De Persgroep Netherlands is a leading publisher of national, regional and local news brands, magazines, websites and is active in radio. The diverse portfolio of Persgroep Netherlands among others include: AD, de Volkskrant, Trouw, Het Parool, PAPER, TC / Tubantia, the Stentor, the Gelderlander, Brabants Dagblad, Eindhoven Dagblad, BN / de Stem, PZC, over 150 regional newspapers, Nationalevacaturebank.nl, Intermediair.nl, Tweakers.nl, Carsom.nl, Autotrack.nl and Q-music. Advertisers can now benefit from national attention to focused attention within specific municipalities. De Persgroep Netherlands: the most watched media in the Netherlands.The KCC section of the Persgroep, provides for various newspapers and magazines of the Persgroep, the contact with and handling accounting and financial operations of subscribers / readers. The division also supports marketing for in order to avoid attrition of subscribers and marketing / new subscriber campaigns.The KCC department is the contactcenter for all customers of the Titles of the Persgroep and contributes to efficient and accurate contact handling customer satisfaction and customer retention.

Co-founder and secretary of the Foundation CP-Football Female (Stichting CP-Voetbal Vrouwen), if necessary abbreviated as CPVV. Our starting point: football belongs to everyone. We share the passion for football with girls and women with cerebral palsy (CP) or a non-congenital brain disorder. Together we create local, national and international CP football opportunities for women. We also support initiatives that contribute to the quality of life of girls and women with CP or a non-congenital brain disorder.On our website www.cpvoetbalvrouwen.nl you can find more information, photo's and an overview of activities

De Persgroep Netherlands is a leading publisher of national, regional and local news brands, magazines, websites and is active in radio. The diverse portfolio of Persgroep Netherlands among others include: AD, de Volkskrant, Trouw, Het Parool, PAPER, TC / Tubantia, the Stentor, the Gelderlander, Brabants Dagblad, Eindhoven Dagblad, BN / de Stem, PZC, over 150 regional newspapers, Nationalevacaturebank.nl, Intermediair.nl, Tweakers.nl, Carsom.nl, Autotrack.nl and Q-music. Advertisers can now benefit from national attention to focused attention within specific municipalities. De Persgroep Netherlands: the most watched media in the Netherlands.The KCC section of the Persgroep, provides for various newspapers and magazines of the Persgroep, the contact with and handling accounting and financial operations of subscribers / readers. The division also supports marketing for in order to avoid attrition of subscribers and marketing / new subscriber campaigns.The KCC department is the contactcenter for all customers of the Titles of the Persgroep and contributes to efficient and accurate contact handling customer satisfaction and customer retention.

De Persgroep Netherlands is a leading publisher of national, regional and local news brands, magazines, websites and is active in radio. The diverse portfolio of Persgroep Netherlands among others include: AD, de Volkskrant, Trouw, Het Parool, PAPER, TC / Tubantia, the Stentor, the Gelderlander, Brabants Dagblad, Eindhoven Dagblad, BN / de Stem, PZC, over 150 regional newspapers, Nationalevacaturebank.nl, Intermediair.nl, Tweakers.nl, Carsom.nl, Autotrack.nl and Q-music. Advertisers can now benefit from national attention to focused attention within specific municipalities. De Persgroep Netherlands: the most watched media in the Netherlands.The KCC section of the Persgroep, provides for various newspapers and magazines of the Persgroep, the contact with and handling accounting and financial operations of subscribers / readers. The division also supports marketing for conservation actions of subscribers and marketing / recruitment campaigns.The KCC department is the contactcenter for all customers of the Titles of the Persgroep and contributes to efficient and accurate contact handling customer satisfaction and customer retention.

Jointly responsible for the implementation and development of Relationship management (account management) within American Express. Leading coaching and developing a team of Relationship Managers to achieve an increase in sales, card spend and loyalty.. Responsible for the end-to-end process regarding Travel, Lifestyle and Card requests. Member of MT, jointly responsible for drafting, implementation and monitoring of the year plan. Implement formal personnel processes; appraisal and assessment interviews. Working together with international colleagues to evolve relationship management.

Leading, coaching and developing a team of Customer Service employees. Monitoring and managing unified processes through call quality and performance management. Member of MT, jointly responsible for drafting, implementation and monitoring of the 'year plan'. Implement formal personnel processes; appraisal and assessment interviews. Worked in several project groups regarding product changes.

Leading, coaching and developing a team of travel agents and back office agents selling business and leisure travel for American Express premium cardmembers. Member of MT, jointly responsible for drafting, implementation and monitoring of the 'year plan'. Implement formal personnel processes; appraisal and assessment interviews. Jointly responsible for on boarding new employees.

Selling business and Leisure travel. Responsible for handling American Express premium cardmembers travel requests. Advising customers about their business and leisure travel solutions. Selling business trips and holiday packages. Complaint handling verbal and written.

Providing advice on holiday and business travel. Sale of holiday and business travel. Responsible for the end-to-end booking process. Handling traveler's check transactions, foreign exchange transactions, cash payments and payment of cash advances