Peter Merrett Email & Phone Number

Sydney, NSW, AU

Sydney, Australia

Trusted Advisor, Keynote Speaker, Mystery Shopper and Coach: Bringing wonder back to life, leadership and serviceSix speciality speaking topics, one nourishing theme:Inspiring vibrant team cultures with best-in-class customer service innovation1. Workplace joy2. Best-in-class customer service3. Role model leadership4. Culture innovation5. Wonderful.

Sydney Area, Australia

Award Winning International Keynote Speaker, lifting the hearts of busy business leaders across the globe, with uncomplicated and refreshing ways to make their business and customer experience shine with wonder.

Sydney, New South Wales, Australia

Trusted Advisor for Aveo, one of Australia’s leading and most innovative retirement living providers. Contributing to multiple projects focused on customer service innovation and transformation. With a culture built on proud foundations of heart and compassion, Aveo cherishes the absolute privilege and honour to be of service to a generation who did so.

Washington D.C.

The BOMA International Fellows Program, is among BOMA International's highest honors. It recognizes BOMA members for exemplary and sustained contributions to the industry, their profession, the community and BOMA at all levels, and is a call to continued leadership and service.

Washington DC

The Outstanding Building of the Year (TOBY®) Awards® are the most prestigious and comprehensive programs of its kind in the commercial real estate industry. The award recognizes quality in office buildings and rewards excellence in office building management. The International TOBY Awards are presented annually at the BOMA International Conference in June.

Washington DC, North America

Leadership of the International Council of BOMA International. Providing a refreshing strategic direction to a dynamic group of senior industry professionals from commercial real estate organisations and associations from Australia, Brazil, Canada, China, Finland, Indonesia, Japan, Korea, Mexico, New Zealand, the Philippines, South Africa and the United.

Washington DC, North America

Australia

Proudly serving as a member of the Board of Directors, inspiring the strategic direction and operational activities of Australia's Peak Body for Professional Speakers.

Sydney, Australia

A proud moment of leadership, directing the NSW/ACT Chapter of Professional Speakers Australia.

Australia

Seven exciting years developing an innovative and premium customer experience culture across Australia, rich in the principles of luxury hospitality and hotel standards. 2015 saw our amazing team crowned winners at the prestigious International Business Excellence Awards for the best Customer Experience in the world.

Asia Pacific

An excitement appointment to introduce luxury hotel and hospitality standards to the Workplace Experience, across the JLL Facilities Management Asia Pacific region.

City Of London

After assembling a magnificent team, the vision was to pioneer the first-of-its-kind luxury hotel experience and service culture in a commercial office building. In 2008 the property became the first from Europe to win the International TOBY Award - The Outstanding Building of the Year, with BOMA International.

😎 A year navigating unfamiliar routes through India, Thailand, Vietnam, Cambodia, Laos, Malaysia, Singapore, Bali, Australia, New Zealand, Mexico and North America

East Sussex, UK

A proud member of the pre-opening management team, throughout an extensive renovation program. Transforming a 186 acre country estate and former convent, into a multi-award winning, luxurious Four Red Star, 106 bedroom country house hotel.

County Durham, UK

A wonderful career beginning, as a member of the management team through the major renovation and transformation of this stunning 17th century Jacobean country mansion. Together preparing for the glorious official opening of this luxury four-star, 100 bedroom country house hotel.

City & Guilds, Hotel Management

Higher National Certificate, Business & Finance