Peter M Cucci Email & Phone Number

Saint Paul, Mn, Us

Rochester, New York, United States

Joined geospatial software, aerial imagery, and analytics firm to manage consultant-driven transition to Agile delivery methodology, including KPI monitoring and corrective action based on performance. Expanded scope to lead creation of development delivery process, establish performance metrics and leadership frameworks, and serve as chief of staff to CTO, managing annual cross-functional budgeting and strategy sessions. Developed portfolio management process on behalf of C-suite and worked directly with individual leaders to ensure projects, programs, and roadmaps aligned with broader organizational objectives.• Drove delivery of partner-requested product within during 8-month interim period as head of construction engineering, following 6 years without any new product delivery. Gained understanding of customer needs, reprioritized existing workstreams, and strategically narrowed focus of development team, including technical solution approach.• Created and led software development operations center of excellence that gathered cross-functional leaders to review and guide strategic department roadmaps and priorities, ensuring alignment with company goals and boosting organizational influence through broadened exposure.

Webster, New York

IT Manager of Operations Monitoring EngineeringRecruited to lead development and maintenance of infrastructure monitoring platform for payroll, HR, and benefits SaaS provider. Led creation and launch of comprehensive tool set designed to rapid identify and resolve system issues. Expanded scope to lead and guide automation of software development team’s continuous improvement / continuous delivery (CI / CD) infrastructure tooling.• Maximized revenue generation, accelerated issue elimination, and reduced customer system outages by implementing tools and processes that improved mean time to detection (MTTD) by 20% and mean time to resolution (MTTR) by 15%.• Gained recognition from senior leaders for transformation of monitoring development team into high-performing, autonomous Agile delivery team that effectively navigated ongoing initiatives with minimal oversight, reversing years of unproductive team leadership.

Rochester, New York Area

Hired to analyze and optimize software quality practice for nonprofit healthcare insurance organization. Quickly shifted focus to implement Agile transformation following CTO transition, and developed strategic roadmap aligned with CTO goals for Agile development. Led 5 direct reports overseeing team of 20, and managed annual labor budget valued at $4M. Established center of excellence and collaborated with cross-functional departments on individual transitions to Agile methodologies.• Led consulting collaboration that delivered foundational strategy to support company’s eventual transition to cloud-based infrastructure, including use case definition, governance plan, and security policies.• Enabled increased focus on new technology development by delivering marked improvements in software product quality through transition to high-performing Agile environment.

Americas

Tapped by C-suite to lead electronic tolling operations team for spinoff company following acquisition by Xerox. Oversaw daily operations supporting tolling functionality, billing, and system updates across 15 clients. Managed labor budget and oversaw blended onshore and offshore team split between US and India. Led transition to scalable high-performance cloud infrastructure to modernize aging back-office systems. • Resolved client concerns about issue resolution within 3 quarters by maximizing team efficiency and implementing strategic prioritization plan for high-visibility issues.• Streamlined and accelerated delivery of revenue-generating client change orders by splitting operations team into 2 separate workstreams.

Rochester, New York Area

Oversaw development, engineering, maintenance, and ongoing improvement of software platform that fueled Xerox’s global managed print services business. Mentored 10 direct reports managing performance of 230+ global team members and oversaw multimillion-dollar annual budget.• Enabled Xerox to meet growing market demand within establishing budgets by transitioning offshore engineering resources from outsourced model to insourced model. Ideated concept, built business case and gained funding approval, and led 2-year process to develop in-country facility, leadership, and engineering team.

Master Of Science - Ms, Product Development

Bachelor Of Science - Bs, Electrical Engineering