processes and workflows for each agency, ensuring efficient adaptation to the new ERP system.🔹 Project Management Excellence: Achieved all project milestones on time, aligning with the program's strict implementation schedule.🔹 Leadership and Collaboration: Provided strategic direction and fostered strong collaborative relationships between the Corporate Shared Services and agency project teams, enhancing project execution and stakeholder engagement.This role underscored my capability to manage large-scale integrations and transform agency operations, demonstrating a solid track record in project leadership and operational improvements.

In my role, I was instrumental in developing project and portfolio management capabilities within the organisation, complemented by direct support for the existing project and operational support portfolio.Key Achievements:🔹 Capability Enhancement: Executed a Capability Assessment and Improvement Plan using PMI's Organisational Project Management Maturity Model (OPM3). This initiative established foundational project and portfolio management practices aligned with global standards.🔹 Training and Mentoring: Delivered comprehensive training and mentoring to the software and hardware engineering teams, enhancing their proficiency in utilising project management tools and best practices.🔹 Framework Development: Developed role definitions, performance management frameworks, and KPIs, along with tailored training plans to elevate organisational efficiency and effectiveness.🔹 Talent Acquisition: Managed the recruitment process for software engineering staff, addressing capability gaps and strengthening the team’s overall skill set.🔹 Portfolio Management: Oversaw the operational support portfolio for major clients including FMG, BHP, RIO Tinto, and Queensland Rail, ensuring robust management and delivery of services.Project Remediation: Successfully remediated at-risk projects, securing their effective completion and delivery.🔹 Tool Implementation: Implemented JIRA for tracking software bugs and issues, and SpiraTeam for managing requirements, releases, and test cases, enhancing project tracking and oversight.These contributions have significantly bolstered the organisation’s project delivery capabilities, demonstrating a strong commitment to operational excellence and strategic leadership in project management.

In my role at Macmahon Mining Business Unit, I led the successful implementation of a custom General Information System (ERP), enhancing operational efficiencies across the enterprise. This comprehensive system integrated key functions such as finance, procurement, HR, payroll, and scheduling, and was deployed to over 80% of Macmahon’s sites, reaching more than 3,000 users.Key Achievements:🔹 System Integration and Deployment: Oversaw the integration of diverse systems including CHEOPS (finance), Mainet (plant and procurement), InSite (production data), Chris21 (HR and payroll), and RosterOn (scheduling), facilitated through an IBM® Integration BUS. This extensive integration improved data flow and resource management across the organisation.🔹 User Acceptance and Training: Spearheaded User Acceptance Testing and comprehensive End-User Training in Perth, ensuring smooth transition and system adoption.🔹 Go-Live Execution: Managed a critical 48-hour end-to-end ERP go-live phase with all vendors present, ensuring seamless system activation without significant disruptions.🔹 Issue Management: Coordinated issue triage among the development team, vendors, and business system owners, resolving challenges efficiently to maintain system integrity and performance.This project not only streamlined operational processes but also significantly contributed to the digital transformation goals at Macmahon, demonstrating my capability to lead complex IT projects in challenging environments.

During my tenure with the Bankwest Trident Program, I was tasked with delivering multiple critical information systems projects, up until the Commonwealth Bank of Australia’s acquisition in October 2008. My role focused on enhancing system capabilities and business process efficiencies across various business units.Key Achievements:🔹 Avaya Proactive Content Dialer System: Successfully implemented this system into the Retail Collections Team, significantly boosting productivity by allowing for the management of a higher volume of delinquent accounts.🔹 Core Processing System (CPS) Application: Deployed CPS into Customer Service and New Accounts departments, substantially increasing throughput capacity by transitioning from paper-based workflows to streamlined, digital processes.🔹 LendNet XML Interface and Application Enhancements: Achieved a 70% reduction in the time required to launch new mortgage products by enhancing the LendNet XML interface and related applications.🔹 CustomerOne and Core Banking System (CBS) Enhancements: Delivered vital application enhancements that improved overall business process efficiencies, positively impacting the bank's operational capabilities.These projects exemplified my ability to manage and deliver complex IT solutions that drive significant business improvements and operational efficiency.

In my role as IT & Telecommunications Drilling Coordinator in Papua New Guinea, I was pivotal in establishing the new Drilling IT and Telecommunications Coordinator position to oversee IT and telecommunications projects across the Southern Highlands, Sydney, Port Moresby, and remote field locations. This role was crucial for coordinating the delivery of support services to all field assets.Key Achievements:🔹 Role Establishment: Founded the Drilling IT and Telecommunications Coordinator role, managing a diverse, multinational project team and client base, ensuring streamlined operations across multiple sites.🔹 Project and Operations Management: Instituted comprehensive project planning and support practices, enhancing the delivery and maintenance of critical assets.🔹 Strategic Development: Authored business cases leading to the adoption of dedicated satellite and mobile communications platforms, significantly improving operational connectivity.🔹 Systems Implementation: Successfully deployed communication systems (satellite, VHF, microwave, Iridium) supporting various operational needs including Drilling, HSES, Construction, and service providers throughout the exploration program.🔹 Cost Savings Initiatives: Implemented the E-Hawke Stock Inventory Management and Performance Logging systems for High Arctic Energy Services, achieving annual savings of over $100K.🔹 Emergency Response: Actively participated in the Field Emergency Response Team, trained in various rescue and safety disciplines, enhancing onsite emergency preparedness and response capabilities.This position not only demanded technical and managerial expertise but also required robust emergency response skills, underpinning the successful coordination and support of extensive drilling operations.

