Peter Kalamaras Email & Phone Number

New York, Ny, Us

Managed staff in supporting market leader system management engineering tools from BMC, IBM and CA for 8.5K distributed servers and mainframe integration.• Created innovative architect and engineer solutions for enterprise management monitoring infrastructure reducing MTTR and maximizing system and application availability.• Enhanced application availability and reduced reactive system trouble tickets 25% by increasing and customizing proactive monitoring.• Improved Operation’s productivity and reduced support costs by integrating vendor monitoring point products into enterprise management solution.• Optimized application support by developing customized monitoring tools and solutions for vendor products and in-house custom built applications.• Developed custom monitoring tools and solutions for vendor products and in-house custom build applications resulting in optimizing application support.• Reduced operational costs by automating procedures and problem resolution techniques.• Decreased application outages, in some cases from 2+ hours to <1 minute and in other cases eliminated entirely with custom automation procedures.• Enhanced efficiencies of multiple operational and support organizations, using industry standard automation tools, custom developed applications and unique solutions.• Created real-time MS Excel interactive facilities that allowed managers to view trouble ticket-related issues and group reaction to issues. These tools were also used to report outages and performances’ at organizational level, facilitating application efficiencies.

New York, Ny, Us

Built team that managed distributed systems with IBM’s Tivoli TME and TEC software. Implemented BMC patrol for 2K+ distributed DB servers and eventually migrated to 6K+ distributed systems. Engineered and provided production support of management tools.• Headed task force team that implemented management tools and stabilized operational support for HR production systems.• Built custom monitoring solution providing proactive monitoring for key production applications.• Custom-built numerous distributed tools that addressed specific operational gaps. Developed single interface that allowed Operations to update multiple applications simultaneously. Also provided auto-generated trouble tickets and escalations for critical production outages.• Optimized Operation support by developing client server application to update management tools.• Developed, customized and automated workflow solutions that was integrated with IT’s Lotus Notes mail application, which optimized and managed requests across the organization.• Improved critical application’s availability with custom monitoring solutions by identifying erroneous conditions proactively and resolving before manifesting to an outage.• Developed custom monitoring solution for IBM’s distributed scheduling software, which was primary purpose product was implemented into production. Vendor eventually adapted this solution as part of product offering.

New York, Ny, Us

Master'S Degree, Computer Science

Engineer'S Degree, Computer Science

Bachelor'S Degree, Mathematics And Physics