Peter Lyn Email & Phone Number

Aurora, On, Ca

Aurora, Ontario, Canada

Richmond Hill, On

Project Managed various projects ranging from Retail Process Improvement, Point of Sale, Construction, and dashboard KPI tracking and reporting.

Toronto, Canada Area

• Implemented policies and procedures to drive $1.4M in annual profitability • Spearheaded business case assessments for various large scale projects within BPO and Retail Vended Print. • First to implemented Activity Based Compensation at one of the largest Global Services Sites for Xerox; which resulted in increased productivity upwards of 300% • Successfully lead projects which contributed to the achievement of ISO 27001 Certification.

Mississauga, On

• Managed the invoicing for BPO client contracts and provided guidance to the Canadian Centre for Customer Innovation. • On-boarded additional services into the BPO program (Imaging, Translation Services) • Developed Deal Review process for XGS Canada.

Toronto, Canada Area

Successfully constructed offerings and concluded numerous negotiated contracts; including three of Xerox’s largest Global Services Accounts

Toronto, Canada Area

• Managed the financial control for Channel Operations including the SOHO, Dealers and Tier 2 Distributors.

Toronto, Canada Area

FINANCIAL ANALYST, BGU Finance & Marketing • Launched and managed Marketing programs for various Office Multifunction Devices, Facsimile and SoftwareDISTRICT FINANCIAL ANALYST (Toronto Major Accounts) • Reviewed and approved pricing for order agreements • Managed demo room assets to ensure latest technologies were available for customer demonstrationsCUSTOMER BUSINESS REPRESENTATIVE • Managed the Order through install process for various divisions including Agents, Major Accounts, Public Sector, Education and Medical. • Awarder Cultural Dimension Award for ‘Absolute Results Oriented’CUSTOMER SERVICE TECHNICIAN

Bachelor Of Science (B.Sc), Biology, General

Education record