Provide support for all network services in a Windows 2008 server domain at all sites, including file, print, electronic mail (Exchange 2010), corporate applicationsProvide support services for all workstations and servers, including user account management, system and application installations, upgrades, configuration, monitoring, backups, system patching, troubleshooting and anti-virus supportProvide support for all network infrastructure, including management, configuration… Show more Provide support for all network services in a Windows 2008 server domain at all sites, including file, print, electronic mail (Exchange 2010), corporate applicationsProvide support services for all workstations and servers, including user account management, system and application installations, upgrades, configuration, monitoring, backups, system patching, troubleshooting and anti-virus supportProvide support for all network infrastructure, including management, configuration and installation of routers, switches, and firewallsEvaluation and implementation of IT tools to analyse and improve the IT environmentManagement of licences, licensed software and vendor relationshipsDevelop, manage and implement IT policies and proceduresProvide some training to staff in the use of common applications Show less

Key Responsibilities• Taking IT job briefs from clients;• Setting up job orders and writing online job advertisements;• Assessing and short listing applications;• Aligning skills and salary expectations of clients and candidates;• Carrying out phone and face-to-face interviews;• Writing candidate summaries and representing candidates to clients; and• Presenting and negotiating offers and counter offers.Technologies utilised:Windows 7 OS, MS Office 2007… Show more Key Responsibilities• Taking IT job briefs from clients;• Setting up job orders and writing online job advertisements;• Assessing and short listing applications;• Aligning skills and salary expectations of clients and candidates;• Carrying out phone and face-to-face interviews;• Writing candidate summaries and representing candidates to clients; and• Presenting and negotiating offers and counter offers.Technologies utilised:Windows 7 OS, MS Office 2007, Online recruitment software. Show less

Key Responsibilities• Desktop support to Asia/Pacific Apple customers;• Installation and configuration of all Apple products;• Troubleshooting and How To of all Apple applications; and• Exemplary customer serviceTechnologies utilised:Mac OS X, all current Apple devices, Avaya phone system

Key Responsibilities• Marketing/Management; • Desktop/Network/Server support.Technologies utilised:Windows XP/Vista, Microsoft Exchange Server, Windows SBS 2003/08, VMWare, Microsoft Office Suite, MS Access 2003, Anti-Virus technologies, LEAP Legal Software, Mac OS, HTML, PHP, UML

Key Responsibilities• Leading the Spatial Data and Mapping Branch to ensure compliance with policies and strategies to meet desired outcomes;• Provision of data to clients (government agencies and private industry)• Financial Management ($500,000 budget);• Strategically advise Northern Territory Government on the use and configuration of spatial data and mapping systems, current and future issues; and• Project Management including business analysis, development and… Show more Key Responsibilities• Leading the Spatial Data and Mapping Branch to ensure compliance with policies and strategies to meet desired outcomes;• Provision of data to clients (government agencies and private industry)• Financial Management ($500,000 budget);• Strategically advise Northern Territory Government on the use and configuration of spatial data and mapping systems, current and future issues; and• Project Management including business analysis, development and implementation of Information Management Environment for natural resource data and information.Projects Managed:• Territory wide upgrade to Spatial Data directory;• Upgrade to Spatial Data databases including:o Fauna Atlaso Flora Atlaso Botanic Gardens CollectionsTechnologies utilised:Oracle Database 8, 9 and 10, Oracle Application Express, Arc GIS 9.2, Mapinfo, MS Access 2003, MS Office Suite, MS Exchange, HTML, SQL, UML, SAN Show less

