Peter Malamud Email & Phone Number

Remote

Providence, Rhode Island Area

• Continue to lead the outbound correspondence area for the Rhode Island Division of Taxation.
• Develop any bug fixes (both Production and non-production environments) in a timely manner, including emergencies (i.e. completing development within a day to get a fix).
• Configured a case management system for the Department of Human Services as part of the Revenue Premier Enterprise Portfolio Warehouse software
• Configured security access to different functionalities with multiple levels of access using MS SQL Server Management Studio and Windows Authorization Manager.

Providence, Rhode Island

• Designed and developed outbound correspondence using a combination of Pitney Bowes EngageOne Suite, SQL, and Solimar.
• Became functional lead of the outbound correspondence area, maintaining the area on my own, including production support and bug fixes, and development of any new outbound correspondence.
• Developed a large number of SQL scripts ranging from regular SQL queries, to Stored Procedures, and functions in Microsoft SQL Server Management Studio.
• Wrote documentation for undocumented sections in the outbound correspondence area.
• Used Microsoft Visual Studio Source Control and TFS for versioning control and branching of multiple environments.
• Trained and educated others in the outbound correspondence area so others could handle any issues that may arise or the client has questions where I was unavailable to answer or assist with.

• Organize materials needed to complete work assignments.
• Ensure the accuracy and relevancy of the data entered into database.
• Enter over 500 package orders a day which are processed to be shipped nationwide.
• Maintained a 99% accuracy data entry rate (names, addresses, credit card information).
• Promoted to guide and verify the work of 12 other data entry operators.
• Communicate and provide support for different groups of system users and coworkers.

• Created own E-Commerce website using Shopify.
• Evaluated contracts and contacted vendors or online partners to add products to website.
• Review and update web page content in a timely manner to provide current updates.
• Communicate and collaborate with merchants, webmaster, bloggers, or online editors to place sales oriented hyperlinks in high traffic locations.
• Conduct online marketing initiatives such as paid ad placement.
• Develop website using HTML and CSS.