Pete Robin 🇺🇦 Email & Phone Number

Netherlands

Dordrecht, South Holland, Netherlands

I helped to keep our customers satisfied while transitioning system from Panalpina to DSVPrepared for the system and operation transition of our customers Maintained DSV-Panalpina data/service quality throughout this seamless transition period.

Rotterdam Area, Netherlands

I helped our customers to obtain better visibility from our companyThis was done by improving our EDI and data quality, Lead and trained our teams worldwide to ensure a common perception on the customers requirements and the expected deliverables.I helped to monitor special shipments to ensure customer satisfaction

Hong Kong

I collaborated with our customer to have a constant and up to date understanding of their needs and strategy.I communicated internally to translate those throughout our organization.I helped to manage and deliver customer critical shipmentsI worked to maintain the balance between our resources and the customer expectations

Zurich

Part of an account management team taking a special care of one of the leading IT solutions and server manufacturer.I oversaw and helped to organize all the EMEA critical shipment, charters, hand carry for our customerI controlled all EMEA performance KPI ( operational, financials, EDI) and prepared monthlya nd quarterly business and performance review