Peter Jongkind Email & Phone Number

The Hague, South Holland, Netherlands

Netherlands

Project director Tax Revenue for Economic Enhancement (TREE) program; This 5 year program (started December 2017) included implementation of IT, business processes and citizen communication in 33 MMDA’s (32 municipal districts and 1 metro) in Ghana. Project was financed by Netherlands Embassy in Ghana

Netherlands

Project to enable decentralisation of property from the Ministry of Finance to the municipalities in Palestine. A 3 years project funded by the Netherlands Representative Office in Ramallah

The Hague Area, Netherlands

Program Director Local Taxation for VNG International; the international department of the Netherlands Association of MunicipalitiesResponsible for product and concept development to assist local tax administrations in developing countries to increase their Internally Generated Funds and to improve service delivery to citizens and companies.

Netherlands

Project Leader in EU twinning project (30 months) to support Central Registration Agency of Kosovo; Topics :• Organizational structure and operational autonomy• IT support• Legal frame work• Improved process management

Netherlands

Iraqi Kurdistan; Feasibility study for FMO Bank to support the Kurdistan Reginal Government with:• Improvement of water cost recovery• Implementation of a modern value based property tax• Reduce complexity of basic services• Project management office to coordinate KRG modernization plans and efforts

Amsterdam

Interim Manager in the management team of the Social Medical Affairs Division (SMZ) of UWV, the Netherlands Social Security Agency. The SMZ division is the expertise center and service provider for socio medical and work related assessments and recommendations.Responsible for:* Policy and operational issues on re-assessment of SMZ clients* Solving issues related to business interfaces between SMZ and WORK-division of UWV* Analysis of gap between KPI's and corporate vision and mission statements

PBLQ-HEC is an independent foundation concerned with issues relating to ICT and management in the public sector. PBLQ HEC has extended its services to support international Government Organzations such as Tax Administrations. Special assignment to support Tax Administrations abroad on issues related to business strategy, business process redesign and ICT and to build a dedicated business unit for this type of consultancy. Assignments:-consultancy for Etax project Mozambique Tax Administration 2011 -2014;-Feasibility study for Ghana Revenue Authority to start early January 2013;-consultancy for local taxation and services projects in Ghana and Rwanda together with VNG International and Kadaster International 2013 - 2014-Workshops on taxpayer services and public diplomacy for Greek tax administration, 2014- study on IT training needs and training center for Ghana Revenue Authority, May - June 2014

Assignments for:-New organizational structure for small and medium enterprises (DTA);-New policy on customer service (DTA);-Road pricing project on behalf of Ministry of Transport, Public Works and Water Management;-Feasibility study to connect Dutch Antilles Islands of Saba and St Eustatius with a fiber optic submarine cable on behalf of Ministry of Internal Affairs

Program director of the Collections Program (Programma Invordering) including strategy and vision development, business process redesign, implementation quick wins, research for ICT market solutions, a European Tender procedure, business change and business case.

Deputy Director Center of Training, Knowledge Transfer and Communication | Dutch Tax and Customs AdministrationResponsibilities:Manage 600+ employees. Corporate strategy for (e-)learning and communication; internet and intranet of DTCA; business process redesign

Senior Manager in different Departments i.e. Ministry of Finance, Training Department, Fiscal Fraud and investigation DepartmentResponsibilities:Manage up to 100 employees. IT Training, Fiscal Documentation, Finance and Control, Corporate Communication.

Responsibilities:Research on educational improvement programs, program manager