Peter Kuik Email & Phone Number

Livingston, Gb

Livingston, Gb

Livingston

Northampton, England, United Kingdom

Estimating all the requirements for customers when requesting a quoation or placingan order. Assisting customers with their requests in English, Dutch & German, both by telephone and by E-mail.

Northampton, England, United Kingdom

Assisting and providing customers with all their Safety Equipment when and where required.

Newhouse

Assisting both Internal and External customers with RMA enquiries.

Motherwell, United Kingdom

Assisting a global customer base with all the business support that is required to keep our customers' and their customers' operations running smooth at all times.

Motherwell, Scotland

Creating new & maintaining existing sales opportunities for a wide range of customers.

Motherwell, Scotland

First point of contact for customers, receive notification either by telephone, fax or email concerning desired service, update service management system, check contractual entitlements etc. Aware of engineers' schedules and skills and planned engineers to maximise efficiency, meeting expectations and agreed service levels. Responsible for delivery of statistics to management.

Edinburgh, United Kingdom

Assisting customers in overcoming their arrears & payment difficulties by setting individual payment plans, providing care, creating customer loyalty and continuous improved payment behavior.

Edinburgh, United Kingdom

Ecomm Client Management – on boarding client details and contacting clients by phone to install the required software and training clients for online foreign currency trading. Provide support for clients contacting RBSM by phone and e-mail once the full on boarding process has been completed. Collect and provide daily client account data for colleagues and management. Translated business documents into Dutch for official publication on the Dutch RBS & ING website.

register customer calls, record all relevant details, create a work order and pass the details to the Field Service Co-ordinator (FSC). Provide regular updates to the customer as requested and update the work order accordingly. Responsible for writing procedures and creating training documents relating to daily tasks, and providing training to new staff. Co-ordinate team availability and shift patterns, provide statistical data to colleagues and senior managers. Due to time served with NCR have developed an excellent working relationship and understanding of the customer base.

Motherwell, United Kingdom

. First point of contact for customers, receive notification either by telephone, fax or email concerning desired service, update service management system, check contractual entitlements etc. Aware of engineers' schedules and skills and planned engineers to maximise efficiency, meeting expectations and agreed service levels. Responsible for delivery of statistics to management.

Worked unsupervised, responsible for planning and prioritising my own workload. Visited commercial customers to gather information and used my initiative to assist in the resolution of customer enquiries.

Edinburgh, United Kingdom

Duties included resolving customers' issues, creating new accounts, account administration and sales. Ensured all customer enquiries were dealt with professionally and efficiently. Transferred to Kodak as a technical support agent. In addition to the above tasks I was required to communicate with all levels of management and customers to ensure that relevant parties were informed at all times.

Edinburgh, United Kingdom

Responsible for running the Trading Office, assisted in maintaining stock files, produced statistical information for senior management, ensured shop floor information was accurate and undertook regular stock inventories. In the absence of the Senior Manager, I was responsible for the overall departmental organisation.

Edinburgh, United Kingdom

Team Leader within a busy sportswear store. As part of the management team duties included: ensuring a high standard of service within the store, maintenance of staff performance, aiding staff development and the introduction of initiatives to increase the stores overall performance.

Edinburgh, United Kingdom

Supervisor at customer service desk, which involved considerable responsibility, especially for customer welfare. As first point of contact I was required to use my initiative to solve problems as they arose.

Edinburgh

Various temporary positions.

Duties included preparing and processing invoices to payment stage, dealt with customer enquiries both in person and by telephone, updated computer and archive files, and undertook general office duties. Oversaw all office functions in the absence of the manager. As part of personal development programme gained certificates for two Microsoft courses.

Bookkeeping, Computing

Tourism

M.A.V.O, German; English; History; Geography; Economics