Peter Licata Email & Phone Number

Greater New York City Area

Our vision is to establish trust in customer communications based on integrity, transparency and accountability.The mission is to build the framework and technology that provides a foundation of trust in customer communications by enabling transparent flow of information from origination to destination.

Princeton, Nj

An international company with regional offices throughout the world, Servion Global Solutions is solely focused on providing customer interaction management (CIM) solutions for their clients.Achieved 90 percent year over year bookings growth and 40 percent year over year revenue growth by the end of the fiscal year.Launched the company's first cloud based solution as well as building third party partnerships for Servion to become the go-to provider of Customer Interaction… Show more An international company with regional offices throughout the world, Servion Global Solutions is solely focused on providing customer interaction management (CIM) solutions for their clients.Achieved 90 percent year over year bookings growth and 40 percent year over year revenue growth by the end of the fiscal year.Launched the company's first cloud based solution as well as building third party partnerships for Servion to become the go-to provider of Customer Interaction Management (CIM) solutions. Goal was to enable clients to align their contact management strategy with their company's brand promise, improving the customer experience at every touchpoint.Created an industry recognized leadership team to re-position Servion as a leader in PS,MS and cloud based solutions for CIM.Member of the Executive Council, a six member team headed by the CEO. Charter/mission was corporate direction, strategy and policy. Show less

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Cisco SystemsManagement ConsultantServed as key member of team reviewing the strategic positioning of Cisco Managed Services in the IT marketplace, the direction of Software as a Service (SaaS) within the industry, and the migration of an entity from a hardware business to a more software=based delivery model.Involved in the preparation of recommendations to Executive Council outlining future corporate direction, proposing profit-oriented market offerings, channel marketing to… Show more Cisco SystemsManagement ConsultantServed as key member of team reviewing the strategic positioning of Cisco Managed Services in the IT marketplace, the direction of Software as a Service (SaaS) within the industry, and the migration of an entity from a hardware business to a more software=based delivery model.Involved in the preparation of recommendations to Executive Council outlining future corporate direction, proposing profit-oriented market offerings, channel marketing to prospective business partners, and positioning the organization as a service delivery corporation moving forward.Participated in due diligence process to determine future business approach based on baseline and validated technology platform strategy.Visitar, Inc Director, Board of DirectorsVisitar provides communications-enabled CRM solutions in a Software as a Service (SaaS) delivery model to small and mid-sized business. Assisted Executive Team in securing $3 million venture capitalPositioned company to reach customers utilizing partnersSpearheaded strategy, for branding, initial offers, partner development and early market distributionEmerj, IncExecutive Director, Board of DirectorsSocial Media Saas Recruited by private investor group to assist CEOFocus was to go to market strategy and distribution modelXtreme Spectrum Director, Board of Directors, InvestorStart-up in the emerging market for ultra wide band (UWB) technology. Applications focus on consumer electronicsLed initial financing that included VC's, Cisco, Intel, MotorolaAssisted leadership team in business plan development and executionExit resulted in sale of Xtreme to Motorola InvestorConsulted with University of Virginia and UCSB on the research being done on diabetes. Worked with and became an investor in a software (Saas) company focused at healthcare, disease management, and wellness. The platform was based on cloud delivery web services back end with a mobile front end application Show less

Basking Ridge, Nj

Avaya is a S&P 500, global telecommunications company specializing in enterprise telephony and call center technology.Held $350 Million P & L responsibility, managed team of 600 driving business growth in strategic outsourcing markets, and developed multi-vendor converged communications remote network managed services strategy. Integrated Vista IT managed services and application into the Avaya Professional Services Organization post the Avaya acquisition of Vista.

Herndon, Va

Vista IT specialized in the emerging field of Customer Interaction Solutions and an expert in convergence services unifying and building customer relationships across multiple communications channels. Recruited to lead corporate restructure, system integration, and managed services strategy.Managed $100 million P & LTook the company from $20M loss to breakeven status within a three-year period, making the entity a viable acquisition while executing a successful exit… Show more Vista IT specialized in the emerging field of Customer Interaction Solutions and an expert in convergence services unifying and building customer relationships across multiple communications channels. Recruited to lead corporate restructure, system integration, and managed services strategy.Managed $100 million P & LTook the company from $20M loss to breakeven status within a three-year period, making the entity a viable acquisition while executing a successful exit strategy.Awarded CISCO “Software Partner of the Year” for two consecutive years.Vista was acquired by Avaya in 2003 Show less

Mountain View Ca

Provider of network consulting services and business solutions to help companies build, secure, and manage business - critical network infrastructures, It's end-to-end network consulting solutions address customers' needs in next generation networking, security, and network& systems management.As member of the founding team - responsible for developing the go to market business model, strategy, and build out the US operation that included sales, pre sales and… Show more Provider of network consulting services and business solutions to help companies build, secure, and manage business - critical network infrastructures, It's end-to-end network consulting solutions address customers' needs in next generation networking, security, and network& systems management.As member of the founding team - responsible for developing the go to market business model, strategy, and build out the US operation that included sales, pre sales and delivery.Instrumental in growing the organization and revenue from start up to $500 million run rate.Expanded market presence within Europe contributing $50 million in revenue within a 3 year period while growing the organization to five European countries with 170 employees.Participated in the Successful IPO launch of the company in 1996.INS was acquired by Lucent Technologies for over 3+ Billion dollars in 1999 Show less

Education record

Education record