Peter Lowas work email
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As a leader I believe that the key to success is building strong and dynamic teams who are relentless in their pursuit of putting customers at the center of what they do. I have a keen ability to create visions and build impactful solutions for the future. To achieve this, I lead multi-disciplinary teams who design and execute large innovative and strategic product and digital engagement opportunities for customers to help them achieve their needs, build strong brand loyalty, and improve customer retention. Having worked both in Canada, and internationally, in B2B and B2C environments, I thrive on solving problems, finding new opportunities to disrupt the current way of thinking, and building strong relationships internally and externally. As a personable and engaging communicator, I am skilled in making presentations to individuals, large groups and executives. Specialties: customer experience, creation and execution of strategic initiatives, customer & digital engagement, communication & stakeholder influence, leadership & team development, business and financial analytics, innovation, strategy planning, product management, design thinking, presentations, customer retention, lead generation, relationship management, customer experience, capital markets,
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Strategic AdvisorUntangle MoneyCanada
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Senior Director, Specialty ProgramsShoppers Drug Mart Specialty Health Network May 2023 - PresentLead a multi-million dollar business unit with multiple patient and client stakeholders tasked with ensuring patients have easy and affordable access to life altering pharmaceutical products and services.Oversee a team of ~60 people working on strategy, analytics, operations, product management, customer engagement, business development, and program management.Manage client relationships with both international and national clients ensuring product and service standards are exceeded. Build new business opportunities for Specialty Health Network.Work closely with broader enterprise stakeholders, including digital, technology, data, and product teams to create unique value propositions for clients that integrate across the broader Shoppers Drug Mart physical and digital product & service ecosystem. -
Strategic AdvisorUntangle Money Jan 2021 - PresentStrategic Advisor for financial services start-up that is disrupting the financial planning industry by creating a digital experience that will help women and other under-served communities better understand and connect with their financial futures.Provide strategic guidance to the Founder & CEO on a variety of functional areas including customer experience, digital engagement, general business strategy, revenue & demand generation, and operations.
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Senior Director, Care Transformation And Payor Products & ServicesShoppers Drug Mart Aug 2022 - May 2023Newly created role where I lead a diverse team focused on:Payor Product & Strategy1) Development of a net-new cross-channel Chronic Disease Management roadmap and solution focused on integrating products and services from across the enterprise into a single patient journey providing easy access to diabetes and cardiovascular disease care for patients, and driving incremental value to employers / plan sponsors & carriers2) Growing existing products and services in the B2B Health & Wellness market3) Developing innovative products that will address gaps in the market, and leverage core competencies of SDMCare Transformation1) Development of net-new Mental Health and MSK strategies for the organization2) Creation of new care journeys that connect siloed enterprise assets in the Mental Health and MSK spaces3) Imbedding Mental Health and MSK products and services throughout the organization, ensuring that customers have access to the right care capabilities at the right time -
Senior Director, Digital Health - B2BShoppers Drug Mart Mar 2021 - Aug 2022Lead a product team focused on the expansion of digital Health & Wellness products and services in the employer / B2B market.Built a strategic product roadmap that would see the development of a new holistic digital health offering aimed at delivering holistic care for Canadian employees across the care spectrum - from healthy to those living with chronic conditions. This offering connected existing siloed assets with net-new capabilities to develop a unique offering in the space.Oversee the growth & product development of in-market digital coaching, virtual care, and mental health assets servicing thousands of Canadians. Work closely across the enterprise, including Pharmacy, Loyalty, Health & Wellness, Technology, Data & Analytics, and others to identify, scope, and build product enhancement opportunities.Ownership over the development of B2B and D2C mental health business for the organization, including the development of a new strategic approach to the market, product development, partnership opportunities, and ultimate execution of the above.
