Peter H. Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Sunnyside Analytics, LLC helps clients to better utilize and understand their human capital data to provide a holistic employee experience. We provide hands on advice using tools developed for client specific needs. Workday HCM Consultant Certified, with 4 years post implementation learning and reporting experience.

Remote

• Manage global training logistics and operations for small business online advertising sales, supporting 6 vendor partners across 14 locations for over 4,000 outsourced call center agents.
• Collaborate cross-functionally with subject matter experts to project manage, design, and deliver global sales train-the-trainer trainings to over 100 trainers.
• Re-tooled vendor contacts to develop a self-managed database system, running statistical training analysis; eliminating multiple touch points to improve reporting efficiency and accuracy.
• Created an algorithm to forecast learning measurement to improve and deliver highly effective training; connecting learning to performance and a return on investment using the Kirkpatrick learning model.

Greater Chicago Area

• The Global Coordinator manages the operations and logistics of business line specific learning for 8 core business programs, through 35 vILTs; and 3 regional conferences for over 1,700 employees. Taking on this role, I.
• Collaborate across business lines to coordinate and implement live and self-paced trainings globally for over 1,700 employees
• Project manage the integration of business line specific learning into the Global Learning team
• Project manage the production of 8 core business programs, through 35 virtual instructor sessions
• Collaborate with subject matter experts to design learning content for maximum learner impact
• Utilize Workday Learning Management System (LMS) to manage rosters, track employee training, and track employee competencies through the LMS lessons, courses, learning campaigns, learning paths, and peer learning.

Chicago, IL

• The Training Coordinator was in charge of project managing North America regional training to effectively and efficiently deliver 4 core programs, to over 10,000 employees. During my time in this role, I utilized.
• Implement communications for events, trainings, and updates
• Coordinate event setup with offsite facilities utilizing Banquet Event Orders and concise communication, to identifyevent needs
• Utilize Workday Learning Management System to track employee training and competencies
• Create and manage session specific content for learning and development mobile application

Chicago, Illinois, United States

• As a Human Resources Benefits Analyst, I was contracted to deliver actionable insights for employee benefits to over and under paid employee benefit accounts. I was able to develope a refund calculator using Microsoft.
• Responding to employee benefit questions within corporate benefits email

Greater Chicago Area

• Contracted to design and scale a system of operations to efficiently delivery training to over 40,000 employees
• Constructed budget system using Microsoft Excel to accurately manage a $6.5 million budget using expense reports.
• Utilize Cornerstone online application and training software, to create and track employee training.
• Documented and digitized processes and procedures, including vendor payment and payment tracking to increase effeciencies among co-workers
• Designed and implemented training tracking system to anticipate training needs for individual events and improve delivery efficiency and accuracy,
• Completed Cornerstone Jr. Administrator training, to help increase efficiency among co-workers.

• Manage and process bi-monthly payroll for over 1500 state court employees.
• Developed Human Resources Court Review analysis to train over 200 court employees about policies, procedures, safety, documentation, and employee engagement related to the employee cycle to ensure compliance with state.
• Collaborated to develop the Human Resources Information System, providing detailed feedback to fix system issues.
• Completed analysis of 500 positions for the Fair Labor Standards Act to ensure compliance with potential new regulations and predict the potential budget impact on the Missouri State Courts.

• Recruited to provide superior customer service to improve customer satisfaction survey
• Helped with data analysis of customer sales to improve customer targeting and increase overall sales
• Developed and produced mass communications in letters, brochures, postcards, and emails to increase customer audience and improve sales.
• Selected to mentor new employees using extensive knowledge of vehicles, technology, and sales training to increase sales efficiency.
• Volunteered to collect and analyze sold units for corporate records and improve office record retention.
• Collaborated with IT to administer and setup new employees to improve new hire setupAccomplishments:

• Recruited to perform business registration filings for the Missouri Secretary of State’s Office to allow businesses to operate within the State of Missouri.
• Worked to multitask on registrations and answer customer calls simultaneously to provide support and information regarding business registrations.
• Collaborated in teams to complete business registrations more efficiently
• Selected to perform numerous tests and provide feedback for the redesigned Business Services Division page on the Missouri Secretary of State’s website.
• Selected to perform numerous tests and provide feedback to the development of the Missouri Secretary of State’s new business registration software.Accomplishments:
• Designed, developed, and implemented training methods for staff and customers on new filing software utilizing lecture style trainings and providing hands on experience.

Bachelor Of Science (Bs), Business Administration

Education record