Peter Nason Email & Phone Number

Mountain View, CA, US

Mountain View, CA, US

Search Ads 360 Account Manager - managing relationships with leading Fortune 500 companies to consult them on the adoption of SA360 technology and best practice solutions to drive both search and shopping marketing success and YoY growth.Managing $500+M in paid Search investment across multiple high-value partners within Google’s Business and Industrial.

Mountain View, CA, US

Mountain View, CA, US

Guided agencies in utilizing Google's Marketing Platform products for optimum performance

Mountain View, CA, US

San Mateo, CA, US

• QuanticMind, the Platform for Smarter Advertising, is the pioneer of predictive advertising management software for paid search and social channels. By reinventing ad management point solutions through machine.
• Designed and Implemented a new more efficient training program for both clients and team members improving retention and decreasing ramp up time by 25%
• Trained new team members and clients on use and optimization of QuanticMind Platform
• Managed client accounts with monthly spends of up to $250K achieving an average 15% improvement on ROAS on their SEM campaigns through data analysis and campaign management
• Cultivated and strengthened client relationships, up to C level, resulting in decreased churn and an 89% client retention rate
• Delivered professional SEM services to client accounts which involved developing, implementing, and testing creatives, budget management, forecasting, and reporting which resulted in a 23% decrease in CPA and an.

New York, NY, US

• Devised and implemented a new payroll reporting system, decreasing payroll clerical errors by 75%
• Recruited, Hired and trained 25+ of current reporting team members
• Created and instituted a new retraining program for current team members ensuring team continuity
• Supervised a department of 50+ team members tasked with ensuring compliance with state laws
• Trained over 150 team members from 15+ university departments including both students and staff, on event management policies and procedures
• Coordinated university events staffing and logistics with Columbia agencies for over 300 events, ranging from casual mixers to Presidential level events with budgets up to $100K

New York, NY, US

• Optimized budget through efficiency increases and tighter fiscal management which allowed for a 25% increase in student events over previous year
• Planned and executed 30+ events, including to a capstone event for 500 guests.
• Reduced event costs by 20% resulting in $40K savings in events budget over previous year
• Fostered and strengthened 20 unique vendor relationships procuring over $200K goods and services for 30+ student events
• Built strong relationships with administration, resulting in 50% more policy initiatives regarding quality of student life and academic standards being implemented by Columbia over previous year
• Directed an executive board of 5 senior members and student council of 28 members tasked with representing the 2000 person student body and a yearly budget of over $600K

New York, NY, US

• Met with over 80 students weekly which drove down wait time for Advising Dean appointments and facilitated a smoother turn over in Dean of Students office.
• Working in conjunction with advising deans I advised students on academic, career, and personal planning options.
• Facilitated trainings and events for students focused on social and academic topics.
• Acted as an advocate for students with various university departments and maintained student confidentiality protocols.
• Responsible for answering students questions submitted through department email.

New York, NY, US

I received a degree Economics and Philosophy in May of 2015. I have also taken classes on Constitutional Law and Economic Globalization with a focus on long term growth in developing markets.

New York, NY, US

As First Year Class Vice President I was responsible for programming and outreach to new students at the school. My job included making sure that all the first year students were aware of events and programs that were going on at the school. I also served as an advocate for first year student's issues with both the student council and the school.

Basking Ridge, NJ, US

• Trained over 250 new sales and service team members on company products and services along with use of company computer systems.
• Trained over 400 call center team members using a Lean Six Sigma approach on how to consistently work with customers. Measured performance results based on number of customer callbacks versus number of callbacks prior.
• Oversaw a 15 team member customer escalations desk over a 2 year period which dealt with chronic or extremely complex customer effecting situations, same issue callbacks were reduced by 18% yearly.
• Regularly performed weekly post incident reviews to identify agent errors and developed corrective trainings.These trainings decreased customer call backs over same issue by 13%.
• Troubleshot and resolved numerous customer effecting situations to sustain customer satisfaction. Personally handled customers in crisis ranging from service issues to billing discrepancies. This was to ensure that.
• Recruited new team members from other existing departments.

Basking Ridge, NJ, US

• Awarded Verizon Sales and Service Excellence Award in 2008 & 2010, out of the 1400+ sales personnel, for being among one of the top 100 sales representative in the region.
• Sold broadband, telcom, and entertainment services to customers in an inbound call center setting.
• Handled Customer billing and ordering issues and performed followup tasks to ensure customer satisfaction.

Bachelor'S Degree, Economics Philosophy

Associate'S Degree, General Studies