Long Term Care professional demonstrating understanding the needs of Rhode Island Seniors, budgetary management, industry growth

Temporary Executive Director managing all aspects of the operations. Eventually taking over the Social Services department simultaneously. Temporarily managing the Skilled Nursing operations at another Brookdale location. Effectively maintaining the management of a COVID unit containing the spread of the virus to the community at large, with minimal resident fatalities.

Administrator for the 133-bed long term care, skilled nursing and memory care facility. Grew ratings from 2 star to 5-star overall rating.

Directed operations to achieve regulatory compliance.* Conducted financial and budgetary analysis keeping budget within appropriate limits.* Executed all aspects of move-in process for residents and families. Arranged for tours, meetings and resources for residents and families to meet move-in goals. * Supervised and directed all operations, including managers and all employees.* Assisted residents and families with all needs and directed to appropriate resources.* Developed a strong team in providing the best care possible and successfully created a desired, confortable atmosphere and safe, home-like environment.* Extended efforts into marketing and provided oppportunities for on-site and community visibility. Educated referral sources of the ability of Arbor Hill to meet the needs of their clients in need of assisted level of care.* Completed assessments along with managerial team members to determine the long term care needs of the residents if reached beyond Assisted Living. Assisted with discharge planning.* Developed and created a comprehensive Disaster Plan with resources, instructional direction and contigency plans for all departments as related to various possible disasters or events.

Successfully maintained high level census activity from 94% to 104% in various locations.* Directed and maintained operations of the Assisted Living and Skilled Nursing Care according to RI regulations for long term care.* Managed and directed departmental leaders as well as oversight to all employees.* Successfully improved and maintain strong census activity creating a revenue producing community.* Developed and executed policies and procedures relative to the improvement of care for residents.* Created educational opportunities for staff members and provided education in various related topics along with resources from off-site.* Conducted and maintained visibility of communities through in-house touring and off-site marketing opportunities.* Established and created long lasting relationships with residents and families by demonstration of empathy and understanding of need and exemplary customer service.

*** This was a one year agreement**** Directed all operations for the assisted living community that provided care for AIDS residents.* Established a strong connection with the team at Miriam Hospital for the purpose of resident care and admission to the community.* Assisted residents with resources and approrpriate care for the enhancement of quality of life* Provided sensitivity training to staff regarding aspects of care relative to integration of residents into mainstream society and assisted living.

* Conducted assessments for 306 residents and provided a plan of care along with all team members for the optimum level of care and quality of life for residents.* Provided leadership and direction for staff social workers* Provided educational opportunities for staff at large regarding topics related to nursing home care and resident care enhancement.* Provided discharge planning and resources to those resident leaving for a lesser restricted envirnoment.Provided emotional support and counseling to residents and families as needed