I'm the CEO of UK software company, Synthetix, developers of beautiful, functional customer experience applications, including our Cloud Contact Centre platform, Synthetix Cloud.Our multi-channel services are used by organisations such as Boots, Yorkshire Building Society, Southern Water and the UK Government to deliver brilliant customer service.We do millions of conversations every year using Conversational AI and handle millions of escalations to real people over chat, too. We're strong believers in building our own IP, to ensure we have absolute control over the form and function of our software, so the buck stops here.With almost 25 years of history and hundreds of deployments, Synthetix is one of the most experienced vendors of automated and agent-assisted customer service software applications. Our clients not only get the benefits of our award-winning software, but of our consultancy and best-practice advice.Visit us at https://synthetix.com.
Listed skills include Customer Service, Business Strategy, Business Development, Customer Experience, and 11 others.