Peter Kingston Email & Phone Number

Melbourne, Vic, Au

Sydney, Nsw, Au

Adopt and drive an E2E customer service-based focus to improve Network Resilience and how we manage network change and operational response activities, by augmenting our DevSecOps and Agile@Scale ways of working to lead and execute analytics, proactive operational and resilience improvement processes, enabled by AI/ML and automation

Sydney, Nsw, Au

Product OwnerAccountable for the performance of Telstras networks from deployment to decommissioning.Optimisation and Performance Management.End to End Service and cross-domain network knowledgeManage resolution of complex or repetitive network faultsEnd to End Service owner expertise (from strategy through design, implementation, and operations)Configuration management and compliance

Sydney, Nsw, Au

 Mentor and Teach Product owner Lead Critical Projects Increase resiliency and lead PIR actions Mentor staff and team members. Architect lead

Sydney, Nsw, Au

Connectivity Product Owner, is a highly visible role within Telstra.In some companies, it would be similar to a DevOps Manager.I am the Subject Matter Expert on my Products, keeping the products up, coaching, mentoring and upskilling staff , running technical training sessions and helping in escalations.Working closely with Network and System Engineering teams, other Product Owners, business stakeholders, Vendors, and the broader Delivery Team to determine priority and business objectivesRequest funding, budgets, organise NWAs and Purchase orders, timesheet allocationsGenerate feature requests, schedule releases and coordinate sprintsDevelop user stories with acceptance criteria, refining them for development teams to a solution, estimate and develop from them for two team backlogs.Incident and Problem management accountability, Engage in Major Incident Bridges, Own fault escalations, Changes management, Change Risk reviews and updatesArticulate business needs and translating to a technical audienceParticipate in regular release planning, release management, and solution validationManage project roadmaps and deliver to timeframesOwns Resiliency and sustainability practices, raising and owning Risks, engaging with Vendors, work escalations and removing blockersAgile practices include raising Wins/Risks/impediments, Group reviews, Jira hygiene, OKRs, and Game plansThe role encompasses ownership of the following products:Next Generation POI Interconnect Switch (NGPCS, which is Telstras Gateway to NBN)Internet Content Edge (ICE) - Services 70% of user Traffic on TelstraBigpondHybrid Fibre Coaxial (HFC)Carrier Grade Network Address Translation (CGNAT) for all our Mobile customer who access the internetNetwork Control Plane (NCP) - A cloud environment for Network Services.

Sydney, Nsw, Au

Engineering team Responsible for all Telstra's Edge devices.Lead Engineer on the NGPCS (Cisco ASR9K) and PCS (Juniper EX4500)Expert on BNG Juniper MX960 and MX10003 (NBN)Lead Engineer on CMTS Arris and Cisco (HFC Cable)Develop, design and test Network Automationo NSO, Ansible, Python and scriptingNetwork Lead on Minister project for bandwidth management to NBN.Develop, design and test Telemetry on Cisco ASR9K and Juniper MX seriesUsed Ansible to deploy a QOS change across the network

Sydney, Nsw, Au

Implementation lead for the Telstra HFC networkWorking primarily on Building and Decommission HFC and Routers in Telstra's Network.Designing, testing and implementing changes in the HFC networkRedeploying IP addressManaging and configuring DHCP Servers

Contractor working for Total Peripheral Supplies Pty Ltd on Telstra Bigpond Cable Network.IP recovery project, moving ranges from Docsis 1 to Docsis 3.Working on HFC networkAuditing and Cleaning up configurationsCreating Changes, ITILNight time worksWorking on CNR (Cisco Network Register). Creating IP scopes and troubleshooting escalated faults.Forward and Reverse dns project for IP addresses allocated to Cable and NBN. Audit and implement new A and PTR records.Upgrade links from single ten gigs to bundled interfaces.

Consultant for Ambika-Bleue Networks, working on Telstra networks.April 2012 - June 2013Telstra DSL Edge - OperationsWorked on the Telstra's NBN projects.Operational Acceptance Testing for both Juniper EX4500 and MX960 virtual chassis environments.Testing and Troubleshooting scenario's on JunOS.Installation and troubleshooing of new nbn customers using Telstra July 2013 - March 2014Telstra Internet Network Engineering Process documentation for Testing Strategy's and Software Lifecycle.Documentation Library audit on TID and Bigpond networks.Process on implementing and managing Infrastructure access-lists into the TID network.Network configuration auditing and security best practice recommendations.

Sydney, Nsw, Au

Hardening the security in Telstra NetworksProviding an escalation path on security and network faults.Network technical lead for a project to standardize security configurations across the Bigpond NetworkRan an audit on network devices to ensure that the security design and operational requirements were met.Wrote security hardening documentation, carried out the testing and worked with engineering team to fix discovered issues.Gave technical presentations to improve the ability for the operations team to support the Bigpond NetworkPrimary resource for supporting the Bigpond Broadband infrastructure, working with server and engineering teams to resolve issues.Worked with vendors such as Cisco and Juniper to identify hardware and software issues.Work with IIA team, representing Telstra on technical information.Develop, design and install new security products and implement them into Telstra.Work independently on projects, pushing to achieve goals.Achieved CISO Award of Recognition for creating a backend system to collect and sort logs with a frontend website.Built a Honeypot network in a virtual environment, to test various malware related tools.Reviewed design proposals and provided critical feedback for engineering team and operations management.Planned and wrote configuration changes to improve the security for the existing platforms (SSH, NTP security, uRPF, Infrastructure access-lists.).Planned and wrote configuration changes to tighten up security in the Bigpond Broadband network as it had been open to attack.Technical representative on “INTERNET SERVICE PROVIDERS VOLUNTARY CODE OF PRACTICE FOR INDUSTRY SELF-REGULATION IN THE AREA OF E-SECURITY”Designed and involved in creating an e-mail system to identify and inform customers that they have an infected computer on their internet connection.Performed security reviews on existing platforms and presented them to both engineering and support teams.

Sydney, Nsw, Au

Support and Implementation Engineer for Telstra Bigpond.Was the operations network technical lead for the Bigpond network. Understand, maintain and troubleshoot an Oracle DatabaseManaged Cisco router installation and configuration for new POP sites.Specialise in with different vendors applications – Navis Radius Server, Cisco CNR, Netflow servers, TFTP, FTP, NTP, Bind 4, 8 & 9, Typhoon (News)Used packet analyzers to determine protocol issues at Layer 2 and 3.Worked with vendors such as Cisco, HP, Oracle and Sun to identify hardware and software issues.Manage HPUX and SUN servers in the Bigpond Broadband Server FarmWas the operations technical lead for transparent caching, news and dns.Resolving complex system and networking problems

Sydney, Nsw, Au

Level 2 support for Telstra Internet Direct. Maintaining customer links which included SONET, Frame Relay, ATM, DDN, Megalink, ISDN and Dialup while supporting Australia's Main Internet Backbone.

Accounting, Cisco Academy, Certificate 2 In It

Education record