Working to the Government’s Chief Commercial Officer, GCO HR sits within the award-winning Commercial Capability Team. The HR Policy and Operations team supports members of the Government Commercial Organisation (GCO). The GCO is the single employer of accredited senior commercial professionals across government.

Leading on delegated recruitment for the Government Commercial Organisation. Responsible for leading and motivating a team of recruitment specialists to ensure successful delivery of a high-quality end to end senior recruitment service. A key part of the role ensures a robust policy and process exists to underpin the service, and that the team has access to the tools they need to effectively deliver. Working to enable the delivery of accurate and reliable data to support financial forecasting… Show more Leading on delegated recruitment for the Government Commercial Organisation. Responsible for leading and motivating a team of recruitment specialists to ensure successful delivery of a high-quality end to end senior recruitment service. A key part of the role ensures a robust policy and process exists to underpin the service, and that the team has access to the tools they need to effectively deliver. Working to enable the delivery of accurate and reliable data to support financial forecasting and process improvement activity. The role was performed alongside my core role until a permanent successor was appointed. Show less

Strategic role working with senior leadership teams to advise on a range of people-related issues; development of people strategies, supporting organisational design, risk management, employee development and engagement, talent acquisition and helping to use data to drive decisions making.

As a Skills & Capability Leader within the Fast Stream and Emerging Talent Team (FSET) at the Cabinet Office, I was accountable for delivery of key areas of the Talent Management operation of the Civil Service Fast Stream, (No. 1 Times Top 100 Graduate Scheme 2021/2) including operational management of graduate in-programme assessments, workforce planning, and overseeing the deployment of effective graduate performance management. I led a team of Skills and Capability Managers, providing… Show more As a Skills & Capability Leader within the Fast Stream and Emerging Talent Team (FSET) at the Cabinet Office, I was accountable for delivery of key areas of the Talent Management operation of the Civil Service Fast Stream, (No. 1 Times Top 100 Graduate Scheme 2021/2) including operational management of graduate in-programme assessments, workforce planning, and overseeing the deployment of effective graduate performance management. I led a team of Skills and Capability Managers, providing effective support and challenge with a specific focus on improving capability to ensure excellent service delivery to stakeholders. Show less

As a Talent Development Manager for the Specialist Fast Stream, I played a key part in building the civil service of the future, managing and developing a large group of talented graduates. My leadership style is based on coaching, having completed an intensive Institute of Leadership & Management (ILM) level 5 Certificate in Coaching and Mentoring. My role included all aspects of performance management and career development, providing constructive challenges and holding individuals to account… Show more As a Talent Development Manager for the Specialist Fast Stream, I played a key part in building the civil service of the future, managing and developing a large group of talented graduates. My leadership style is based on coaching, having completed an intensive Institute of Leadership & Management (ILM) level 5 Certificate in Coaching and Mentoring. My role included all aspects of performance management and career development, providing constructive challenges and holding individuals to account for their performance, while providing independent and tailored developmental and career coaching to each individual Fast Streamer. My support and management ensured Fast Streamers were meeting the rigorous standards of the Fast Stream programme and realising their full potential. Additionally, as a Deputy Talent Lead, I was responsible for engagement with Professions and across departments to support change, build capability and promote effectiveness of the Fast Stream programme at a strategic level. Show less

A fast-paced leadership role cultivating a customer-focused attitude, passion for delivering results and strong collaboration across teams at all levels. A Partner in the nation's largest employee owned business. Working to develop Partners and team performance through active use of performance and development tools. Actively leading teams of Partners to deliver a warm and friendly customer experience that is unrivalled in the marketplace and for what defines the John Lewis brand… Show more A fast-paced leadership role cultivating a customer-focused attitude, passion for delivering results and strong collaboration across teams at all levels. A Partner in the nation's largest employee owned business. Working to develop Partners and team performance through active use of performance and development tools. Actively leading teams of Partners to deliver a warm and friendly customer experience that is unrivalled in the marketplace and for what defines the John Lewis brand. - Member of store management team, delivering strategic and operational leadership across a £multi-million operation.- Leadership of over 40 staff reports to deliver People, Customer, Sales and Profit targets.- Shaped cultural change following significant internal restructure to deliver stronger people engagement and satisfaction scores for the business. - Single point of leadership as Duty Manager for escalated customer, people and risk issues.- Best Customer Service results across all branches for a period of twelve months at 89%. - Project Lead for transitioning branch to new centralisation of Home Administrative functions. This involved managing multiple teams through a period of profound change with one of the teams being managed through to redundancy and TUPE. Worked with central stakeholders to deliver transition training, ongoing project evaluations and establishing localised interventions. I created multiple templates for action which were subsequently used for wider business exemplar models. - As part of my role I took an active lead within my business unit across personnel functions for grievances and investigations. Show less

Supported the opening of the first rebranded John Lewis & Partners store. John Lewis & Partners revealed a host of brand new experiences for customers to enjoy exclusively at JL Cheltenham. The new experiences offered the ultimate in bespoke shopping. Previously the reserve of exclusive boutiques for the famous few, John Lewis Cheltenham brought the exclusivity of after-hours shopping to the high street with with the retailer’s first ever Private Shopping experience. Leading Partner… Show more Supported the opening of the first rebranded John Lewis & Partners store. John Lewis & Partners revealed a host of brand new experiences for customers to enjoy exclusively at JL Cheltenham. The new experiences offered the ultimate in bespoke shopping. Previously the reserve of exclusive boutiques for the famous few, John Lewis Cheltenham brought the exclusivity of after-hours shopping to the high street with with the retailer’s first ever Private Shopping experience. Leading Partner development through coaching and mentoring in specialist assortment areas and supporting newly appointed management colleagues in role with tailored learning interventions and inspired learning. Show less

A customer facing line management role to lead a team of Partners to achieve the Retail Operating Plan. Worked to create an environment in which Partners deliver business objectives, demonstrate the responsibilities of ownership and achieve personal fulfilment. Operating as part of a wider leadership team and contributing to the success of the business unit.

Responsibility for managing the Management Office function of one of the largest John Lewis stores in the estate, reporting directly to Managing Director.

International Alumni fundraising campaigns coordinator.