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Global Chair & Executive Board Member: Channels - Ivey Alumni Network Global Executive BoardIvey Business School At Western University Jan 2015 - Dec 2021Lead a team of 40+ volunteers around the globe responsible for the creation and execution of programming for all alumni events globallyUltimately responsible for the health and effectiveness of global chapters, representing their interests at the Global Executive Board level to help ensure growth of alumni engagement and strengthen international chapters in-line with Board goals. -
Director, Customer Insights & Net Promoter StrategyManulife Dec 2019 - Mar 2021Created and executed a broad Net Promoter Score (NPS) strategy across 5 Canadian businesses enabling them to hit aggressive mid-term NPS targets, imbedding the voice of the customer into day-to-day business operations, and fostering an overall cultural change towards being more customer focused.Led feedback meetings with businesses resulting in customer pain points being prioritized for action across mobile, web and phone channelsIncreased NPS profiling happening at senior leadership levels across all businessesExecuted a robust internal communications that increased adoption of the NPS program at all levels of the organization, leading to increased time and resources dedicated to NPS initiatives -
Product Owner, Digital Engagement & Director, Retirement StrategyManulife Feb 2017 - Dec 2019Toronto, Canada AreaLead a multi-disciplinary team of professionals in the development and deployment of two innovative digital engagement platforms focused on improving customers preparedness for retirement by giving them the tools (content, guidance/advice, goals) needed to allow them to achieve their lifestyle, health and financial goals. Improved customer reach (exponential multi-year growth) and customer engagement (double digit annual increases) and implemented direct to consumer Insurance and Bank cross-sell opportunities for the first time to the business. In addition, I work across several business units to help the Division create executable strategies to counteract new challengers, and changing market dynamics, in order to give Manulife a stronger digital consumer footprint to grow.
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Director, Strategy & Business Planning, Group Benefits And Retirement SolutionsManulife Dec 2015 - Feb 2017Toronto, Canada AreaMulti-faceted role that included:- development of business unit strategy;- significant senior leadership presentations / interactions;- leading engagements with external consulting companies to evaluate and respond to rapidly changing industry landscapes;- investigation and evaluation of business development / acquisition opportunities to transform how we engage with customers; and- creation and management of a business unit Project Management Office to help further strategic initiatives.
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Associate, Power & UtilitiesTd Securities Aug 2015 - Nov 2015Toronto, Canada AreaSenior Associate on the Power & Utilities team, performing credit analysis and articulating detailed and concise recommendations for how to best utilize Bank capital in favour of large Canadian power and utilities companies, as well as providing support in the creation of pitch materials to support Investment Banking business. -
Associate, International Banking, Corporate FinanceTd Securities Sep 2011 - Aug 2015London, United KingdomWorked as the sole UK based Associate on the Bank’s Corporate Finance team. The role was uniquely positioned and required significant stakeholder management; working closely with senior relationship managers in the UK, and managing the credit processes through senior credit adjudicators in both New York and Toronto. Managed the credit risk for a portfolio of 20 large-cap clients across diversified industries with committed exposure in excess of $4Bn. I was also a key team member in the creation of a portfolio / risk expansion strategy. While on the portfolio, we achieved growth in excess of 60% over 4 years in a volatile European marketplace.
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Associate, Corporate CreditTd Securities Aug 2010 - Sep 2011Toronto, Canada AreaResponsibilities for providing credit analysis on underlying industry, business and financial risk for Canadian and International corporate clients. Notable transactions included a USD500 million facility relating to a major acquisition in the Food & Beverage industry, and extending in excess of $1.1 billion to a European Consumer Products company;
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Analyst, Commercial BankingTd Commercial Banking Sep 2007 - May 2009Toronto, Canada AreaManaged relationships on an active portfolio of commercial clients across various industries, administering loans and deposits between $100k and $5.0M. Analyzed and recommended new and existing lending transactions, utilizing financial models to evaluate the credit worthiness of commercial business clients.
Peter Lowas Skills
Peter Lowas Education Details
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Applied Mathematics
Frequently Asked Questions about Peter Lowas
What company does Peter Lowas work for?
Peter Lowas works for Untangle Money
What is Peter Lowas's role at the current company?
Peter Lowas's current role is Strategic Advisor.
What is Peter Lowas's email address?
Peter Lowas's email address is pe****@****ife.com
What schools did Peter Lowas attend?
Peter Lowas attended Ivey Business School At Western University, Mcmaster University.
What skills is Peter Lowas known for?
Peter Lowas has skills like Banking, Financial Analysis, Financial Modeling, Capital Markets, Credit, Relationship Management, Financial Risk, Commercial Banking, Portfolio Management, Credit Risk, Credit Analysis, Mathematics.
Who are Peter Lowas's colleagues?
Peter Lowas's colleagues are Wasana Gunasekara, Angela Henders, Alex Drouillard, Md Rejaul Islam.
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