Using SuiteScript, a JavaScript based language, created enhancements to NetSuite ERP. Worked extensively with accounting users to define requirements for automating the processing of returns. Transferred data from StoneEdge system into the Oracle's NetSuite system using SQL. Developed process documents for changing systems to better work with NetSuite. Documented, designed, and coded demand planning for assembly items. Working with the sales people, developed recommendations on future CRM systems.

Was responsible for a set number of clients and their enhancement needs to their purchased software systems. Responded to customer calls as related to bugs or issues with the software systems.- Provided phone support to customers- Solved difficult issues with the Seasoft seafood distribution software.- Supported a base of customers running the Seasoft software.- Document, designed, coded, and tested enhancements to customer’s software systems.

Was tasked with developing modifications and enhancements to the company’s purchased ERP system. Responsible for supporting the reporting functions of the system and the manufacturing personnel using the system for inventory and planning.- Analyzed, designed, and developed existing manufacturing dispatch report functionality.- Supported company’s users specifically related to Application packages, Access databases and communication software/systems.- Designed and developed new WIP inventory system for physical counts.

Responsible for enhancements to the in house developed client server supplier direct ship system that supported just in time manufacturing. Also, modifications to the server side supplier direct ship system. Was required to support customers on both the client side and server side aspects of supplier direct ship system. Responsible for creating automated testing, tracking the unit and integration testing of UTC in house customer response system. UTC Corporate and Pratt & Whitney Assignments- Assisted in development, creation, and execution of a test plan for the UTC Client service request software.- Documented all integration testing.- Developed MS Excel spreadsheet to track software defects using VBA.- Modified Supplier Direct Ship server programs using C, Rdb, and SQL for user changes and bug fixes.- Modified internal Client/Server PowerBuilder Supplier Direct Ship system based on user requirements and for bug fixes.- Created an enhancement to the Client/Server PowerBuilder system to allow for the capturing of quality control data.- Provided production support, problem research and problem resolution.- Developed ad hoc queries and database fixes using interactive SQL.