In a pivotal role, I was responsible for leading the delivery of multiple information systems and telecommunications projects during significant electricity market reforms, including the strategic disaggregation of Western Power into four separate entities on 1 April 2006.Key Achievements:🔹 Network Upgrade Leadership: Successfully managed the upgrade of the Telstra IP GBIP/GWIP WAN service across 46 sites, including Metropolitan, Regional, and Disaster Recovery Data networks. This initiative retired the outdated Frame Relay network, achieving annual cost savings of over £400K.🔹 Strategic System Implementation: Spearheaded the ENMAC TCS pilot based on GE’s ENMAC System, subsequently developing a comprehensive £8 million business case for a replacement solution.These projects not only enhanced operational efficiencies but also positioned the entities to better manage and forecast infrastructure needs, aligning with broader market reform goals.

In a dynamic role, I was tasked with delivering critical information systems and telecommunications projects while also assisting pre-sales account managers with their bid processes. This role required a blend of technical expertise and strategic business acumen to ensure timely and effective project delivery.Key Achievements:🔹 Interactive Voice Response (IVR) System: Successfully led the upgrade of the IVR infrastructure for Bankwest, aligning with significant bank initiatives worth $100 million. This included implementing twin Nortel 120 channel MPS500 IVR systems and a 30-port development platform, alongside developing applications to enhance call transfer functionalities. This upgrade was pivotal in supporting the launch of new financial products and improving customer service capabilities.🔹 IP Telephony Delivery: Oversaw the delivery of IP Telephony Voice and Data components for the Otway Gas Project by Technip Oceania Pty Ltd for Woodside Energy Ltd, ensuring robust and efficient communications infrastructure.🔹 Bid Process Support: Actively supported the pre-sales team in developing commercial bids totaling $3.5 million, contributing to business growth and client engagement.🔹 Quality Management Compliance: Maintained strict adherence to ISO 9001 Quality Management standards, underscoring a commitment to continuous improvement and high-quality project outcomes.Through these initiatives, I demonstrated my ability to manage complex projects and support business development efforts, directly contributing to enhanced operational efficiencies and client satisfaction.

In my strategic role, I established and led a new business unit focused on developing high-fidelity advanced equipment simulator training environments, titled ‘Custom Mine Sites’, for diverse national and international clients. This initiative not only pioneered a novel business segment but also significantly escalated the unit's gross revenue from $100K to over $2 million annually.Key Achievements:🔹 Business Unit Establishment: Founded a new business unit along with IT and business development frameworks that propelled a remarkable revenue growth.🔹 Team Leadership: Built and managed a specialised computer graphics development team comprising 12 professionals, driving innovation and project execution.🔹 Client Engagement: Conducted onsite requirement and scope definition workshops and User Groups to capture business and product development opportunities, aligning deliverables with client expectations.🔹 Global Project Delivery: Successfully delivered multiple Custom Mine Sites for clients across several regions including Africa (Ghana, Botswana), Australia, Canada (Fort McMurray), Chile (Copiapo), Papua New Guinea (Lihir), and the USA (California, Nevada, Arizona, Utah, New Mexico, Colorado, Wyoming, and Montana), showcasing the unit’s capacity to manage and execute complex international projects.This leadership and innovative approach in developing advanced training solutions have established a robust foundation for continuous growth and client satisfaction in the simulator training industry.

At Pretzel Logic, I was instrumental in shaping the Internet strategy and developing websites for prominent corporations and government agencies in Western Australia. My role focused on leading multiple web development and system integration projects, delivering robust and scalable digital solutions.Key Achievements:🔹 Intranet Development: Led the delivery of the SNAP Intranet, leveraging a custom (.Net) Content Management System (CMS), which enhanced internal communications and operational efficiency.🔹 Corporate Website Launch: Successfully launched the Woodside Energy website, integrating it seamlessly with their Jobs Vacant database, which streamlined recruitment processes and improved user engagement.🔹 Internet Banking System Upgrade: Managed the comprehensive upgrade of the Police and Nurses Credit Society (PNCS) Internet banking systems, enhancing security features and user interface, which significantly improved customer satisfaction and operational reliability.These projects not only boosted the digital presence of each organisation but also demonstrated my capability to manage and deliver complex web solutions that meet high standards of performance and user experience.

I led the development and establishment of a new business unit focused on 2D to 3D film conversion, delivering projects for both national and international clients. This initiative included forming and directing a specialised computer graphics team, pioneering innovative digital processes, and managing high-profile film projects.Key Achievements:🔹 Team Leadership: Formed and managed a computer graphics team of 15, leading development and production processes.🔹 Innovation in Asset Management: Established a robust production asset management system, significantly enhancing the handling and security of digital video assets.🔹 Process Efficiency: Developed digital rotoscoping processes, boosting output efficiency by over 1,000%, which streamlined production workflows and enhanced project delivery timelines.🔹 High-Profile Project Delivery: Successfully delivered multiple film projects for prestigious clients such as FOX Pictures (including segments for the Aliens movie and X-Files TV series), LucasFilm (segments of Star Wars Episode I - The Phantom Menace), Warner Records (various music videos), and IMAX.These contributions not only established a new operational unit but also positioned the business as a leader in film conversion technology, reflecting my strategic vision and execution in high-stakes environments.