Peter Lyaskovsky Email & Phone Number

Minsk, Belarus

Another turning point of my IT career resulted in combining the best parts of Project and Team Management: building healthy business relationships based on trust and mutual respect along with timely delivery of true value to Clients – these are the things I'm truly passionate about.✔ Developing a thorough understanding of key Clients' needs and expectations, expanding the relationships by proposing customized solutions that meet their objectives✔ Being the link of communication between key Clients and internal teams, creating strong human-human bonds and connections, revealing "pain points" and Clients' definitions of "true value"✔ Ensuring the correct products and services are delivered to Clients in a timely manner✔ Dealing with complaints (mainly by preventing them!) and resolving any issues and problems faced by Clients✔ Presenting new and existing products and services to Clients✔ Supervising regular Account Planning sessions, ensuring smooth and timely execution of pre-planned tasks and actions by all participants✔ Compiling reports on account progress, goals and forecasts for account teams and stakeholders✔ Active participation in continuous refinement of procedures that define core processes of Account Management within Company✔ Implementing "from scratch" in less than 15 months a set of metrics and KPIs for Key Accounts, including non-financial attributes such as quantitative measure of trust, loyalty, satisfaction and retention probability of major Clients✔ Biggest account managed: US based Client, 50+ FTE, 15+ ongoing projects, 7+ years of partnership

Minsk, Belarus

People I meet and work with often tell me I have a great talent for explaining even the most complex of things in a very clear and simple manner. This, and the fact that the whole idea of sharing my skills and expertise with others has always been appealing to me – eventually resulted in million and one training sessions I delivered throughout my IT career covering multiple areas and disciplines: from technical expertise to soft skills and presentation mastery. As of today I regularly deliver:✔ Extensive, 10+ sessions course that covers practical aspects of Account / Project Management: effective communication, quick Trust build up with Clients, revealing and delivering true Value, inspiring Leadership and Team motivation. Deep focus on real life / actual cases, "how to" step by step advice, "tested and working" solutions for tough situations and non-trivial scenarios✔ Presentation Skills, Speech Delivery and Public Speaking: personally developed course, regularly delivered and continuously being refined (since 2017)✔ MS Excel / Spreadsheet Mastery: from "Basics and Essentials" helping with daily routine up to Advanced level practical skills focused on ETL (Extract, Transform, Load) and data analysisPast experience:✔ Full-scaled Client's QA team training on-site (incl. India, Kazakhstan and EU): flexible, intensive course that combines both theoretical basis and practical aspects, easily adapted to Client's needs, environment, projects, processes, staff level of knowledge / experience, etc.✔ Mentoring newcomers with no / minimal QA experience (as a part of staff training), covering all basics of manual testing and QA concepts

Belarus

After about 5 years in QA I faced the point where combining part-time QA specialist / part-time QA Manager would eventually transform me into… a duck: bird that can fly, walk and swim, but does all this equally poorly. So, making the choice was inevitable: along with the start of my next major Project I fully took responsibility for the PEOPLE who are responsible for the PEOPLE who are responsible for the results – usually those types are known to the world as Senior Managers.It would be easier to name things I did NOT during those exciting Roller Coaster times – rather than trying to provide an extensive list of stuff that kept me passionate day after day and year after year… but let me try nevertheless:✔ Managing scope, budget, schedule, project resources, implementation / delivery plans, risks, collaboration with stakeholders on project status and feedback✔ Ensuring Client's expectations and needs are met: revealing issues and bottlenecks, providing working solutions and introducing extra services as required✔ Establishing and tracking the most important project KPIs and providing transparency for all project stakeholders to facilitate on-time decision-making✔ Providing focused and detailed reporting at each project stage; controlling quality of delivery✔ Mentoring, coaching, teaching, inspiring and facilitating constant growth and development of my teammates and colleagues – by sharing experience, giving advice, patiently listening or simply reminding someone during a bad day that he/she is AMAZING =)✔ Helping my direct supports (sounds better than direct reports, right?) to excel at their duties: reviewing test plans, strategies, estimates, reports… all the usual that makes and defines QA days✔ Supervising about 10-12 projects of different size and shape / 25-30+ FTE simultaneously

