Peter Ma Email & Phone Number

California, United States

Bangalore, Karnataka, IN

Bangalore, Karnataka, IN

Bangalore, Karnataka, IN

• Relaunched and scaled operations – hiring 270+ FTEs in 30 months, and lifting market revenue from $XXXk to $XXm in ACV; 3 year CAGR of 276%
• Led cross-functional team of 19 managers — 7 in-country, 12 ex-country — across product engineering, pre-sales, marketing, people ops, finance, and legal to drive ongoing business activities, and organization buildout.
• Guided research team of 2 to analyze Taiwan AI/ML ecosystem, and develop playbook for engaging universities, startups, private and public sector; initiated discussions with NTU, NTHU, NCTU, ITRI, III, MOEA, TAITRA.

Bangalore, Karnataka, IN

• Served Fortune 50 companies in the Technology, Media, and Telecommunications (TMT) industry in areas of product, digital engineering, and operations -- with a particular focus on addressing their engineering, and.
• Incubated product engineering and R&D services business and grew portfolio revenue by 480% on 4-Year CAGR basis, by empaneling Wipro as preferred supplier, proving proof-of-concept programs, and securing and.
• Scaled 320+ member new product introduction and sustenance engineering services team across US, Taiwan, China, and India to deliver the release of 7 smartphone models, 2 mobile operating systems, and 8 smart home.
• Drove weekly/monthly/quarterly xFN reviews to align on objectives and key results, and led MBR/QBR/EBR preparation with leadership (SVP/VP/GM), to deliver reviews with key clients
• Advised leading US internet media operator’s central procurement team, and key business unit vendor management offices, on transforming services outsourcing
• Managed $1.1m vendor-to-client reinvestment initiative, with strategic key account procurement team, to drive supplier-led innovation programs for delivering $Xm in business value and outcomes

Bangalore, Karnataka, IN

• The Global 100 program was launched to nurture Wipro's future business leaders. Joined as part of the inaugural cohort, and sharpened management and leadership skills through rotations in business units across South.
• Developed Wipro Greater China (China, Taiwan, Hong Kong, Macau) business strategy through analysis of Greater China ecommerce, cloud, fintech, and mobile market trends and forecasts; recommendations delivered to CEO’s.
• Optimized network buildout, and field operations OpEx spend for leading UK telecommunications operator; 12-week engagement identified £45m per annum savings opportunity by deploying big-data and predictive analytics.
• Advised Leading US multiple-system operator (MSO) on technology platform and go-to-market strategies for building $1b digital health business opportunity; structured and managed solutions advisory team of 7

Singapore, Singapore, SG

• Completed 2 month internship while finishing full-time MBA program. Managed business development and operations across Taiwan, Thailand, Vietnam, and the Philippines. Partnered cross functionally with Managing.
• Directed cross-functional teams across 7 countries to redesign and standardize product, finance and logistics operations in Vietnam, Thailand, and Indonesia, and led market launch activities for Taiwan, Malaysia, and.
• Led teams to create first sales performance platform to understand key growth metrics and KPIs, and harness insights to improve performance and outcomes across 7 operating markets

Bangalore, Karnataka, IN

• Advised Global Fortune 500 on information technology, operations and business strategy. Responsibilities additionally spanned service management, implementation, and support functions. Key clients included leading.
• Advised leading Japanese conglomerate’s VP and Directors of IT on strategies to consolidate IT systems and deliver shared services for nine North American (NA) subsidiaries.
• Managed the production system support lifecycle through implementation of new systems, maintenance of existing systems, and the upgrade, and removal, of obsolete systems
• Oversaw knowledge management initiatives to preserve and enhance organization knowledge through efforts to encourage documentation and the sharing of project learnings

Bangalore, Karnataka, IN

• Selected accomplishments:
• Managed end-to-end lifecycle for designing, implementing and maintaining an enterprise mobility management (EMM) platform, and managed migration of 1200 endpoints to support mixed iOS, Android, and Blackberry.
• Designed, implemented, and maintained Microsoft Exchange 2013 and Microsoft Lync 2013 mail, messaging, and unified communications solutions for 1200 employee organization, and migrated 1200 mail and messaging accounts.
• Designed, implemented, and maintained Microsoft System Center Configuration Manager 2012 solution for managing and securing 1450+ end-user, and datacenter endpoints; Solution increased operational productivity by 20%.
• Designed, implemented, and managed successive upgrades and migrations of Microsoft desktop operating systems (XP/Vista/7/8) and Microsoft server operating systems (2003/2008/2012) for 1450+ end-user, and datacenter.

Bangalore, Karnataka, IN

• Selected accomplishments:
• Designed, implemented, and maintained service desk platform to manage IT and engineering operations requests for 1200 employee organization, including 2400 end-user endpoints, and 250+ data center systems
• Designed and implemented global documentation template and process, for 35+ member engineering team, to continuously capture and retain institutional knowledge, across end-user computing, service desk, networks.

Bangalore, Karnataka, IN

• Selected accomplishments:
• Completed due-diligence report containing details of existing service desk processes, and platform customizations to prepare business requirements document for change management initiative
• Maintained information technology (IT) and engineering operations on behalf of Global Fortune 500 -- reporting and analytics, asset management, data management and incident management

Bangalore, Karnataka, IN

• Completed five month rotation at corporate headquarters in Bangalore, India, as part of the Global Talent Program, with peers from the United States and the United Kingdom.Selected accomplishments:
• Supported information technology (IT) and engineering operations on behalf of Global Fortune 500 -- reporting and analytics, asset management, data management and incident management

• Planned product mix and budgeted bimonthly purchasing activities in support of purchasing manager.Selected accomplishments:
• Proposed and secured implementation of internet business-to-consumer (B2C) solutions to compliment brick-and-mortar (B&M) business, focusing on implementing expansion strategies and increasing brand recognition

Master Of Business Administration (M.B.A.)

B.A., Economics; Political Science

Certificate Of Study, International Studies