A dedicated and highly skilled customer service professional with a solid background in project management, analysis/reporting, project development, telecommunications, circuit protection and operations. Possesses the ability to investigate and resolve simple to complex client relation problems and interface with corporate clients and technical engineers. A results-driven and detail-oriented team player who excels in performance individually and within a group. Utilizes communication expertise to ensure the continued growth of an organization. A cost-conscious and innovative producer who maximizes the bottom line.