Our Energy is a startup that has designed/developed an online platform for people and communities to produce their own electricity - check them out at ourenergy.co.nz

Makeshapes is a New Zealand based startup on a mission to democratise high-quality team learning for a hybrid world. Their unique approach allows organisations to scale learning and culture change in a way not previously possible.

GHD Digital was born with a single vision, to help our clients transform their business, embrace the future and change communities for good.With a geographic footprint spanning across Australia, APAC, North America, the UK and the Middle East, our team of data scientists, design thinkers, immersive digital consultants, project managers and innovators, build on the expertise of GHD’s 600+ digital experts to help clients reimagine their digital future.

Finishing my time at Z, I was one of our Ways of Working coaches - sharing experience and developing skill in others' ability to work in an agile, design-led, customer first manner. This was a 6 month fixed term contract.

Responsible for delivery of our future strategic initiatives, as well as influencing and role-modelling a new way of working in HCD, Lean, and Agile at Z Energy.

I'm part of a small, rogue team of relentlessly curious designers, researchers, creatives, and builders dedicated to solving what matters for a moving world through aggressive experimentation. Using my experience in digital, product, marketing and channel, I am responsible for delivering innovation opportunities at Z. I use design-led thinking and methodology, to create strategies, products and experiences that delight customers, excite employees and deliver superior returns. I believe in beautiful design, the power of observation, test & learn and using a combination of analytics and gutfeel to make decisions... and no, I don't think "ideation" is a made up word.

I do digital stuff for Z. It's the best job in the world.

Velocity is the University of Auckland’s student-led, globally renowned entrepreneurship development programme.We are about giving momentum to great ideas, to surge ahead and innovate the future.Over the past 16 years, Velocity participants have ignited more than 120 ventures, attracted over $224 million in investment and have created more than 700 jobs with products and services in over 35 countries.In 2020, I was a judge of the $100k Innovation Challenge, assessing various entrepreneurial entries for shortlisting to make the final panel.

Mindset of Design, or MOD for short, aims to build the knowledge and community around human-centered design in New Zealand. I have run an “Intro to Human Centred Design” session as part of MOD for the past couple of years. A fun session, where we explore the concept of Human Centered Design, Empathy and Innovation through a combination of theory and hands-on practical experience.

The digital space is changing rapidly. To be effective today, marketers need to be able to integrate digital marketing into existing marketing and business strategies, and execute it successfully.This comprehensive and practical course will teach you how to maximise your marketing opportunities through the essential elements of digital marketing, from strategy to delivery and beyond.The course will give you the knowledge to develop digital strategies, an in-depth understanding of the main digital channels and media available, and the tools and best practice disciplines to be successful. You will be able to strategically improve your digital presence immediately and will have the insight to prepare for the future.http://www.marketing.org.nz

As Channel Development Manager I was charged with the development of new initiatives or enhancement of existing services, with the objective of increasing online sales, reducing cost to serve or improved customer experience.Responsibilities- Accountability for definition of digital customer; digital customer experience; feedback loops and customer satisfaction monitoring programme.- Management of Digital Operations team, including setting of quality standards, resource scheduling, project prioritisation and staff management.- Management of ANZ NZ’s social media presence, processes and resourcing.- Establishment of team/project measures of success, based on robust measurement, analysis, coupled with industry expertise and knowledge. Delivery of online conversion/sales insights and reporting for key ANZ.co.nz features and products.

As Marketing Communications Manager – Channel, I developed and implemented marketing initiatives and tactics that support the objectives of increasing channel migration, reducing cost to serve and increasing customer preference.Responsibilities- To oversee and be ultimately responsible for the development of communication strategies to support business objectives for ANZ’s direct banking channels.- Lead the effective measurement and performance optimisation of all channel marketing activities - communicating learning to key business stakeholders.- Identification and implementation of innovative, cost effective digital and non-traditional marketing activities that deliver low cost measurable campaigns to drive revenue/increase customer satisfaction.

The eMN promotes ethical best practice eMarketing and provide support to practitioners, agencies and suppliers across the spectrum of online marketing disciplines.

In this role I was the guardian of all of NZ Post’s digital customer experience, through development and management of eComms team (9 FTE) and online strategy. This included revenue forecasting, budget/cost centre management, team/staff assessments, recruitment and senior stakeholder governance. I was responsible for the customer experience of nzpost.co.nz, Mobile (app & SMS), eDMs, and customer contact databases.

In this role, I championed the digital customer across NZ Post, focusing on the inclusion of customer-centred design principles in all digital marketing activity. Working with Product teams, I ensured the consistency and relevancy of digital communications. Skill set:Integrated marketing campaign management, Search Engine Optimisation + Search Engine Marketing (SEO + SEM),Text + email marketing campaigns, Customer research/testing, Interactive advertising, Web information architecture, Content management, Visual design, Web analysis + insight