Minsk, Belarus

My ability to take care of colleagues and teammates along with reliable, successful and timely delivery was recognised by promotion to Unit Manager position: on top of PM duties I took extra responsibility of my Team, including hiring, motivating, helping with career growth and directing people as they work:✔ Planning and refining timelines, schedule, resource allocation and distribution between QA projects of my Unit and up to QA Dept. level✔ Monitor employee utilization, workload, and overtime hours✔ Predict potential bench risks and work on efficient bench utilization✔ Being responsible for the efficiency of allocating engineers to the projects, making sure that employees' assignments match their skills and ambitions in the mutually optimal way✔ Providing resource allocation status updates for higher-ups✔ Сollaborate with HRs in team/position change management, conducting performance and salary reviews, promotion/demotions, retention, dismissals, creating career plans✔ Active participation in internal Company projects, incl. staff training and mentorship✔ Regular process improvements recommendations for Resource Management✔ Internal processes automation / optimization and new QA services / latest trends / technologies promotion within Company✔ Full pre-sale cycle for QA projects assigned to my Unit and beyond: from RFX (Request for Quotation / Proposal / Information) processing up to proposal preparation and contracting✔ Peak Unit size: 35-40+ QA specialists involved in 12-15+ projects

Belarus

As my successfully completed testing project count gradually transitioned into 2-digit territory, my day to day activities were in turn shifting more and more towards leading, inspiring, mentoring, helping and motivating my QA teammates.In a nutshell – these were days when I achieved the first defining milestone for any leader: not being responsible for the results, but instead becoming responsible for the PEOPLE who are responsible for the results. My "far from excessive" list of skills and responsibilities at that point:✔ Preparing, updating and executing Test Strategy at all levels: from day-to day and weekly activities up to Quarterly / Yearly / Major Release goals and milestones✔ Setting up from scratch and Moderation of Bug Triages / Issue Grooming sessions✔ Active participation in all sorts of typical Project communication routines, providing regular quality reports and status updates✔ JIRA / Confluence Administration: configuring custom Workflows, creating Dashboards, setting up Projects, Permission schemes, etc.✔ Facilitating proactive solutions by collecting and analyzing quality data, metrics and KPIs✔ Being one stop shop / main point of contact for DEV Team / Client side regarding "anything and everything quality"✔ Constant QA Process refinement, adjustment and seamless, "no drama" integration into existing Client's Software Development Life Cycle (SDLC)✔ Taking care of QA Team happiness and making sure my teammates have all they need to do their job effectively and enjoy it: from basic infrastructure / testing environment issues (extra monitor needed, slow PC, broken ACU, etc.) quick resolve facilitation to providing day to day advice / help and sharing skills / expertise✔ Appraising Clients' requests and making sure they are satisfied beyond expectations

Belarus

After about a year of hard work, eagerness to learn and improve, lots of gained experience and a bunch of tested projects I reached the point where my tasks and activities started to become more and more complex and demanding as well as introduced a whole new level of responsibility: helping other colleagues and teammates as well as sharing best practices and expertise. Sure thing my list of duties and skills gradually transformed:✔ Helping newcomers to quickly ramp up and getting familiar with the project / team faster✔ Creating, maintaining and deploying Virtual Machines for testing needs and other testing environment related routines✔ Functional testing of complex cases, handling support tickets and processing various types of non-trivial requests from Clients✔ Planning, estimating, distributing, explaining and helping teammates with smooth testing tasks execution✔ Working closely with DEV team in order to plan and perform functional and regression testing on time and aligned with deliveries schedule✔ Participating in planning, grooming and task / bug triage sessions✔ Point of contact for Client side providing regular / on demand quality reports and status updates✔ Identifying possible risks, controlling deadlines and highlighting "hot" spots for Manager(s)

Belarus

As far as I remember, people were always describing me in my 20s as a thorough, attentive to details, patient and inquisitive individual, so at the next crossroads in life I decided to try manual testing – that’s how and when my IT career started!..This is the list of activities I enjoyed and skills I gained at that time:✔ Manual testing of Standalone, Web and Complex web applications✔ Smoke (sanity) tests of regular application builds✔ Positive (minimal acceptance) and Negative (acceptance) tests✔ Defects Validation and Regression Testing✔ New Feature Testing (NFT)✔ Cross-browser, Cross-platform and Compatibility Testing✔ Creating, updating and maintaining numerous types of Test Documentation✔ Basic test planning and test strategy definition✔ Test and Quality Reports creation✔ Communication with Developers and Customers