Peter John Hui Email & Phone Number

Richmond, British Columbia, Canada

• Project Management Automation and Standardization – Automated and standardized the project management process and tools used by the Core-Mark PMO group.
• Designed and implemented the templates used for project management and resource planning - input sheets, reports and dashboards.
• Automated the proviosioning of the templates for each activated project in the portfolio.
• Developed reports and dashboards for prioritization of projects in the portfolio.Product Purchasing and Pricing Process Automation – Automated the purchasing and pricing process performed by the Purchasing department.
• Analyzed the business process for product purchasing and pricing and automated it.
• Provided a centralized process for data input, order update, pricing, and reporting that greatly helped reduce the time spent by purchasing team in logging and revieweing orders, assigning buyers and costing.IT.

Richmond, BC, Canada

• Project: Pavilion ZEMA Implementation – Implementation of ZEMA and migration to ZE cloud of Pavilion Energy’s data management process.
• Effectively managed project schedule, activities, and milestones through collaboration with project team members, management and stakeholders, resulting in timely project delivery.
• Tracked development work and issue resolution; and provided project status report to clients and internal management.
• Led project calls, client meetings and multi-vendor conference with Pavilion, Upskills and PlanLogic.
• Tools: JIRA, Ivanti, Confluence, Microsoft Office Suite, GoToMeeting, Waterfall/Agile MethodsProject: ExxonMobil GPS – Expansion of the ZEMA solution application in ExxonMobil’s data management process.
• Led the expansion of ZEMA solution application through the introduction of new global data extrapolation that delivered critical information, providing a more comprehensive data management process.

Surrey, Canada

• Bridged the language barrier between clients and professionals by providing Filipino-English interpretation and translation services in the BC lower mainland area.

Metro Manila, Philippines

• Successfully completed a divestiture project for a multinational consumer goods corporation involving 43 beauty brands worth $12.5 billion that resulted in zero critical incidents with highly significant impact to the.
• Effectively managed the planning and delivery of SAP realignments, System Release Update (SRU) and/or project bundles in bi-annual releases covering EuMEA and LA regions with more than 100 key users; composed of at.
• Ensured effective and efficient execution of activities based on the standard release and deployment practices to provide best Total Customer Experience (TCE) in the industry whilst meeting operation expectations and.

Metro Manila, Philippines

• Implemented the Change Management process for a multi-technology, multi-vendor platform that reduced incidents due to unauthorized and/or failed changes by 90%.
• Created and deployed the Release Management process for the first SAP HANA deployment in a multi-vendor SAP BW platform that became the standard for the streamlined project implementation process.
• Managed the timely and accurate resolution, documentation and closure of incidents based on the defined service parameters resulting in 100% SLA scores.

Metro Manila, Philippines

• Managed a team of six specialists that delivered 24x7 service management support to clients in Asia, EuMEA, NA and LA regions that resulted in 100% daily SLA scores and zero severe incidents.
• Consistently scored 4.5 out of 5 in monthly customer satisfaction ratings.
• Established strong customer relationship through regular service delivery reviews to highlight wins, identify pain points and create action/improvement plans.

California, U.S.A. | Metro Manila, Philippines

• Redesigned the entire SAP DP solution that reduced the background job failures and automated the Sales and Operations Planning process, reducing the manual work by 90%.
• Designed, developed and implemented changes that fixed and reduced recurrence of incidents by 80%.
• Built excellent relationship with clients through regular meetings to identify and prioritize business requirements, create action steps and review service improvement plans.

Metro Manila, Philippines

• Software Test Engineer for a CMMI Level 5 consulting firm that developed software for the IT department of various Hong Kong government agencies.
• Involved in design analysis and program testing.
• Performed unit, performance, system integrated and business acceptance testing.
• Trained in the use of Structured Query Language (SQL).
• Prepared documents and training materials for users.

Davao City, Philippines

• Conducted a study on the optimization of a banana plantation’s resource utilization (rollers) in daily harvesting activities.
• Designed software that simulated the daily harvesting activities and calculated the optimal distribution of resources.