Working with the leading Public Cloud provider globally to support our South East Asian Financial Services customers from FinTech and Digital Native challengers through to Banks and Insurers leverage the opportunities the Cloud provides for firms looking to transform and grow. Digital Innovation, platform uplift, cultural transformation and operational excellence all made possible for our customers via Amazon Web Services suite of services, professional service teams and our awesome Partner network.

Drove the Business Development, Operations, Talent and Client Facing engagement programs for Delta Capita and Delta Capita Managed Services based in Singapore covering APACDelta Capita delivers digital change, remediation (KYC/ AML/ Project/ Client Data) and partnership/ shared service/ consortium business model programs globally across FinTechs, Tier 1, 2 and 3 Banks, Insurers and Buy Side. Focus on Managed Services, Utilities, Shared Service, Industry Consortium frameworks, delivering at speed using best of breed market techniques and applying these to Financial Services (Agile, DevOps, MicroServices, Test Automation, BDD)

Led a team of 30+ onshore and offshore professionals across 7 countries operating 24*5.5 to support our global customers. Designed and implemented the ANZ Markets Operations segment based approach to Client Operations support with an analytics based service model for our high volume Commercial segments and a deep subject matter expert, high touch model for our Buy Side and Institutional customers. Used Data insights and harmonisation to drive better client outcomes and operating models. This model successfully supported our growing revenue and onboarding client base, implementing Data based decision making change programmes. Led the New Product Approval and Product remediation processes for Markets Operations across all asset classes. (FX, Credit, Rates, Commodities, Money Markets)Worked closely with Vendors, Clearers, Custodians and Securities Services partners managing Client based Operations relationships globally.

Founded and Managed the Operations of dealing room Client Service teams nationally for ANZ Global Markets. Asset classes covered include Foreign Exchange, Money Markets, Rates and Credit. Relocated to Singapore in 2013 to build the Asia Client Service model whilst still retaining oversight and responsibility of the foundation Australia team. Responsibility and accountability for Operational Excellence programmes including the design and delivery of the Manila based account management teams covering Financial Markets products to deliver Operational Excellence and Client Engagement uplift. Led Operational coverage of Asia Pacific based Markets Customers with particular focus on Real Money Fund Managers, Hedge Fund and Sovereign Customers and major Institutional MNC Customers of ANZ International and Institutional Bank.Managed Custody and Interbank Operational relationships.

Investment Lending, Margin Lending, Cash Sales, Options and Derivatives Sales to Third Party Stockbrokers, Investment Advisers, Private Bank and External Financial Planners in Sydney and Melbourne.

Margin Lending, Structured Products, Stock Lending, Equities Lending, Options and Derivatives Sales to Private Wealth Managers, Financial Advisers, Accountants and Investment Advisers.