Peter N. Email & Phone Number

San Jose, Ca, Us

Responsible for communicating, liaising and coordinating between US sales team, retail customers and China sourcing partners on samples, pricing, orders, production and delivery.Responsible for establishing 3PL (3rd Party Logistics) partner in LA and NJ to handle our inventory distribution.Liaison between China team and customer to ensure on time delivery of customer orders. Communicated with customer on outstanding payments and payment chargebacks.Generated and complied weekly productions report, shipping status report and accounts receivable reports.

Union City, California, Us

Acted as main point of contact person for key OEM accounts (annual revenue $30 million).Participated in trade shows to promote SW Gloves and to form relationships with distributors and end-users to create new business opportunities.Forecasted customer account needs and set production/inventory schedules accordingly.Set pricing/price quote based on monthly-changing manufacturing and raw material costs.Acted as Salesforce admin responsible for Salesforce implementation and administration duties.

London, England, Gb

Develop bespoke market research projects for leading multination companies (Amway, DSM, DuPont, L’Oreal, P&G, Unilever, etc.)Follow through and qualify leads from sales personnel.Identify and develop specifications as per potential client's business and research needs.Manage client expectations.Develop and present proposals outlining the necessary coverage, methodology, timelines and fees.Deepening relationships with target clients.Management of client requirements.Communicate client expectations and key research issues to the research team.Deliver industry and company presentations.Develop and update marketing materials for customized research.Project contract negotiation.

Manage key client accounts (UnderArmour, Oakley, Lugz, Disney, Groundwear, Ben&Jerry, etc.)New business development functions.Responsible for development and integration of new inventory management system (ERP & POS).Responsible for development of company service rate cards.Responsible for company Chinese to English translation work.Conduct market research and data analysis of retail industry.Conduct location assessment and retail mapping exercise.

New York, Ny, Us

Manage ChinesePod.com customer support team.Provide input on website design and functionality improvements based on customer feedbacks.Communicate and coordinate across multiple departments (academic, marketing, customer service and tech team).Work with tech team on website bug fixes and usability improvements.Work with tech team on development of customer relations management system (CRM).

Oversee the entire WickedLasers.com operation.Manage WickedLasers.com sales across multiple channels (website, eBay.com & Amazon.com).Lead and coordinate projects between multiple departments (designers, programmers, marketing, customer support and warehouse).Manage WickedLasers.com customer support team.Responsible for WickedLasers.com marketing activities.Responsible for creating and implementing internet marketing campaigns.Responsible for WickedLasers.com website development.Manage WickedLasers.com warehouse and logistics operation.Responsible for new product development.