Key Responsibilities:• Managing the ICT requirements to government policy and standards of government agencies including: Office of the Administrator, Chief Minister, Legislative Assembly, Local Government, Sport and Recreation, Natural Resources, Electoral Commission, Ombudsman, Auditor General, and the Department of Justice• Close relationship with staff to enable efficient business analysis for all maintenance and new system requirementsProjects Managed:• 2006 Northern… Show more Key Responsibilities:• Managing the ICT requirements to government policy and standards of government agencies including: Office of the Administrator, Chief Minister, Legislative Assembly, Local Government, Sport and Recreation, Natural Resources, Electoral Commission, Ombudsman, Auditor General, and the Department of Justice• Close relationship with staff to enable efficient business analysis for all maintenance and new system requirementsProjects Managed:• 2006 Northern Territory Economic Development Summit;• Territory wide upgrade to Windows 2007 and MS Office 2007;• Upgrades to Legislative Assembly Constituents database;• Implementation of Athletic Performance Monitoring database;• Upgrades to NT Pool Fencing database;• 2008 Northern Territory Election;• 2008 Northern Territory Council Elections;• Various infrastructure moves, adds and changesTechnologies utilised:MS Office, ITIL v3, Active Directory, Group Policy, MS Sharepoint, Remedy/Mercury Logging, Mac OS, Lotus Notes, VPN, ADSL, Cisco Routers, Citrix, TRIM, SQL, HTML, UML, SAN Show less

Key Responsibilities:• Management and storage of geo-spatial scientific data for department, Territory and National use, including making available data to the general public.• Close relationship with staff to enable efficient business analysis for all maintenance and new system requirementsProjects Managed:• Implementation of Content Management System;• Implementation of web based Flora management system;• Upgrades to Botanic Gardens Collections… Show more Key Responsibilities:• Management and storage of geo-spatial scientific data for department, Territory and National use, including making available data to the general public.• Close relationship with staff to enable efficient business analysis for all maintenance and new system requirementsProjects Managed:• Implementation of Content Management System;• Implementation of web based Flora management system;• Upgrades to Botanic Gardens Collections database;• Implementation of Parks Historic Sites database;• Upgrades to Junior Rangers database;• Implementation of Volunteer Registration database;• Upgrades to Wildlife Permits database;• Upgrade of Firearms Register;• Upgrade of Herbarium Specimen Information System;• Various infrastructure moves, adds and changes;• Various other database upgradesTechnologies utilised:Oracle Database 8 and 9, Oracle Spatial, Oracle Application Server, MS Access 97/2003, ERP Systems, Crystal Reports, ASP, HTML, MS SQL Server, SANYO POS software, IIS, Apache, UML, SAN Show less

Senior Analyst Facilities Information (FIS) SupportPowerWater Corporation, Darwin July 2001 to November 2001Key Responsibilities:• Report, record and track the use and activity of PowerWater assets• Business analysis to facilitate upgrades, re-establish an interface with other information systems and document the procedures of the interface for future reference• Coordinate system administrators for major enhancements for continual improvement of the… Show more Senior Analyst Facilities Information (FIS) SupportPowerWater Corporation, Darwin July 2001 to November 2001Key Responsibilities:• Report, record and track the use and activity of PowerWater assets• Business analysis to facilitate upgrades, re-establish an interface with other information systems and document the procedures of the interface for future reference• Coordinate system administrators for major enhancements for continual improvement of the systemProjects Managed:• Upgrade to FIS input technologies;• Implementation of interface with FIS and Asset Management SystemTechnologies utilised:Oracle Database 8, Microstation, DOS scriptingTeam Leader Application Maintenance and Support Team (AMS)Department of Health and Community ServicesApril 1997 to May 2001Key Responsibilities:• Develop and maintain Pensioner Concession System, Patient Travel System, Health Professional Boards Registration System and Support the Database Administrator for Oracle applications managed by the Application Maintenance Support Team• Support over 20 small MS Access applications throughout the Territory which included business analysis for non-supported systems and new systems• Maintainer/Analyst and Analyst/Programmer on the Community Care Information System• Supporting the Project Office and Information Systems projects which including Co-ordinated Care Information System, Primary Care Information System, and Grants to Non-Government Organisations Funding System• Ensure compliance with standards and reporting procedures including control, reconcile and report on budgetsProjects Managed:• Upgrade to Patient Travel Information System;• Upgrade to Pensioner Concession Information System;• Build and implementation of Patient Records System;Technologies utilised:Oracle Database 7 and 8, Oracle Web Application Server, Oracle Forms, Reports and Designer, PL/SQL, MS Office, MS Access 97, HTML, Citrix, UML Show less