Peter Labib Email & Phone Number

• Spearhead and manage the analysis, architect, design, development and deployment of various releases for mission critical UPS home grown and SaaS applications (Virtual Assistant, EPIC, Clinical Trials Logistics Management System, Fax2Mail and UPS Social Media), using .Net, Java, C# and Powershell languages. Managed the planning and executions phases of large and long-term projects across multiple teams and SDGs. Responsibilities included leading and managing the Business Analysts team• Worked directly with integration teams, architects, product owners to identify and implement strategic digital care roadmaps and solutions that led to higher customer service satisfactions and reduction in cost-to-serve by 20%.• Conducted design and code reviews of SaaS and homegrown software, using Java, JavaScript, C++, Python C#, and PowerShell

Parsippany, New Jersey, United States

• Responsible to stand up the new UPS GBS cloud migration platform, involving cross portfolio applications, I oversaw the following opportunities while aligning with Enterprise Data Strategy (EDS):• Create value by democratizing data and analytics and improve accessibility of data across organizational boundaries• Facilitate faster decision making by modernizing data management, discovery, analytics, and reporting platforms• Foster a data-driven mind-set leading to data fluency• Accelerate innovation by improving the speed of the UPS digital factory• Improve data quality and empower data stewards by formalizing collaboration of data design, implementation, compliance and use

Paramus, New Jersey, United States

• Lead a QA team of 25+ resources to support Customer Service and Sales applications testing efforts. In addition to playing the role of an Application Development Manager for a Java based application ‘Access Point Candidate System’ (APCS). Managed the successful expansion to 6 European countries. • Created Test Automation framework to take Test Automation from 0% to 82%• Introduced various Testing Tools (ARD, DevTest Jmeter, StormRunner) to the applications teams to elevate and increase the testing scope• Created a Test Automation framework to help introduce and increase Test Automation Development for over 12K Test Scripts.• Provide strategic direction to test team to influence and direct continuous process improvement.• Implemented multiple process improvements initiatives within the QA team to improve the quality of Test Analysis, Test Design and Test Execution. • Provide Project Cost Estimates for Enterprise and non-Enterprise release initiatives. • Manage test resources, testing assets (e.g., test plans, test labs, test status, etc.), and testing artifacts (e.g., test approach, test plans, test designs, test data, test closures, etc.) across multiple projects and initiatives to ensure business objectives are met.• Provide strategic direction for test team to influence and direct continuous process improvement• Implemented multiple process improvements initiatives within the QA team to improve the quality of Test Analysis, Test Design and Test Execution.