Peter Malin Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Responsible for executing the IT supplier relationship steps and processes required to deliver, manage, and implement, commercial procurement strategies and end-to-end activities across the organisation, delivering optimal value for money to meet the internal business needs.Lead a team of direct reports to govern and manage operational delivery and support.

Melbourne, Victoria, Australia

In conjunction with primary role, assumed Line Manager’s duties to provide Senior leadership for 40 team members spanning support services, projects and vendor delivery for all Retail applications and services including POS, O365, and Banking & Payments.

Melbourne, Australia

Accountable for end-to-end service strategy, development, operations and governance for a portfolio of 24/7 mission critical services supporting Origin’s Retail business. Servicing up to 3,500 users, 4.2 million customers and critical market interfaces, leads an internal team and a variety of IT Service Providers (such as Accenture, Mondo, Panviva, Ayuda.

Melbourne, Australia

Manage IT Enhancement Portfolio across CitiPower Powercor and United Energy, and UE Small Works, leveraging multi-vendor and internal delivery capabilities.

Melbourne, Australia

Lead and manage the SAP HANA / Tableau analytics capability, and the IT Small Works and Enhancement Portfolios utilising internal and multi-sourced Service Provider resources.

Melbourne

Undertake varied Service Management, Service Delivery and IT Operations functions in a multi-sourced environment.

Melbourne

Two short-term Victorian Government consulting assignments.Department of Health and Human Services: Lead the development of the overall FY15/16 IT Project portfolio, associated Budgets ($70m+), and Project Resourcing requirements.Department of Education and Training: IT Service Continuity management including ICT Disaster Recovery strategy, governance and.

Lead a team of Report Developers, Analysts, and Solution Designers to deliver complex Business Intelligence services, Analytics & Insights, metrics frameworks, and continuous improvement programs globally. Provide Business and Technical Service Ownership of the reporting environment, and full breadth of Service Management and support functions.

Melbourne

As part of the Service Delivery leadership team, manage a team of analysts and consultants delivering outcomes focused on improving the Service Delivery capability and operational rhythm of NAB Technology.

Melbourne, Australia

Manage full Service Delivery lifecycle across a portfolio of telecommunication services including Video Conferencing, Handhelds (Blackberry), IP Telephony (CISCO Call Manager), Voice Conferencing, Mobile Phones and Data Cards to internal customers. Strong focus on Service Provider management and internal customer engagement.

Provided freelance consulting services including technical audit, architecture design, installation and support to various SME businesses via short to medium-term engagements.

Oversee Victorian Managed Services operationsProvide Account Leadership for all Victorian clientsManage Victorian Service Delivery & Project Management TeamsProject DeliveryVendor / partner engagement managementBusiness Development

Melbourne, Australia

Provide a central conduit between Managed Services clients, Alphawest and Optus Service Delivery teams and Alphawest / Optus Account teams.

Project Management of multiple IT&C infrastructure, software, business and support services projects across desktop, Intel, midrange, mainframe and network environments for Victoria Police, leveraging IBM’s matrixed organisation.

Managed development and implementation of critical business processes for a green-fields Global Resourcing delivery capability between IBM Australia and IBM India

Management of business processes and cost (labour and infrastructure) against budgets at an organisational and account level for IBM Australia’s e-Business and Network Services delivery organisation

Coordinate across Asia Pacific regions, and the United States in managing the roll out, monitoring, and reporting of the world wide managed operations competency metrics for Australia and New Zealand, and leveraging these metrics to identify and implement business improvements

Manage Service Delivery programs across all Service Management disciplines and develop and maintain critical client relationships to support the provision of outsourced IT&C managed services to Telstra.