Director, Technology Solutions, Google Technical Services
Mountain View, Ca, Us
I lead a group of 70+ Product and Engineering teams delivering custom solutions to incubate and scale user and partner support for Google. The team delivers critical and innovative solution to address operational needs to enable support, optimize vendor operations, and support Google's Localization business. The team is responsible for delivering solution to support our 800+ global organization spanning across internal tools, external partner front ends, Localization pipelines and operational tools. I encourage the team to build with Product Excellence and magical experiences in mind; and always to provide a solution that can easily be scaled and reused by others. The team has created a number of critical applications for quality review, project management, resource tracking, etc that have not only addressed our organization's needs, but also are widely used across Google.