I am a seasoned leadership coach and a dynamic trainer equipping companies and their people to lead, sell and serve better. I teach time-tested and impactful leadership and sales practices that enable individuals and teams to contribute in greater ways to profit, productivity, customer experience and other business imperatives.I’m an “edutainer” with a training style that is fun, fresh, stimulating and uplifting. Along with my expertise of the classic principles of individual, team and organizational performance, I have knowledge of the latest research findings, best practices and insights.Thousands of graduates from Smart Development programs have reported that leadership, sales and customer service skills they’ve gained have greatly increased their effectiveness.We specialize in helping multi-unit businesses grow and improve the efficiency of their stores, offices, restaurants, branches, and distribution centers. The Trader Joe’s company, Smart and Final, Salon-Centric stores and Farmer Brother’s distribution center are just four success stories.We also equip sales and customer service teams as well as Ports, transportation, shipping and production facilities to improve sales, customer experience, safety and operational results.A company would be hard pressed to offer in-house, programs of the same quality for less cost.+ You only pay for the programs you need without the overhead cost of maintaining a full time training staff. This pay-as-you-go approach is easier on the budget.+ Participants in our programs who’ve attended classes with name brand companies such as Whole Foods, Nordstrom, Disney, Fed X, Marriott and Starbucks have said our courses were the best they’ve ever attended.+ Our clients find us extremely responsive (We are available 7 days a week), easy and FUN to work with.Mobile: 323-854-1713
Listed skills include Leadership Development, Training, Leadership, Team Building, and 46 others.
