User Experience Lead
I led UX within the consolidation team working to produce a business case demonstrating how Health NZ can consolidate and improve their consumer digital health platforms. – Key UX/UI Design• Produced a high level UX audit and overview to establish future product roadmap and IA model for consolidating health websites and improving user experience.• Developed two Figma prototypes for how the info.health digital platform can be upgraded to handle a wider variety of content and improve the user experience.• Undertook moderated user testing at Palmerston North Hospital and produced a synthesis document of findings to inform and develop a UX roadmap for the product.– Key roles• Leading the UX within the team including mentoring junior UX designers where necessary. • Presentations to the wider design team within Te Whatu Ora, management teams and across the data/digital and communications teams. – Specialties • Analytic research, ideation and creative solutions for IA and wider UX improvements• Presenting to management and wider team groups to gain traction across departments • UX/UI design• Standardising and improving user research processes within data and digital to create a circular UX feedback loop• Prototyping (Figma)