Peter H. Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Sunnyside Analytics, LLC helps clients to better utilize and understand their human capital data to provide a holistic employee experience. We provide hands on advice using tools developed for client specific needs. Workday HCM Consultant Certified, with 4 years post implementation learning and reporting experience.

Remote

Manage global training logistics and operations for small business online advertising sales, supporting 6 vendor partners across 14 locations for over 4,000 outsourced call center agents. • Collaborate cross-functionally with subject matter experts to project manage, design, and deliver global sales train-the-trainer trainings to over 100 trainers.• Re-tooled vendor contacts to develop a self-managed database system, running statistical training analysis; eliminating multiple touch points to improve reporting efficiency and accuracy.• Created an algorithm to forecast learning measurement to improve and deliver highly effective training; connecting learning to performance and a return on investment using the Kirkpatrick learning model.

Greater Chicago Area

The Global Coordinator manages the operations and logistics of business line specific learning for 8 core business programs, through 35 vILTs; and 3 regional conferences for over 1,700 employees. Taking on this role, I transformed Workday LMS to efficiently and accurately coordinate course management, track employee training, publish eLearning content, create learning paths, and peer learning. Additionally, I re-tooled Workday Reporting to accurately and efficiently report training and support the employee performance team to identify employee gaps.The responsibilities of this role also include:• Collaborate across business lines to coordinate and implement live and self-paced trainings globally for over 1,700 employees• Project manage the integration of business line specific learning into the Global Learning team• Project manage the production of 8 core business programs, through 35 virtual instructor sessions• Collaborate with subject matter experts to design learning content for maximum learner impact• Utilize Workday Learning Management System (LMS) to manage rosters, track employee training, and track employee competencies through the LMS lessons, courses, learning campaigns, learning paths, and peer learning.• Maintain employee learning records within Workday Learning to provide accurate reporting and logistics.• Implement communication strategies for events, trainings, and updates• Collaborate to manage expenses and ensure vendor payments are processed

Chicago, Il

The Training Coordinator was in charge of project managing North America regional training to effectively and efficiently deliver 4 core programs, to over 10,000 employees. During my time in this role, I utilized Workday Learning Management System to oversee course management, track employee training, publish eLearning content, create learning paths, and peer learning. I was also able to developed an intern tracker supporting the college intern program, verifying weekly hours to budget and compliance.The responsibilities for this role also include:• Implement communications for events, trainings, and updates• Coordinate event setup with offsite facilities utilizing Banquet Event Orders and concise communication, to identifyevent needs• Utilize Workday Learning Management System to track employee training and competencies• Create and manage session specific content for learning and development mobile application

Chicago, Illinois, United States

As a Human Resources Benefits Analyst, I was contracted to deliver actionable insights for employee benefits to over and under paid employee benefit accounts. I was able to develope a refund calculator using Microsoft Excel to efficiently and accurately identify refunds using vendor reports; and transformed reporting using excel to provide accurate reporting of current 401K deductions and disability benefits compared to the benefit provider’s report, to recommend refunds and adjustments to over 500 employee accounts.The responsibilities for this role also included:• Responding to employee benefit questions within corporate benefits email

Greater Chicago Area

Contracted to design and scale a system of operations to efficiently delivery training to over 40,000 employees• Constructed budget system using Microsoft Excel to accurately manage a $6.5 million budget using expense reports.• Utilize Cornerstone online application and training software, to create and track employee training.• Documented and digitized processes and procedures, including vendor payment and payment tracking to increase effeciencies among co-workers• Designed and implemented training tracking system to anticipate training needs for individual events and improve delivery efficiency and accuracy,• Completed Cornerstone Jr. Administrator training, to help increase efficiency among co-workers.

Manage and process bi-monthly payroll for over 1500 state court employees.• Developed Human Resources Court Review analysis to train over 200 court employees about policies, procedures, safety, documentation, and employee engagement related to the employee cycle to ensure compliance with state and federal laws.• Collaborated to develop the Human Resources Information System, providing detailed feedback to fix system issues.• Completed analysis of 500 positions for the Fair Labor Standards Act to ensure compliance with potential new regulations and predict the potential budget impact on the Missouri State Courts.

• Recruited to provide superior customer service to improve customer satisfaction survey• Helped with data analysis of customer sales to improve customer targeting and increase overall sales• Developed and produced mass communications in letters, brochures, postcards, and emails to increase customer audience and improve sales.• Selected to mentor new employees using extensive knowledge of vehicles, technology, and sales training to increase sales efficiency.• Volunteered to collect and analyze sold units for corporate records and improve office record retention.• Collaborated with IT to administer and setup new employees to improve new hire setupAccomplishments:• Designed, developed, and implemented customer-training methodologies for the delivery specialist program; training on average 60 customers a month by utilizing various methods, including documentation for customers to review, and visual presentations to provide hands-on experience with the technologies.• Analyzed and audited sales records to ensure proper record keeping and appropriate sales recognition.

• Recruited to perform business registration filings for the Missouri Secretary of State’s Office to allow businesses to operate within the State of Missouri.• Worked to multitask on registrations and answer customer calls simultaneously to provide support and information regarding business registrations.• Collaborated in teams to complete business registrations more efficiently• Selected to perform numerous tests and provide feedback for the redesigned Business Services Division page on the Missouri Secretary of State’s website.• Selected to perform numerous tests and provide feedback to the development of the Missouri Secretary of State’s new business registration software.Accomplishments:• Designed, developed, and implemented training methods for staff and customers on new filing software utilizing lecture style trainings and providing hands on experience.• Mentored new employees on system operations and business registrations with demonstrations and hands-on experience.• Developed and deployed the online technical support phone line to improve customer support and satisfaction.

Bachelor Of Science (Bs), Business Administration

Education record