Peter M. Carleton Email & Phone Number

Missouri, Iowa, Nebraska, Kansas

Lower Midwest

Greater St. Louis Area

Champaign, Illinois

Recognized as Store Manager Peak Performer for October and November 2016.Improved 6 of 7 key performance indicators resulting in store rank improvement from 158 to 85 out of 163 total stores in first six months.Improved annual shrink results 14% year over year by improving inventory integrity processes as they pertain to the freight process, warehouse organization, and defective merchandise resolution.Increased average traffic conversion by 18% over the most recent three month period.Increased Save-the-Sale penetration from below 3% to over 6% while achieving the highest penetration in the district for 6 out of the past 10 monthsOperated below labor budget for 9 out of the most recent 10 monthsAchieved and maintained 2nd highest mystery shopper score in district since rolloutIncreased and maintained a 4.6 star Google rating for past 10 months

O'Fallon, Il

Managed 30+ employees through 3 departmentsContributed to the successful Grand Opening of a 60k square foot store resulting in the #3 overall record for sales during a Grand Opening weekendParticipated in Grand Opening Hiring Event that resulted in over 100 new employees over a seven day period Contributed to the 18-day build out of a 60k square foot storeSuccessfully reached and exceeded sales goals for all departments during tenure in positionAssigned as Shrink Captain in our store which involved holding shrink committee meetings, evaluating cycle count results, and performing monthly EAS auditsConsistently scheduled staff at or below labor standardConsistently executed the freight process at or above company standardsPrepared, set, and validated promotional price changes on a twice-weekly cadence Successfully executed 3 seasonal resets under budget and ahead of scheduleFacilitated execution of the inventory integrity process through consistent execution of weekly out of stock reports, twice-weekly cycle counts, and communication of inventory needs to district captain

Kirkwood, Mo

Lead a sales staff of 25+ and direct all merchandising in our 20k square feet of retail space.Create and maintain relationships in the local Kirkwood community as well as in the Greater St. Louis Metro Area.Conduct interviews and negotiate compensation to fit the payroll budget.Create a weekly schedule for 25+ employees in up to 7 departments and 5-10 off-site events.Lead the store to the highest grossing single day in company history on December 22, 2012.Lead the store to a increase in the traditionally difficult month of January.Instituted a rhythm to our product flow and pricing which increases productivity and profitability by reducing the time consumption of weekly tasks.Provide the highest level of customer service by using product knowledge, personal experience, and customer evaluation.Maintain a working knowledge of product spanning every aspect of outdoor sport.Develop personal relationships with customers.

Kirkwood, Mo

Develop a sales staff of 25+ employees through continuous training and education.Conduct interviews and negotiate compensation to fit the payroll budget.Schedule educational clinics through constant contact with Sales Representatives.Create a weekly schedule for 25+ employees in up to 7 departments and 5-10 off-site events.Provide the highest level of customer service by using product knowledge, personal experience, and customer evaluation.Maintain a working knowledge of product spanning every aspect of outdoor sport.Develop personal relationships with customers.

Kirkwood, Mo

Evaluate bicycle condition and recommend needed repairs.Explain preventative maintenance and up sell service packages when appropriate. Assist mechanics with repairs by preparing bicycles, collecting needed parts, and cleaning finished repairs.Provide while-you-wait repairs for customers needing simple repairs.Provide the highest level of customer service by using product knowledge, personal experience, and customer evaluation.Maintain a working knowledge of product spanning every aspect of outdoor sport.Develop personal relationships with customers.

Kirkwood, Mo

Prepare product for the sales floor by hanging/folding, security tagging, and steaming. Organize back-stock in to easy-to-use, clearly understood aisles and shelves.Provide new product information to sales staff and management team.Receive deliveries and price product in absence of receiving team.Provide the highest level of customer service by using product knowledge, personal experience, and customer evaluation.Maintain a working knowledge of product spanning every aspect of outdoor sport.Develop personal relationships with customers.

Kirkwood, Mo

Provide the highest level of customer service by using product knowledge, personal experience, and customer evaluation.Maintain a working knowledge of product spanning every aspect of outdoor sport.Develop personal relationships with customers.